Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sales Executive - Small Business

Company: CNA

Location: Other US Location

Posted Jan 30, 2025

CNA is a company that values its employees and offers a comprehensive benefits package to support their physical, financial, emotional, and social wellbeing. The Small Business Sales Executive role involves developing and maintaining relationships with key independent agencies, creating strategic partner plans, and driving financial results and sales behavior execution. The role requires a deep understanding of the insurance industry, strong interpersonal and communication skills, and sales and agency management knowledge. A Bachelor's degree in marketing, sales, or a related field, along with at least 5 years of insurance sales experience, is typically required. CNA is committed to providing reasonable accommodations for qualified individuals with disabilities.

Account Executive with Japanese - 24481D

Company: Enverus

Location: Other US Location

Posted Jan 30, 2025

Enverus, a leading energy SaaS company, is seeking an Account Executive with Japanese proficiency to join its RatedPower team in Madrid. The role involves representing and selling innovative solar power solutions, managing the sales cycle, and building strong networks to unearth new opportunities. The candidate should have prior sales experience, preferably in the renewable energy sector, and be proficient in English and Japanese. The position offers the chance to work in a fast-paced environment, contribute to the energy transition, and grow with a rapidly expanding company.

Senior Software Engineer (IDComply)

Company: GeoComply

Location: Other US Location

Posted Jan 30, 2025

GeoComply is a leading global company in geolocation cybersecurity and antifraud, trusted by major brands and regulators for over a decade. They are seeking a Senior Software Engineer to help scale their product from millions to tens of millions of users by 2025. The role involves designing, implementing, and maintaining robust software solutions, collaborating with cross-functional teams, and advocating for modern tools and practices. The ideal candidate should have a solid foundation in computer science, extensive experience with PHP Laravel, JavaScript, MongoDB, and Docker, and a strong understanding of system design principles.

Senior/Staff Software Engineer

Company: Polly.io

Location: Other US Location

Posted Jan 30, 2025

Polly is a trillion-dollar market transforming mortgage industry with its modern data-driven capital markets ecosystem. The company is seeking a senior software developer with 6+ years of experience in software development, emerging technologies, and modern tech stack. The ideal candidate should have a proven track record in large enterprise SAAS, distributed systems, scalability, and continuous development. They should be skilled in Python Django, JavaScript Vuejs, Postgres, and AWS. The role involves building web applications, diagnosing technical problems, maintaining existing code, defining platform architecture, mentoring junior members, and staying updated with technological advancements. Polly offers professional growth, direct engagement with senior leaders, competitive salaries, and comprehensive benefits.

SaaS Customer Success Manager

Company: Fortune Brands Home & Security

Location: Other US Location

Posted Jan 30, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They are seeking a SaaS Customer Success Manager for their Master Lock cLOTO Connected Lockout Tagout solution. The role involves onboarding new customers, creating training resources, and collaborating with clients to maximize satisfaction. The ideal candidate should have a Bachelor's degree, 5+ years of experience in customer success, technical implementations, onboarding, training, or sales engineering in a B2B SaaS environment, and excellent communication skills. The company offers competitive benefits and is committed to diversity and inclusion.

Sales Team Lead (ACT)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware is a global technology company specializing in customer experience and operational support. The Sales Team Lead role involves identifying and qualifying sales opportunities, maintaining active engagement with leads, and partnering with Account Executives. The role requires a minimum of 2 years of contact center team leadership experience and involves managing agents, ensuring client partnerships, and achieving sales quotas.

High Content Imaging Principal Scientist

Company: Pfizer

Location: Other US Location

Posted Jan 30, 2025

Pfizer's Primary Pharmacology Group is seeking a skilled individual for a High Content Screening role at their Groton campus. The role involves designing disease-relevant assays, impacting portfolio progression, focusing on cell-based screening, validating therapeutic hypotheses, and mastering image analysis. The ideal candidate will have a PhD in Cell Biology or a related field, strong scientific and leadership skills, and excellent communication abilities. The position requires regular travel to Pfizer's Cambridge MA site and offers a competitive salary range, bonus, and comprehensive benefits.

