Technical Support Jobs in New York City, NY

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Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Cabinet Maker / CNC Operator / Woodworker

Company: Cabinet Maker NYC

Location: Brooklyn, NY

Posted Aug 13, 2025

Interpret and execute technical drawings, shop drawings, and design plans with precision. Ability to read blueprints, technical drawings, and detailed…

Graphic Designer - NY Consulting

Company: CBRE

Location: New York, NY

Posted Aug 13, 2025

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience.

Hospitality Security Officer (Nightclub, Lounge, Hotel, Retail)

Company: AG Security Group Inc

Location: Middle Village, NY

Posted Aug 13, 2025

Weekend Availability: Candidates must be available to work both Friday and Saturday nights, as these are our highest-demand shifts in hospitality environment.

CDL-A Owner Operator Truck Driver

Company: Evans Network of Companies

Location: New York, NY

Posted Aug 13, 2025

Operate in all 48 states, with many loads in/out of MO, IL, IA, NE, KY, PA and more. Earn 75% of linehaul on all loads. NO COST Cargo and Liability Insurance.

Oakley Brand Marketing Manager

Company: Luxottica Wholesale North America

Location: New York, NY

Posted Aug 13, 2025

Identify opportunities to grow door productivity & partner with Sales to develop & customize global tools to help with Customer sell in.

Advanced Sales Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 13, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

Data Scientist, Product

Company: Captions

Location: New York, NY

Posted Aug 13, 2025

Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline.

Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 13, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

Software Engineer, Early Career

Company: Suno

Location: New York, NY

Posted Aug 13, 2025

You'll work closely with experienced engineers to develop and enhance the tools that enable millions of users to create, discover, and share music, while…

Graphic Designer

Company: Diamond Foundry

Location: New York, NY

Posted Aug 13, 2025

3+ years of design experience with a strong portfolio showcasing cross-channel campaigns (digital, social, retail) and a focus on email design.

Senior Data Scientist, Trust and Safety

Company: Etsy

Location: Brooklyn, NY

Posted Aug 13, 2025

We are looking for a Senior Data Scientist that will partner with the Trust and Safety Content groups under the broader Customer Operations organization, whose…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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