Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Marketing Manager, Sandro-Paris, New York, NY

Company: SMCP NORTH AMERICA (US, CANADA)

Location: New York, NY

Posted Jul 22, 2025

Formulate and implement 360° marketing campaigns i.e. social, in-store activations, events, and clienteling support. 4 completely remote workweeks per year.

Janitor

Company: Harlem United Community AIDS Center Inc

Location: New York, NY

Posted Jul 22, 2025

Trade school certification, or other technical related courses a plus. Assist with - minor plumbing leaks, plaster repairs, change ceiling tiles, repair minor…

Associate Accountant (Back Office), P2

Company: United Nations

Location: New York, NY

Posted Jul 22, 2025

Advanced university degree (Master's degree or equivalent) in business administration, finance, accounting or related field.

Accountant - Senior

Company: Future Care Consultants

Location: Brooklyn, NY

Posted Jul 22, 2025

Track and reconcile management fees, lease payments, and related-party transactions. The ideal candidate will play a crucial role in managing financial records,…

Graphic Designer

Company: i3 International Inc.

Location: New York, NY

Posted Jul 22, 2025

*Experience:* Professional graphic design experience, preferably within the beauty industry or in packaging design. Pay Rate:* $45-52/hour.

Packaging Operator

Company: Other Half Brewing

Location: Brooklyn, NY

Posted Jul 22, 2025

Collaborate with FOH team members to maintain cleanliness and organization of event spaces and public areas, contributing to a positive guest experience.

Analyst, Data Operations

Company: Roku

Location: New York, NY

Posted Jul 22, 2025

Partner with Product and Engineering teams to help develop tools and roadmaps to further business needs from the data operations perspective.

Customer Associate

Company: Skyline Business Solutions Inc.

Location: University City, PA

Posted Jul 22, 2025

You would additionally promote Home Improvement Services, symbolize and carry a great reputation as the face of the company on conference calls or events,…

Security Officer- PVH Corp.

Company: PVH

Location: New York, NY

Posted Jul 22, 2025

Interact with visitors and contractors. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the…

Cricket Wireless Sale Associate #159

Company: Spacetel LLC Cricket Wireless AD

Location: National City, CA

Posted Jul 22, 2025

Customer Support: Provide post-sales support by assisting customers with device setup, troubleshooting technical issues, and addressing billing inquiries.

Painting Supervisor

Company: Concierge Hospitality

Location: New York, NY

Posted Jul 22, 2025

Provide guidance and support in areas such as construction estimating, fixture installation, stucco application, welding, restoration, construction painting,…

Wood Shop Specialist

Company: School of Visual Arts

Location: New York, NY

Posted Jul 22, 2025

Exposure to large equipment and fabrication tools (standard hand/power/woodshop tools), requiring adherence to safety protocols.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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