Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Full-stack Developer (Frontend Focus)

Company: Cognite LLC

Location: Other US Location

Posted Jan 31, 2025

Cognite, a global SaaS leader, offers a transformative journey through its cutting-edge Cognite Data Fusion platform. The company has been recognized as the 2024 Microsoft Energy and Resources Partner of the Year. Cognite is reshaping the future of Oil & Gas, Manufacturing, and Energy sectors. The company values impact, ownership, and relentless pursuit of innovation. A Fullstack Developer position is available, requiring 5+ years of experience, proficiency in ReactJS, and understanding of web security. Cognite offers a diverse, fun, and modern working environment with a flat structure and hybrid work options. The company has been recognized as a top global enterprise technology startup and a Technology Innovation Leader.

Email Support Specialist

Company: Wix

Location: Other US Location

Posted Jan 31, 2025

Wix, a global company with over 5500 employees, is seeking an experienced IT professional for an email specialist role. The role involves creating best practices for email sending, monitoring deliverability metrics, and providing insights for improvements. The ideal candidate should have 2+ years of experience in IT, excellent communication skills, and a self-driven approach. Wix offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Senior Backend Engineer

Company: Cognite LLC

Location: Other US Location

Posted Jan 31, 2025

Cognite, a global SaaS leader, is seeking a backend engineer with 5+ years of experience in Java, Kotlin, or Python. The role involves designing and developing high-performance services and APIs for Cognite Data Fusion, collaborating with application teams, and engineering scalable solutions. Cognite values impact, ownership, and relentless pursuit of innovation. The company offers a modern, fun working environment, flat structure, and opportunities to work on ambitious projects. Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year and 2022 Technology Innovation Leader.

HR Generalist

Company: Lightcast

Location: Other US Location

Posted Jan 31, 2025

The role involves being a Culture and Change Champion, advocating for corporate initiatives, and driving positive culture within the organization. It includes responding to HR inquiries, processing employee transactions, ensuring data integrity, and managing compliance with laws. The role requires excellent communication skills, ability to work independently, strong time management, confidentiality, multitasking, and proficiency in business technology tools. A Bachelor's degree in HR or related field and 3+ years of HR experience are required, along with experience in HRIS software.

Backend Engineer

Company: Cognite LLC

Location: Other US Location

Posted Jan 31, 2025

Cognite, a global SaaS leader, is revolutionizing industrial digitalization in Oil & Gas, Manufacturing, and Energy sectors. They offer a transformative journey through their Cognite Data Fusion platform, recognized as 2024 Microsoft Energy and Resources Partner of the Year. Cognite values impact, ownership, and relentless pursuit of innovation. They seek a backend engineer with 25+ years of experience in Java, Kotlin, or Python, expertise in PostgreSQL, Elasticsearch, and modern data technologies. The role involves designing high-performance services, collaborating with application teams, and contributing to critical product decisions. Cognite offers a diverse, inclusive, and modern work environment with a flat structure, direct access to decision-makers, and a hybrid work model.

Data Engineer

Company: Atlassian

Location: Other US Location

Posted Jan 31, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in an office, from home, or a combination. The company is distributed-first, conducting interviews and onboarding virtually. The Data Engineering role involves influencing product teams, informing Data Science and Analytics Platform teams, and partnering with data consumers and producers. The role requires defining metrics, instrumenting logging, acquiring and ingesting data, architecting and modeling data, ensuring data quality, governance, and enablement, alerting, visualization, and reporting, and developing at scale. Minimum qualifications include a Bachelor's degree in a STEM field, proficiency in Python or another modern programming language, and proficiency in SQL and relational databases. Desirable qualifications include a postgraduate degree or equivalent work experience in a STEM field, understanding of the SaaS business model, and experience in Enterprise Software product development. Atlassian offers a variety of perks and benefits, including health coverage, paid volunteer days, and wellness resources. The company is committed to diversity and inclusion, not discriminating based on race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran or disability status.

