Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Senior Product Manager

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description outlines a Senior Product Manager role requiring strategic leadership, technical expertise in data platforms, and cross-functional collaboration. It emphasizes experience with enterprise systems, financial modeling, and platform modernization while detailing responsibilities such as defining product vision and aligning teams.

Delivery Consultant - zLinux

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights technical expertise, cross-functional teamwork, and opportunities to work on complex projects with global teams.

Líder de PLM

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a career in IBM Consulting, emphasizing long-term client relationships, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities focused on Product Lifecycle Management (PLM) and highlights required skills like agile methodologies and technical expertise in PLM tools. The role involves collaborative work with multidisciplinary teams and offers a hybrid work model with locations in São Paulo.

SAP HANA FIN FI Consultant -Group Reporting

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work. It outlines role responsibilities, required skills, and professional development in SAP technologies.

Service Management Lead

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through strategic partnerships and technology platforms. It outlines responsibilities in service management, process standardization, and integration of tools like ServiceNow, requiring expertise in ITIL/SRE frameworks and a hybrid work model.

SAP FI - FSCM Consultant (Credit Management & Serrala)

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities as an SAP FI Consultant, including project support, customization, testing, and stakeholder management, while highlighting the company's culture of empathy and long-term development.

Internship Android Developer

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities involving technical expertise, client support, and skill development, while highlighting the company's focus on long-term career development and technological advancement.

Visual Design

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and client impact. Responsibilities include designing user experiences, working with cross-functional teams, and leveraging AI technologies. The role offers growth opportunities and a supportive culture.

SAP Concur Project Manager - Testing and Cutover

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes IBM Consulting's career opportunities emphasizing long-term client relationships, innovation, and professional growth. It outlines a project manager role with responsibilities for testing strategies, cutover plans, and client collaboration, requiring strong leadership and technical expertise in SAP Concur implementations.

Arquiteto(a) de Infraestrutura em SRE e Observabilidade

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a role in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, technical expertise, and strategic growth opportunities. It outlines responsibilities in observability, SRE, DevOps, and ServiceNow integration, requiring skills in monitoring, automation, and system reliability.

Consultor Senior SAP FICO (S/4HANA)

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights IBM Consulting's focus on long-term client relationships, hybrid cloud and AI solutions, and collaborative innovation. It outlines responsibilities in finance consulting, technical expertise requirements, and career development opportunities within a supportive culture.

Senior Managing Consultant SAP EAM Lead

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This job description highlights a career in IBM Consulting focused on SAP projects within the utilities sector, emphasizing collaboration with global clients, strategic leadership, and technological innovation. It outlines responsibilities involving complex implementations, cross-functional team management, and alignment with industry best practices.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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