Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

IT PROGRAM MANAGER

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Sep 30, 2024

The position is in the Department of Veterans Affairs VA Office of Information and Technology OIT. The incumbent serves as a Product Manager for one or more products varying in size and technical complexity.

Mathematical Statistician or Statistician (Data Scientist - Interdisciplinary)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Supervisory Security Specialist

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for US citizens who are eligible for career transition assistance programs. It provides information on common definitions of terms and an opportunity to learn more about the agency.

CONTRACT ADMINISTRATOR

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Lead Wildland Firefighter (Engine) - Direct Hire Authority

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent is a Lead Wildland Firefighter responsible for fire management activities, including fuels management, prevention, suppression, and post-fire work. The role also involves all-hazard and emergency response activities.

ARCHEOLOGIST

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a Cultural Resources Specialist at the Natural Resources Conservation Service in Nebraska, responsible for guidance and assistance to field personnel and resource technical teams for conservation protection and enhancement of cultural resources.

Senior Vice President for Infrastructure Asset Management and Planning

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the Infrastructure Asset Management and Planning organization within the Western Area Power Administration. The SVP provides oversight for infrastructure policy, asset management, and transmission planning functions.

Contract Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The purpose of this position is to serve as a Contract Specialist for the US Department of Veterans Affairs, responsible for procurement of supplies and services.

PPQ Officer Plant Health Safeguarding Specialist (PHSS)

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Sep 30, 2024

The job involves working with state officials and other agencies to safeguard US agriculture and natural resources, including import and export activities, permitting, and pest detection.

Attorney-Adviser

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a role within the Office of the Chief Counsel Ethics amp Compliance Division, providing advice and counsel on ethics and compliance matters.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Glen Canyon National Recreation Area in the Facility Maintenance Division. It is a seasonal appointment with the same benefits as a career appointment, but does not provide year-round work.

Archaeologist

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This is a term position located in Death Valley National Park and Pahrump, Nevada. It's open to the first 50 applicants or until September 10, 2024, whichever comes first.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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