Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Sr. Director, Customer, Digital Strategy and Operations

Company: Macy’s

Location: New York, NY

Posted Oct 19, 2025

Partner with the Customer & Digital team and other stakeholders in driving the most strategic, often cross-functional transformation initiatives for Macy’s…

Open Porter Position- Gowanus

Company: Bushburg Properties Inc

Location: Brooklyn, NY

Posted Oct 20, 2025

You will help uphold the image of the facility by performing basic maintenance tasks including trash removal, front lobby support and restroom restocks.

Chief Marketing Officer (CMO)

Company: The LCF Group, Inc.

Location: New Hyde Park, NY

Posted Oct 20, 2025

Demonstrated experience integrating AI-driven marketing tools (i.e. ChatGPT, automation, or predictive analytics) into communication or lead engagement…

Customer Service Advisor/ Service Writer/Dispatcher

Company: Briggs Equipment

Location: New Braunfels, TX

Posted Oct 20, 2025

Dispatch, assign and monitor Technicians to service calls based on technical certification levels and/or skillset and proactively communicate with external…

Shop Foreman

Company: TBro's Renovation Inc.

Location: Bronx, NY

Posted Oct 20, 2025

*Punchlist support:* Assist in organizing and executing shop and field punchlists, ensuring details are tracked, completed, and documented accurately.

Senior Site Analytics Analyst - Performance Planning

Company: Macy’s

Location: New York, NY

Posted Oct 20, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Present financial analysis and insights to senior…

Staff Nurse

Company: NewYork-Presbyterian

Location: Manhattan, NY

Posted Oct 19, 2025

Current New York State RN license. Electronic Fetal Monitoring certification from National Certification Corporation (NCC). Bachelor’s Degree in Nursing.

Museum Store Seasonal Sales Associates

Company: The Museum of Modern Art

Location: New York, NY

Posted Oct 20, 2025

Interest in design, books, art, and architecture is desirable. Opens and closes cash registers and is held accountable for any discrepancies noted by manager.

Software QA Engineer

Company: Apple

Location: Culver City, CA

Posted Oct 18, 2025

Daily responsibilities include performing functional and regression tests-both manually and using tools-maintaining a set of test devices, test case design and…

Custodian

Company: Labor Bathgate Daycare

Location: Bronx, NY

Posted Oct 20, 2025

This position plays a key role in ensuring that all classrooms, restrooms, offices, and common areas are cleaned and maintained in accordance with health,…

C/C++ Systems Engineer-Distributed Systems Startup Disruptor!

Company: Corvus Technology Resources

Location: New York, NY

Posted Oct 19, 2025

Strong communication and design skills—able to lead technical discussions and write clear specs. You bring curiosity and depth—whether from academia, startups,…

Executive Chef

Company: The Turk's Inn

Location: Brooklyn, NY

Posted Oct 20, 2025

Will be exposed to kitchen and potentially to extreme temperatures, grease, noise, microwave appliances, smoke, open flames and cleaning agents.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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