Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

General Laborers & Skilled Trades - Immediate openings available

Company: Pier solutions

Location: National City, CA

Posted Aug 04, 2025

Operate hand tools and power tools safely and effectively. Candidates who already possess DBIDS (Defense Biometric Identification System) are qualified to…

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NYC Bay Ridge Bensonhurst RN School Nurse

Company: EverSource

Location: Brooklyn, NY

Posted Aug 05, 2025

This is an independent contractor role an excellent opportunity to contribute to student well-being in a school-based environment.

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Physician | Cardiology Job | Albuquerque, NM

Company: Department of Veterans Affairs

Location: Albuquerque, New Mexico

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Acquisition Marketing Manager

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 04, 2025

Collaborate with cross-functional teams (product, engineering, analytics, business development, design) to improve performance metrics.

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full time

Nurse Practitioner – Medical Weight Loss Program

Company: Arnot Health

Location: Elmira, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Software Developer II, Site Reliability Engineering

Company: Google

Location: New York, NY

Posted Aug 04, 2025

You will design, develop, test, deploy, maintain, and enhance software solutions. Bachelor’s degree in Computer Science, a related field, or equivalent…

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Customer Service Representative & Marketing Assistant

Company: GENERATION NEXT FERTILITY

Location: New York, NY

Posted Aug 04, 2025

Collaborate with clinical, front desk, marketing and other management teams to follow up on concerns and track resolution status.

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Gynecology Oncologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Graphic Designer - Licensed Characters ( Apparel Design )

Company: ilocatum

Location: New York, NY

Posted Aug 04, 2025

An established NYC-based wholesale manufacturer is seeking a Graphic Designer – Licensed Characters to join their growing character license design team.

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Ingestion Manager, Revenue Processing

Company: Warner Music Group

Location: New York, NY

Posted Aug 04, 2025

Including format, commercial terms, liaise with order to cash leads on timeliness of payments. Lead your team and recruit, develop and empower your direct…

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Developer Full Stack

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 04, 2025

Develop, design, code, debug and document web and mobile web interface applications in a variety of front-end software languages (e.g., Strong JavaScript and…

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Editorial Data Analyst

Company: The Daily Beast

Location: New York, NY

Posted Aug 04, 2025

You'll partner with stakeholders to design experiments that test not just content, but also distribution tactics across social media, video platforms, and…

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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