Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

TV Business Project Manager

Company: Apple

Location: Culver City, CA

Posted Aug 12, 2025

You will lead the end to end implementation of multiple mid-to-large scale video initiatives with overlapping timelines, coordinate all phases of projects…

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Business Analyst - Data and AI Programs

Company: Meta

Location: New York, NY

Posted Aug 12, 2025

Cross-Functional Collaboration - Effectively communicate analyses, complex data concepts, and recommendations to technical and non-technical stakeholders across…

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hospital full time

Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Toms River, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Customer Support Associate

Company: ABS Incorporated

Location: National City, CA

Posted Aug 12, 2025

Process all sales orders for business owners and follow through until the installation of their new service has arrived.

View Details Apply on SimplyHired

Growth Operations Solutions Architect

Company: Apple

Location: Culver City, CA

Posted Aug 12, 2025

The Growth Operations Solutions Architect will work cross-functionally with various teams including growth marketing, product, engineering, and business to…

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Principal Multi-Cloud Solutions Architect

Company: Apple

Location: New York, NY

Posted Aug 12, 2025

In this role, you will help Apple engineering teams design and implement solutions for sophisticated technical challenges.

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Estimator (Drywall), Self Perform Operations

Company: Turner Construction Company

Location: New York, NY

Posted Aug 12, 2025

Bachelor’s Degree from accredited degree program in Engineering, Architecture, Construction Management, Building Construction, or related field of study a plus,…

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Associate Marketing Manager, Young Readers (Open to Remote)

Company: Penguin Random House LLC

Location: New York, NY

Posted Aug 12, 2025

Reporting to the Senior Marketing Manager, the Associate Marketing Manager will work closely with the School & Library Marketing, Audience Engagement, and…

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Laborer - Laborer - AMA Group

Company: Legence

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

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Software Engineer II

Company: Warner Bros. Discovery

Location: New York, NY

Posted Aug 12, 2025

Bachelor's degree in computer science or related field. Experience building solutions with one or more of the following AI/ML concepts: inference/embedding…

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Laborer - Laborer - AMA Group

Company: AMA Group

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

View Details Apply on SimplyHired

Business Analysis -Specialist

Company: Marsh

Location: New York, NY

Posted Aug 12, 2025

Partner with Operations, Technology, and Data teams to translate business objectives and process into business requirements, and to help ensure requirements are…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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