Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Mitigation and Response - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Mitigation and Response.

IT Specialist (SYSADMIN/DATAMGT)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job posting provides information about the position, including salary ranges for different locations. It also includes a link to learn more about the agency.

Vulnerability Assessment - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Vulnerability Assessment, including Subject Matter Expert, Supply Chain Risk Management, and Penetration Tester.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Program Support Assistant

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Sep 30, 2024

The job involves administrative management activities, including fiscal and budget management, travel, payroll, procurement, and supply chain management.

Physical Scientist (Air Quality)

Company: Department of the Interior - Bureau of Ocean Energy Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Ocean Energy Management manages the exploration and development of the nation's offshore resources, balancing economic development, energy independence, and environmental protection.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The primary purpose of this position is to perform emergency management work, utilizing knowledge of emergency management and related directives, policies, regulations, procedures, and methods.

Supervisory IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 25HUD2424.

Biological Science Technician (Wildlife)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a maximum duration of 1039 hours. The position is not permanent and is expected to fill many vacancies.

Asylum Officer

Company: Department of Homeland Security - Citizenship and Immigration Services

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within Refugee Asylum and International Operations Asylum Division in various locations across the US.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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