Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Junior Digital Graphic Designer

Company: Michael Kors

Location: New York, NY

Posted Oct 21, 2025

Candidates should be passionate about the fashion or online retail spaces, familiar with current design trends across digital experiences, and have a keen eye…

Pharmacist: Inspection Support + Monthly Remote Pay

Company: Empire Pharmacy Consultants

Location: Queens, NY

Posted Oct 21, 2025

*Compliance*: Provide essential license documentation when needed. Important Note*: This role offers a flat monthly compensation for licensing and support…

Project Manager - New York

Company: The LiRo Group

Location: New York, NY

Posted Oct 22, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

Project Manager

Company: The LiRo Group

Location: Brooklyn, NY

Posted Oct 22, 2025

Bachelor’s degree in related field preferred. Coordinate the work of numerous contractors, provide progress reports, contract correspondences, manage the…

Director of Marketing

Company: Alvin Kahn and Associates LLC

Location: Queens, NY

Posted Oct 21, 2025

*A proven track record of developing and strengthening clinical referral networks in the Queens, NY area.*. Coordinate with nursing, social work, housekeeping,…

Social Marketing & Content Strategy Manager, Polo

Company: Ralph Lauren

Location: New York, NY

Posted Oct 20, 2025

Success in the role will come from a strong understanding of social media best practices, ideating best-in-class storytelling tailored to men’s fashion and…

Full‑Stack Software Engineer (Node.js / React / AWS) – Contract‑to‑Hire, Hybrid

Company: Safebox LLC

Location: City of Industry, CA

Posted Oct 21, 2025

This position is ideal for developers who thrive in optimized production environments, appreciate clean system architecture, and can adapt quickly to modern AI-…

Carpenter / Tradesman

Company: Bronx Central General Contractors Inc.

Location: Bronx, NY

Posted Oct 21, 2025

Strong communication and teamwork are key, as well as attention to safety in active healthcare environments. Assist with drywall installation, millwork, trim,…

Construction Laborer (Healthcare Facilities & Renovations)

Company: Bronx Central General Contractors Inc.

Location: Bronx, NY

Posted Oct 21, 2025

Support setup and breakdown of job sites, tools, and equipment. Follow all company and OSHA safety standards, especially within active healthcare environments.

Inbound Call Center Representative

Company: innRoad

Location: New York, NY

Posted Oct 21, 2025

This role involves handling incoming calls from clients, providing exceptional customer support, and ensuring client satisfaction.

Technology Risk Analyst I, Launch Program 2026 - New York City, NY

Company: Mastercard

Location: New York, NY

Posted Oct 21, 2025

As a Launcher, you will collaborate with cross-functional teams—including engineering, product, and business operations—to build a strong foundation in…

Senior Manager, Information Security Office Consultant

Company: Capital One

Location: New York, NY

Posted Oct 21, 2025

Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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