Software Architect - Java

Company: Veeva

Location: Other US Location

Posted Jan 30, 2025

Veeva Systems, a mission-driven organization and pioneer in industry cloud, is seeking highly skilled Software Architects. The company, known for its values of Do the Right Thing, Customer Success, Employee Success, and Speed, offers a fast-paced work environment with extensive growth potential. Veeva is a Work Anywhere company, supporting flexibility for employees to thrive in their preferred work environment. The role involves coding, building an enterprise toolset, providing support for a new architecture vision, and leading a team of A-players. Requirements include 10+ years of experience in Java Spring, Java EE, cloud provider services, enterprise software platforms, multitenant SaaS-based software, and complex event-driven architectures. Veeva offers competitive compensation, medical benefits, flexible PTO, retirement programs, and a charitable giving program. The company is an equal opportunity employer.

Scientist Process Development Engineer

Company: Pfizer

Location: Other US Location

Posted Jan 30, 2025

Pfizer is seeking a Process Engineer with a minimum of 6 years of experience in process engineering or supervision. The role involves contributing to the development of new and improved processes for drug manufacturing, managing manufacturing areas, equipment, and utilities, and authoring regulated documents. The candidate will work on continuous manufacturing initiatives and collaborate with various teams to design and deploy novel equipment systems. The position requires excellent communication skills, knowledge of cGMP and process safety, and experience with process control systems. The annual base salary ranges from $74,900 to $128,500, with a bonus target of 75% of the base salary. Pfizer offers comprehensive benefits and is committed to equal opportunity in employment.

Machine Learning Research Scientist (m/f/d)

Company: Pfizer

Location: Other US Location

Posted Jan 30, 2025

Pfizer is seeking a highly qualified Machine Learning Research Scientist for a 2-year temporary contract. The ideal candidate should have a PhD in a related technical discipline, strong research experience in machine learning, and expertise in generative chemistry and contrastive learning for drug discovery. The role involves designing and implementing new machine learning tools to accelerate drug discovery, developing a Pfizer internal knowledgegraph, and advancing the internal graph learning techstack. The candidate will also collaborate with practitioners in various downstream application domains, generate direct impact on discovery projects, and strengthen external visibility through publishing and engaging with the scientific community.

React JS Developer- SE/ SSE

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 30, 2025

NEC Corporation, a 122-year-old global IT services and products provider, is seeking a React JS developer with at least 3-4 years of experience. The role involves developing and implementing user interface components using Reactjs concepts, profiling and improving frontend performance, and collaborating with the development team. The ideal candidate should have hands-on experience in TypeScript, Redux, Flux, and Webpack, and excellent communication skills.

Customer Support Manager

Company: PayJoy

Location: Other US Location

Posted Jan 30, 2025

PayJoy is a mission-driven financial service provider that offers credit to underserved customers in emerging markets. They use patented technology to turn smartphones into digital collateral and leverage machine learning, data science, and AI for low-cost, high-qualification services. As of 2024, they have provided billions of dollars in credit to 12 million customers, doubling in the last two years while maintaining profitability and sustainability. The Customer Support Manager role involves leading and managing a local customer support team, developing strategies for high-quality service, collaborating with various departments, analyzing performance metrics, and handling escalated customer issues. Requirements include university studies in related fields, 5+ years of leadership experience in customer support, problem-solving abilities, strategic thinking, strong communication skills, understanding of customer service best practices, and proficiency in customer support software. Benefits include company-funded health and dental insurance, life insurance, meal vouchers, home office assistance, phone finance, headphones, fitness perks, and annual coworking and professional development perks. PayJoy is committed to equal employment opportunities and embraces diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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