Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, a leading open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and providing leadership throughout the sales cycle. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The role also requires excellent presentation skills and the ability to travel up to 75%.

Application Support Analyst

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA is a global company with over 4000 employees specializing in strategy, technology, and innovation. They offer a customer-facing role in Application Support, focusing on support, maintenance, and delivery of various applications. The role involves problem-solving, excellent communication skills, and on-the-job training. PA values diversity and offers extensive benefits, including health and lifestyle perks, a generous pension scheme, and opportunities for community involvement.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, a Silicon Valley leader in cloud infrastructure, seeks a Senior Solution Architect for its PreSales team. The role involves collaborating with Account Executives, leading enterprise discovery sessions, and developing tailored solutions for complex customer needs. Qualifications include a BS degree, 10+ years of consultative experience, expertise in container orchestrators, Linux/Windows architecture, cloud infrastructure, DevOps concepts, and scripting languages. The company offers a competitive compensation package, cutting-edge open-source innovation, and a high-energy environment.

supervisor mecanico

Company: Parker Wellbore

Location: Other US Location

Posted Jan 31, 2025

Parker Wellbore is a global leader in the drilling industry, founded in 1934. They pride themselves on safe, efficient, and reliable operations, driven by values of trust, collaboration, ownership, innovation, and tenacity. The company is seeking a qualified individual for a maintenance and repair role, responsible for rig equipment, hydraulic equipment, and diesel equipment. The role involves analyzing, replacing, or repairing equipment, maintaining logs, attending safety meetings, and responding to emergencies. The ideal candidate should have a High School diploma, at least 5 years of specific work experience, and knowledge of hydraulic and mechanical systems. They must also possess good verbal communication skills, sound reasoning, and the ability to follow directions. The role requires working in adverse weather conditions, remote environments, and hazardous conditions, with frequent standing, walking, stooping, and lifting up to 50 pounds.

Associate Sales Analyst

Company: Mattel

Location: Other US Location

Posted Jan 31, 2025

Mattel is seeking a candidate with a BABS in finance, economics, or international business, and expert level knowledge in Excel. The role involves optimizing inventory to meet customer needs and financial targets, developing and consolidating regional sales forecasts, and recommending inventory purchases. The candidate will maintain monthly item level allocation plans, review daily inventory levels, and collaborate with local teams to define sales and financial plans. Mattel is a leading global toy company with iconic brands and a strong commitment to innovation, inclusivity, and employee respect.

Associate Legal Counsel

Company: PSI CRO

Location: Other US Location

Posted Jan 31, 2025

PSI, a leading global Contract Research Organization, is seeking a qualified legal professional to join their team in Prague. The Associate Legal Counsel will focus on contracts related to clinical research in Ukraine, working closely with international legal and project teams. Key responsibilities include reviewing, drafting, and negotiating contracts, providing legal advice, ensuring compliance with PSI policies, and identifying legal issues. The ideal candidate will have a law degree, Ukrainian legislation knowledge, at least 3 years of commercial legal experience, fluency in Ukrainian and English, strong negotiation skills, and proficiency in Microsoft Office. PSI offers professional development and success opportunities.

Digital Hybrid Experience Designer (UX/UI/UR)

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA Consulting is seeking a Digital Hybrid Experience Designer with a passion for creating user-centered designs. The role involves designing expertise, user research, and collaboration with cross-functional teams. The company values diversity, innovation, and offers a hybrid working model. Benefits include extensive health and lifestyle perks, a generous pension scheme, and opportunities for community involvement.

Roustabout

Company: Parker Wellbore

Location: Other US Location

Posted Jan 31, 2025

Parker Wellbore is a global leader in the drilling industry, founded in 1934. They pride themselves on safe, efficient, and reliable operations, driven by values of trust, collaboration, ownership, innovation, and tenacity. The Roustabout position is a rig crew member role with diverse responsibilities, including crane work, manual handling of tubulars and tools, maintaining drilling systems, and ensuring safety standards. The role requires knowledge of rig equipment, tubular sizes, and mechanical systems, along with proficiency in drilling operations and dropped objects prevention. A high school diploma is required, and previous oil industry experience is preferred. The role involves working in various conditions, including adverse weather, remote environments, and hazardous conditions, and requires lifting up to 50 pounds.

Digital Software Apprentice - Belfast

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA is recruiting digital apprentices in Belfast, offering hands-on software development experience on complex digital initiatives. Apprentices will work alongside top digital talent, learn from experts, and gain a Computing Science BSc from the University of Ulster. Key responsibilities include working with teams to develop custom software solutions, learning new technologies, participating in code reviews, and providing solutions to clients. Qualifications include working towards or having achieved CCC in A levels or equivalent, a collaborative working style, and a drive to succeed.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, an open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and leading technical presentations and solution design workshops. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The candidate should also have excellent presentation skills and be comfortable speaking with executives, IT management, and developers.

Data Analyst with Python

Company: Smadex SLU

Location: Other US Location

Posted Jan 31, 2025

Smadex, a leading advertising technology company based in Barcelona, is seeking a Data Analyst with Python, SQL, and statistics expertise to join their Data Science Team. The role involves analyzing large data sets, developing automated dashboards, and working cross-functionally to support product performance. The company offers a competitive compensation package, flexible work hours, and a fun work environment. Candidates must have a legal permit to work in Spain.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, an open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and leading technical presentations and solution design workshops. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The candidate should also have excellent presentation skills and be comfortable speaking with executives, IT management, and developers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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