Implementation Project Manager

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 31, 2025

The Implementation Project Manager (IPM) is a crucial role responsible for delivering API products and processes within client environments. Reporting to the Vice President of Professional Services, the IPM serves as the primary contact for clients throughout the project lifecycle. The ideal candidate should have a strong background in project management, excellent client-facing skills, and experience managing complex implementations. Essential functions include establishing internal and external documentation frameworks, project planning and execution, client collaboration, stakeholder communication, process management, UAT support, pre-go-live excellence, risk management, and team leadership. Required skills include a Bachelor's degree in Business or Project Management, PMP certification, 3+ years of project management experience, exceptional communication and problem-solving skills, and a results-driven mindset. The position is full-time, with occasional evening and weekend work required to meet project deadlines. The good faith annual salary is $100,000 USD.

Backend Engineer - Astra

Company: Wix

Location: Other US Location

Posted Jan 31, 2025

Wix, a leading web creation and business company, is seeking a Backend Engineer to join their AI development assistant team. The role involves building and improving Astra Nova, an internal AI-powered development assistant. The engineer will focus on designing and implementing advanced LLM-based solutions for both offline and AI-human pair programming workflows. They will develop sophisticated AI workflows, build advanced context-aware AI agents, and research cutting-edge LLM techniques to improve Astra's capabilities. The ideal candidate should have 5+ years of software development experience, 2+ years of hands-on experience with LLMs and prompt engineering, strong programming skills in TypeScript and/or Python, and a deep understanding of different LLM architectures.

Lead Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Lead Full Stack Developer to extend and maintain their Mobile and Web Applications. The role involves designing, developing, and maintaining server-side applications using Nodejs, designing and implementing APIs for efficient data exchange, creating and maintaining databases using MongoDB DynamoDB, developing and maintaining frontend components using Angular or React React Native, and collaborating with cross-functional teams. The company offers a positive, innovative environment, competitive pay, medical insurance, and opportunities for growth and learning.

Outside Sales Executive - Janesville, WI

Company: Welcome Wagon

Location: Other US Location

Posted Jan 31, 2025

Welcome Wagon, an iconic American company in the new mover marketing industry since 1928, is seeking dynamic individuals for Outside Sales Representative or Community Marketing Executive positions. The CME role is a commission-only, independent contractor position with unlimited income potential, offering flexibility and a work-life balance. The ideal candidate should have prior experience in selling to small businesses, excellent interpersonal skills, and proficiency in video conferencing, CRM, and other digital tools. Welcome Wagon provides uncapped commission, bonuses, and other incentives, along with a protected territory and opportunities for growth and mentorship.

Senior HRIS Specialist

Company: Wix

Location: Other US Location

Posted Jan 31, 2025

Wix, a leading web creation and business company, is seeking an experienced HR product expert to support feature releases, issue resolution, and system enhancements. The ideal candidate will have 34 years of experience in building and implementing cloud-based HR products, strong technical understanding, excellent communication skills, and a customer-service approach. They will collaborate with various teams to define scope, prioritize, plan, and implement system changes, ensuring adherence to project schedules and deliverables. The candidate should be a team player with a proactive attitude and the ability to identify pain points and design creative solutions.

Full-stack Developer (Frontend Focus)

Company: Cognite LLC

Location: Other US Location

Posted Jan 31, 2025

Cognite, a global SaaS leader, offers a transformative journey through its cutting-edge Cognite Data Fusion platform. The company has been recognized as the 2024 Microsoft Energy and Resources Partner of the Year. Cognite is reshaping the future of Oil & Gas, Manufacturing, and Energy sectors. The company values impact, ownership, and relentless pursuit of innovation. A Fullstack Developer position is available, requiring 25 years of experience, proficiency in ReactJS, and understanding of web security. Cognite offers a diverse, fun, and modern working environment with a flat structure and hybrid work options. The company has been recognized as a top global enterprise technology startup and a Technology Innovation Leader.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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