Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Case Management Specialist

Company: Thrive

Location: Other US Location

Posted Jan 31, 2025

Thrive, a technology solutions provider specializing in Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and Managed Services, is seeking a CMS for coordinating incident and service requests. The role involves ticket queue management, case management, and support for the growing user base. The ideal candidate should have a technical degree, 12 years of service desk experience, strong communication skills, and a passion for delivering excellent customer service. Knowledge of Microsoft Azure and Office365 Administration is preferred.

General Manager (Squad Manager/ Country Manager)

Company: Catena Media

Location: Other US Location

Posted Jan 31, 2025

The General Manager is expected to take ownership of the profit and loss statement for an assigned product, develop and implement strategies to maximize revenue and profitability, lead a diverse team, manage the budget, identify growth opportunities, set clear metrics, ensure accountability, drive initiatives, provide regular reports, stay updated with industry trends, collaborate with peers, manage team performance, and possess relevant education, industry experience, strategic leadership, team leadership, cross-functional collaboration, financial management, SEO expertise, and analytical skills. The role can be remote or within a global office, requiring flexibility with working hours and periodic global travel.

Associate Marketing Operations & Analytics Specialist

Company: Model N

Location: Other US Location

Posted Jan 31, 2025

Model N is seeking an Associate Marketing Operations & Analytics Specialist to join their dynamic team. The role involves campaign building, data management, and reporting & analytics. The ideal candidate should have a degree in Business or related field, 1+ year of Marketing Operations experience, and proficiency in marketing automation systems like Marketo. Excellent communication skills and the ability to coordinate with Programs Managers are essential. Experience with project management software and creating reports in Excel is a plus.

Application Development Engineer (ADE) - Frontend

Company: Arista Channels

Location: Other US Location

Posted Jan 31, 2025

Arista Networks, an industry leader in data-driven client-to-cloud networking, seeks a Software Developer to build and implement software tools. The role involves working with other developers, building efficient frontend systems, optimizing applications, and providing technical support. The ideal candidate should have a Bachelor's degree in Computer Science, 4-8 years of experience, and expertise in JavaScript, TypeScript, HTML, CSS, React, REST APIs, and Agile methodology.

Executive Assistant / Head of Household

Company: Taroko

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an Executive Assistant and Head of Household for a serial entrepreneur and their family. The role involves a blend of executive assistance and household management, overseeing both business and personal endeavors. Key responsibilities include executive assistance, operations management, household oversight, and personal support. The ideal candidate should have a Bachelor's degree, minimum of 8 years of experience, and exceptional organizational, communication, and problem-solving skills. The role offers a competitive salary, performance-based bonuses, full benefits, and opportunities for personal and professional growth.

Angular Developer (Hybrid)

Company: Omniscius

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Developer position supporting a DoD customer in Fort Belvoir, VA. The role is hybrid and requires the candidate to be located in the surrounding areas. The responsibilities include providing development support using modern JavaScript frameworks like Angular, integrating technologies like AWS services and Postgres, and participating in system design activities and ReleaseSprint planning. The qualifications include 4+ years of relevant experience, a BS in Computer Science or a relevant field, good communication skills, and an active Secret Clearance.

Front-end Developer (Vue.js)

Company: Insider

Location: Other US Location

Posted Jan 31, 2025

Insider, a B2B SaaS company specializing in AI-driven customer experience and marketing solutions, is seeking a Frontend Developer. The company, valued at $500M after a Series E funding round, has been recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. Insider's team of 1200+ brands includes Samsung, Coca-Cola, Nike, and L'Oréal. The company is committed to social responsibility through initiatives like 100Projects, SheCodes, and SheLeads. The Frontend Developer role involves participating in the entire project life cycle, researching new technologies, and collaborating with BackEnd Developers. The ideal candidate should have 3+ years of experience in modern DevOps, micro Frontend, and microservices, with proficiency in HTML5, CSS3, JavaScript, Vue.js, Sass, and responsive web design.

Account Manager Trainee

Company: Pristine Management Group Inc

Location: Other US Location

Posted Jan 31, 2025

The text describes a job opportunity for an Account Manager Trainee at a marketing firm. The role involves working closely with Marketing Specialists to develop unique advertising strategies, create and execute campaigns, and convey promotions to target markets. The position offers weekly pay with uncapped commission, and is suitable for both entry-level and experienced candidates. Key responsibilities include implementing marketing plans, discovering business opportunities, providing product support, and working on media relations projects. The ideal candidate should be professional, ambitious, sports-minded, positive, interpersonally skilled, and a self-starter with leadership experience.

Senior Netsuite Application Engineer

Company: Arista Channels

Location: Other US Location

Posted Jan 31, 2025

Arista Networks, a leading company in data-driven cloud networking, is seeking a NetSuite expert with 7+ years of experience. The role involves supporting and maintaining NetSuite production, troubleshooting, and collaborating with internal teams. The ideal candidate should have a strong understanding of NetSuite software architecture, business processes, and agile methodologies. Arista values diversity, innovation, and excellence, as evidenced by their prestigious awards and commitment to open standards.

Application Development Engineer (ADE) - ML

Company: Arista Channels

Location: Other US Location

Posted Jan 31, 2025

Arista Networks, a leading company in data-driven cloud networking, is seeking a Software Developer with expertise in machine learning. The role involves designing and implementing machine learning systems, applying statistical analysis, and developing applications. The ideal candidate should have a Bachelor's degree in Computer Science, 5-8 years of experience, and proficiency in Python, SQL, and machine learning frameworks. Familiarity with Agile methodology and data visualization tools is preferred. Arista values diversity, innovation, and excellence, offering a culture that prioritizes software engineering principles and test automation.

Impact Specialist

Company: Brevo

Location: Other US Location

Posted Jan 31, 2025

Brevo, a rapidly growing CRM suite, is seeking an Impact Specialist to lead its sustainability strategy. The role involves carbon footprint calculation and reduction, operational CSR integration, CSR leadership and collaboration, external CSR advocacy, and strategic planning and reporting. The ideal candidate will have a degree in CSR, Sustainability, Environmental Science, or a related field, 3+ years of progressive CSR experience, and expertise in conducting Carbon Footprint Assessments. Brevo offers a competitive package including meal vouchers, health care, remote work, and a modern office environment. Brevo values diversity, work-life balance, and flexible working hours.

Sr. Associate - People Operations

Company: Zeta

Location: Other US Location

Posted Jan 31, 2025

Zeta is a NextGen Banking Tech company founded in 2015 by Bhavin Turakhia and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has over 1700 employees and has raised $280 million at a $15 billion valuation. The company is actively working with major banks and fintechs globally, transforming customer experiences for multimillion card portfolios. The role involves managing and improving the onboarding process, ensuring a smooth experience for new joiners, and collaborating with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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