Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Trades Specialist, Plumber/ Steamfitter, Kingsboro Psychiatric Center, P26721

Company: Mental Health, Office of

Location: Brooklyn, NY

Posted Aug 11, 2025

Successful completion of the traineeship and the training program includes a total of 288 hours of trade-specific class room instruction, 45 hours of technical…

Influencer Marketing Manager, Amazon MGM Studios

Company: Amazon.com

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

Wholesale Data Analyst

Company: Summit Golf Brands

Location: New York, NY

Posted Aug 11, 2025

Advanced Excel skills; proficiency in data visualization tools (e.g., Tableau, Power BI, Looker). Track product- and style-level sales trends to help guide…

Technology Risk and Internal Controls Analyst

Company: FBG Enterprises Opco, LLC

Location: New York, NY

Posted Aug 11, 2025

Bachelor’s degree in Information Systems, Computer Science, Accounting, Data Analytics, or a related field. Exposure to scripting, automation tools, or beginner…

Data Analyst

Company: Lyft

Location: New York, NY

Posted Aug 11, 2025

Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards…

Business Services Manager - Workforce Development

Company: Educational Data Systems, Inc.

Location: New York, NY

Posted Aug 11, 2025

Demonstrated telephone, computer and written communication skills. Ability to maintain flexibility as needs of contract or contractor require.

AWS Solutions Architect

Company: InfiCare

Location: Redwood City, CA

Posted Aug 11, 2025

Bachelor's degree in Computer Science, Information Technology, or related field. AWS Certified Solutions Architect certification.

DCJS Certified Security Guard Instructor – General Topics

Company: Eagle Security & Protection Inc

Location: New York, NY

Posted Aug 11, 2025

Paid per class or per student, negotiable. Provide feedback and support to students to help them succeed. Maintain accurate DCJS-compliant training records,…

K-12 Development Chef- Brooklyn Culinary

Company: Whitsons Culinary Group

Location: Brooklyn, NY

Posted Aug 11, 2025

This is a unique opportunity to work in our state-of-the-art R&D kitchen with access to a vast supply chain, multi-departmental collaboration, and the support…

Security Guard – High-End Retail Store

Company: A2A Security

Location: Manhattan, NY

Posted Aug 11, 2025

*Be the face of security:* Welcome customers and guests while projecting a polished, professional image. Submit your *resume* along with a copy of your *valid…

Shade Installer

Company: Audio Command Systems

Location: Westbury, NY

Posted Aug 11, 2025

Valid driver’s license and reliable transportation to job sites. Document installation progress, field conditions, and final sign-off.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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