Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Azure Cloud Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role of Azure Cloud Engineer involves working as a technical implementor, explaining technical content to others, participating in customer projects, and working in IBM Consulting Client Innovation Centers. The role requires experience with Azure infrastructure, IaaS and PaaS services, Infrastructure as Code, CI/CD pipelines, governance and security, migrations, landing zones, network and VPN, Active Directory, Windows and Linux servers, Kubernetes, and managing application infrastructure.

Digital Business Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description outlines a role in IBM Consulting focused on supporting AI initiatives, improving business processes, and collaborating with global clients. The position emphasizes innovation, teamwork, and professional growth opportunities within a supportive environment.

Data Migration Technical Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on long-term growth. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves designing, developing, and supporting Oracle eBS application solutions, collaborating with teams, and ensuring data integrity during migration.

Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves leading data integration projects, mentoring junior engineers, and shaping technical direction.

Senior Python Developer (Lead)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description outlines a role in IBM Consulting focused on designing, developing, and maintaining scalable backend services using Python and Kafka. The position requires 8+ years of Python experience, expertise in Kafka-based systems, and knowledge of cloud platforms, containerization, and data engineering. Collaboration with DevOps and Data Engineering teams is emphasized.

Front-End Developer (Headless Commerce)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The FrontEnd Developer position focuses on designing, developing, and optimizing cutting-edge eCommerce experiences using headless commerce architectures. Key responsibilities include building responsive and scalable frontend experiences, collaborating with teams, implementing API integrations, optimizing performance, and staying updated on industry trends.

Technology Lifecycle Services Reals Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes an internship opportunity with IBM's Technology Lifecycle Services team. The role involves supporting renewals and expansions, identifying opportunities for service uplift, collaborating with internal teams, and learning to use IBM sales tools. The internship aims to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.

Azure Cloud FullStack Developer - (Public Sector/Defence)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers career growth, training, and a supportive culture for tech professionals, emphasizing innovation and work-life balance.

Federal Compliance CAS and FAR Expert

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description outlines a role requiring expertise in US Federal Government contracting compliance, with emphasis on FAR, CAS, and DFARS regulations. The position demands strong problem-solving skills, communication abilities, and cross-functional collaboration across multiple departments.

Consultor SAP S/4HANA - SD OTC

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a senior consultant role in SAP OTC Order to Cash at IBM Consulting. It requires experience with SAP ECC, SAP S4HANA, and SAP Retail projects. The role involves working on implementation and rollout projects, integrating OTC with various tools, and having strong communication skills.

Consultant Manager Transformation - SAP Public Cloud Finance IBM France H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Transformation Consultant role at IBM Consulting, focusing on guiding organizations through the transition of their financial operations to SAP-based public cloud platforms. The role involves assessment, strategy development, solution design, implementation, cost optimization, project leadership, change management, and continuous improvement. The position requires a blend of financial acumen, SAP expertise, and public cloud knowledge.

Automation Test Specialist - Defence

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centres Delivery Centres, delivering technical and industry expertise to clients worldwide. It emphasizes long-term relationships, collaboration, and a culture of evolution and empathy. The role requires designing and maintaining automated test scripts, collaborating with cross-functional teams, and participating in Agile development methodologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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