Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Sage Intacct Implementation Manager

Company: Pelletier & Leo, LLP

Location: City of Industry, CA

Posted Oct 22, 2025

3+ years in accounting roles with experience in accounting system support and/or implementation, including project management in a professional setting.

Data Scientist

Company: IPG Health

Location: New York, NY

Posted Oct 22, 2025

The agency is comprised of a diverse team of solution architects—social scientists, experience engineers, medical experts, business strategists and creative…

Frontend Engineer

Company: Alpha Hire Inc.

Location: New York, NY

Posted Oct 22, 2025

Build and own the *core UI components and front-end architecture* of our product. This is a hands-on role for someone excited to work at the intersection of *…

Senior SAP Partner Solutions Architect, WW Tech Partners PSA Team

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

A day in the life of an SAP Partner Solutions Architect centers around driving technological innovation and strategic direction across multiple AWS engineering,…

Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Oct 22, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required) *CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

Industry Account Based Marketing Manager , AWS Industry Product Marketing

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

Partner with regional marketing teams to ensure ABM programs complement broader field marketing efforts. Experience driving direction and alignment with large…

Cabinet Maker - with AutoCAD

Company: Broadreach Recruitment

Location: New York, NY

Posted Oct 22, 2025

You’ll play a key part in bridging the gap between design and production – producing accurate technical drawings and solutions that enable bespoke joinery…

Business Analyst

Company: Oxford Global Resources

Location: New York, NY

Posted Oct 22, 2025

Minimum *4 years of experience* using business analysis tools such as *JIRA, Balsamiq, and MS Visio*. Translate user stories into *technical deliverables* and…

Delivery Consultant- GenAI/ML & Data Science, Professional Services, AWS Industries

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

Senior Worldwide Specialist Solutions Architect, Containers

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

This includes acting as a strategic technical leader in the field to provide architectural guidance and recommendations necessary to promote & accelerate…

Fullstack Engineer

Company: Pickle

Location: New York, NY

Posted Oct 23, 2025

Degree in computer science, or related field. Drive decisions that influence the product design, application functionality, and technical operations and…

Driver- Brooklyn NY

Company: Waste Connections

Location: Brooklyn, NY

Posted Oct 22, 2025

1 year of local route driving experience. Safely operating a garbage truck on specified routes to collect solid waste. Valid Class A or B CDL.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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