Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

Special Instructor (SI) Educator - Early Intervention

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

The *Special Instructor/Educator (SI)* can create their own schedule and workload based on personal availability and preferences.

Cybersecurity Analyst III

Company: Fanatics SPV, LLC

Location: New York, NY

Posted Aug 11, 2025

Advanced experience managing vulnerability assessment tools (e.g., Qualys) and driving remediation strategy. Manage and evolve a mature vulnerability management…

Special Educator (Birth - Grade 2)

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

Therapists can create their own schedule and workload based on personal availability and preferences, and, be a part of a care team that will include the family…

Investigative Analyst

Company: New York County District Attorney's Office

Location: New York, NY

Posted Aug 11, 2025

Level 1 – bachelor’s degree from an accredited college and one (1) year of experience either as a paralegal in the criminal justice field or equivalent.

Carpenter/Painter

Company: Neiman Marcus

Location: New York, NY

Posted Aug 11, 2025

A Facility Engineer maintains equipment within their facility material handling equipment, general building maintenance, electrical, electrical controls and…

Pharmacy General Manager

Company: Honeybee Health

Location: Culver City, CA

Posted Aug 11, 2025

*Technology enablement:* Collaborate with product and engineering teams to ensure our tools support long‑term operational goals and deliver actionable analytics…

AI Product Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 11, 2025

Fluency with modern LLM platforms and AI-assisted engineering tools (e.g., Cursor, Claude Code), with a bias toward rapid experimentation and a working…

Influencer Marketing Manager, Amazon MGM Studios

Company: Metro-Goldwyn-Mayer Studios Inc.

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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