Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Cybersecurity Architecture - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Architecture, including Identity and Access Management, Data Management, and Governance Analyst.

Cybersecurity Program Management - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Program Management.

Cybersecurity Program Management - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for leadership roles in Cybersecurity Program Management.

Regional Director

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The Cybersecurity and Infrastructure Security Agency (CISA) provides services to support the security and resilience of critical infrastructure owners and operators and their partners.

SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

IT Specialist (Applications Software)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the National Marine Fisheries Service Southeast Regional Office Sustainable Fisheries Division. It is a data management position with one vacancy that may be filled in St Petersburg FL, Pascagoula MS, or Galveston TX.

RESOURCE ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

HYDROLOGIC TECHNICIAN

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Sep 30, 2024

This is a term appointment for 13 months with possible extensions up to 4 years. The salary is based on grade level and duty location. First-time hires are typically hired at Step 01.

Cybersecurity Architecture - Developmental

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various cybersecurity roles, including Junior Information System Security Officer, Cyber Hygiene Assessment Analyst, Data Management Specialist, and Emergency Communications Cyber Analyst.

Management and Program Analyst

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position will work on a team responsible for delivering the Public Assistance program and conveying Public Assistance policy changes to the Region 3 Recovery Division.

Safety and Occupational Health Manager

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text provides information about job salaries in different locations, including Tracy, California, Whitehall, Ohio, New Cumberland, Pennsylvania, and Richmond, Virginia.

Cybersecurity Architecture - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Cybersecurity Architecture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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