Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Technical Support Engineer - Sydney

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is a global company with a positive work environment, offering opportunities for growth and collaboration. The company is seeking a customer support representative with experience in software development and version control, preferably with knowledge of Helix Core and Git. The role involves providing technical support, resolving customer issues, and contributing to process improvements. Perforce values its employees, offering a rewarding career with opportunities for advancement.

Site Reliability Engineer 2

Company: ModMed

Location: Other US Location

Posted Jan 31, 2025

Modernizing Medicine, a leading healthcare technology company, is seeking a Site Reliability Engineer 2. The role involves managing AWS cloud infrastructure, implementing observability solutions, leading CICD pipeline development, and driving containerization using Kubernetes. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, at least 3 years of experience in Site Reliability Engineering or Cloud Engineering, and strong expertise in AWS, DataDog, Jenkins, and Kubernetes. The company offers competitive benefits including comprehensive medical, dental, and vision benefits, 401k matching, generous paid time off, and professional development opportunities.

Operations Supervisor, Manufacturing - Night Shift

Company: Ingram Content Group

Location: Other US Location

Posted Jan 31, 2025

Ingram Content Group is hiring an Operations Supervisor for their Manufacturing team in La Vergne, TN. The role involves overseeing daily operations, ensuring compliance with company policies, maximizing throughput, and emphasizing quality standards. The company values safety, process improvement, and a customer-centric approach. The ideal candidate should have supervisory experience in a production or manufacturing environment, experience with lean principles, and a proven track record in driving safety culture improvements. The company offers a competitive compensation package, generous benefits, and opportunities for continued education and community engagement.

Senior Data Analyst 1

Company: ModMed

Location: Other US Location

Posted Jan 31, 2025

ModMed, a leading healthcare technology company, is hiring a Senior Data Analyst. The company, founded in 2010, has grown to over 3400 team members and is recognized for its intelligent, specialty-specific cloud platform. ModMed has received numerous awards for its EHR system and digital health solutions. The Senior Data Analyst role involves data analysis, visualization, and predictive analytics to improve clinical workflows and optimize operations. The company offers competitive benefits, including comprehensive medical coverage, 401k matching, generous paid time off, and professional development opportunities.

Senior People and Culture Development Partner

Company: RESPEC

Location: Other US Location

Posted Jan 31, 2025

RESPEC, a global 100% employee-owned consulting and services company, is seeking a Senior People and Culture Development Partner. The role involves collaborating with leaders and stakeholders to recommend, communicate, and deploy learning solutions. The partner will provide expert-level learning and development consulting services, contribute to RESPEC's performance, and lead strategic initiatives. The ideal candidate will have a Masters degree in Learning & Development, Education, Instructional Design, Communication, Industrial Psychology, or Organizational Development, along with extensive experience in designing, developing, and implementing learning solutions. RESPEC offers a comprehensive benefits package, including flexible work schedules, paid parental leave, and professional development opportunities.

Senior Solution Architect

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 31, 2025

PingCAP is seeking a highly skilled Solution Architect with a minimum of 25 years of experience in solution design and implementation. The ideal candidate should have excellent communication skills, strong technical proficiency in various technologies, and a strong understanding of the software development lifecycle. The role involves educating prospects and customers on TiDB, guiding the design and deployment of hybrid databases, and assisting developers with technical questions. The company offers a competitive salary, meaningful equity, flexible paid time off, health insurance, and a supportive work environment.

Customer Success Manager - Malaysia

Company: Insider

Location: Other US Location

Posted Jan 31, 2025

Insider, a B2B SaaS company, is seeking a Customer Success Manager. The company, valued at $500M after a Series E funding round, offers a unique AI-driven platform for customer experience and marketing. Insider has been recognized as a leader in various industry assessments and awards. The role involves driving adoption and retention, building relationships with clients, and ensuring they receive maximum impact from the services. The ideal candidate should have a university degree in Business or Marketing, 4+ years of relevant experience, strong communication skills, and a strategic mindset.

Associate Revenue Operations Specialist

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce Software Inc. is a global company trusted by leading brands for its solutions to tough challenges. The Associate Revenue Operations Specialist role involves supporting the renewal process, license management, order processing, and maintaining the customer database. Essential functions include utilizing Salesforce, NetSuite, and internal applications, processing orders, providing customer quotes, resolving customer issues, and maintaining data integrity. Required qualifications include fluency in English, a Bachelor's degree, 2+ years in customer service or order processing, and experience with MS Office applications. Perforce offers a rewarding career with opportunities for growth and a positive work environment.

IAM Principal Engineer-APAC

Company: Cargill

Location: Other US Location

Posted Jan 31, 2025

The Identity and Access Management Principal Engineer is responsible for providing technical expertise in areas such as authentication, authorization, access management, privileged access management, identity governance, and administration. Key accountabilities include automating and administering identity and compliance requirements, executing identity management roadmaps, creating and maintaining identity standards, assessing current applications and architecture, and architecting secure implementations of management directives. The role requires a Bachelor's degree in computer science, information systems, cybersecurity, or a related field, and at least five years of related work experience. Preferred qualifications include hands-on experience with leading IAM solution providers and a deep understanding of modern enterprise architecture.

Technical Support Analyst

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Technical Support Analyst with extensive experience in enterprise application software support. The role involves providing technical assistance to customers, troubleshooting issues, and collaborating with a global team. The ideal candidate should be self-motivated, proactive, and have a strong understanding of DevOps and automation concepts. Perforce offers a rewarding career with opportunities for growth and a positive work environment.

Finance & Accounting Manager Sweden

Company: Maxar Technologies

Location: Other US Location

Posted Jan 31, 2025

Maxar Intelligence is seeking a Finance & Accounting Manager for their team in Linköping, Sweden. The role involves reporting, accounting, and financial administrative support. The company values a close-knit environment, transparent communication, and employee growth. The ideal candidate should have a degree in economics, relevant professional experience, and proficiency in English and Swedish. Familiarity with Microsoft Dynamics NAV is preferred.

Senior Site Reliability Engineer 2

Company: ModMed

Location: Other US Location

Posted Jan 31, 2025

Modernizing Medicine, a leading healthcare technology company, is seeking a Senior Site Reliability Engineer. The role involves designing, building, and maintaining reliable, scalable, and cost-effective cloud infrastructure using AWS. The engineer will take ownership of critical systems, drive improvements in automation, performance, and reliability. They will also mentor junior team members, work closely with cross-functional teams, and help shape the strategy for cloud infrastructure and operations. The company offers competitive benefits, including comprehensive medical, dental, and vision coverage, a 401k match, generous paid time off, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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