Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Engineering Manager

Company: Blend360

Location: Other US Location

Posted Jan 28, 2025

The company is seeking a seasoned professional with over 5 years of experience in data analysis and digital marketing. The role involves leading a team, developing and optimizing a data product, and collaborating with clients. The ideal candidate should have a strong understanding of Python, SQL, and cloud technologies, particularly BigQuery. The company offers a competitive package including flexible working hours, comprehensive benefits, and opportunities for professional growth.

Safety Technology Specialist

Company: Parexel

Location: Other US Location

Posted Jan 28, 2025

The text describes the mission and key accountabilities of a role at Parexel, a company dedicated to improving global health. The role involves technology support, organizational representation, issue management, team support, and change management. The individual will provide support for the Parexel safety database and associated systems, interface with other Parexel groups, and collaborate with various teams to resolve issues. The role requires good communication skills, a client-focused approach, analytical and problem-solving skills, and knowledge of industry standards and processes. The ideal candidate will have a BSc in Engineering/Computer Science or equivalent, with a preference for a master's degree.

Senior Architect

Company: Sopra Steria

Location: Other US Location

Posted Jan 28, 2025

SBS is a global financial technology company with a composable cloud platform, serving over 1500 financial institutions in 80 countries. The job description involves building software products for banking and financing institutions, providing vision and leadership for the technology roadmap, defining technical software architectures, and engaging in end-to-end product development. The role requires a Bachelor's degree in Computer Science or related field, 5 years of experience in delivering Java-based solutions, and expertise in cloud technologies, microservices, and various programming languages. Desirable skills include experience with CICD pipelines, NoSQL databases, Agile practices, and knowledge of Project NFRs.

Analyste, Sécurité d'entreprise - Contrat de 6 mois

Company: CPP Investments

Location: Other US Location

Posted Jan 28, 2025

Join Investments RPC, a globally renowned and respected institutional investor managing over 600 billion dollars in assets for the Canada Pension Plan (CPP). The company invests globally in various regions and asset categories to build a diversified portfolio. With a target of reaching 3000 billion dollars in assets by 2050, Investments RPC has offices in Toronto, Hong Kong, London, Mumbai, New York, San Francisco, São Paulo, and Sydney. The organization attracts, selects, and retains talented individuals from top institutions worldwide. As an Enterprise Security Analyst based in Toronto, you will support CPP Investments' security posture by conducting physical and technical security assessments, supporting regional security audits, and assisting in vendor risk management. You will also contribute to data collection, reporting, and implementing security training programs. The role requires a minimum of three years of experience in corporate security operations, advanced knowledge of security technology, strong presentation and writing skills, and the ability to work independently and collaboratively. A professional security industry accreditation and proficiency in Microsoft and Tableau programs are preferred. Investments RPC is committed to diversity and equal employment opportunities, ensuring an inclusive and accessible work environment.

Software Engineer (React) - Quick Commerce

Company: Delivery Hero

Location: Other US Location

Posted Jan 28, 2025

Delivery Hero, a leading global delivery platform, is seeking a Senior Software Engineer with React experience to join their Quick Commerce team in Berlin. The role involves contributing to the development of a next-generation platform for expanding delivery services to new products like groceries, pharmaceuticals, and flowers. The ideal candidate should have 4+ years of professional web application development experience, knowledge of agile methodologies, and proficiency in JavaScript ES6+, TypeScript, and React. They should also be able to write unit, behavior, and integration tests, and have a strong foundation in Computer Science. The company offers a hybrid working model, comprehensive benefits, and a focus on diversity and inclusion.

BPM Developer

Company: Inetum

Location: Other US Location

Posted Jan 28, 2025

Inetum, a European leader in digital services, is seeking a skilled BPM developer with at least 3 years of experience in BPM platforms like Appian, Camunda, or IBM BPM. The role involves developing processes, user interfaces, and integration plugins using the company's Low Code Platform. The successful candidate will work closely with a team of solution architects, developers, QAs, and DevOps, contributing to continuous improvements of the development process. The company offers a range of benefits including access to foreign language learning platforms, personalized tech learning, tailored workshops, medical subscription, meal tickets, and more.

Senior Account Manager Private Sector

Company: Inetum

Location: Other US Location

Posted Jan 28, 2025

Inetum Belgium is seeking an experienced Senior Account Manager for the Private sector. The role involves operating as a Trusted Advisor, focusing on business development, and acquiring new clients. The ideal candidate will proactively identify new business opportunities, build strong relationships with customers, and stay updated on technological trends. The company offers a competitive compensation package, opportunities for professional growth, and a work-life balance. Fluency in Dutch, French, and English is required.

Software Engineer (Golang) - Quick Commerce

Company: Delivery Hero

Location: Other US Location

Posted Jan 28, 2025

Delivery Hero, a leading local delivery platform operating in over 70 countries, is seeking a Software Engineer with Golang expertise to join their Quick Commerce team. The role involves building a next-generation platform for expanding delivery services to new products like groceries, pharmaceuticals, and flowers. The ideal candidate should have 4+ years of experience in large-scale applications, 3+ years in Golang, and a strong foundation in Computer Science. They should be comfortable with Kafka, Redis, and cloud platforms like AWS, GCP. The role offers a competitive benefits package, including a hybrid working model, health check-ups, and an educational budget.

Senior Key Partnerships Manager (Incogni)

Company: Surfshark

Location: Other US Location

Posted Jan 28, 2025

Incogni Marketing is seeking a seasoned affiliate marketing professional with 5+ years of experience. The ideal candidate will manage and grow relationships with existing strategic partners, build new partnerships, negotiate deals, and analyze performance data. The role offers growth opportunities, health and wellness benefits, flexible working conditions, and a competitive salary. Incogni Marketing fosters a collaborative environment that values creativity, open communication, and a shared passion for excellence.

Tech Support Specialist – Munich Office

Company: Netlight

Location: Other US Location

Posted Jan 28, 2025

Netlight, a modern Teal organization with over 2000 professionals, is expanding across Europe with 10 active international offices. They are seeking a Tech Support Specialist for their Munich office. The ideal candidate should be social, have junior to intermediate IT experience, be fluent in German and English, a team player, humble, open-minded, flexible, and proactive. The role involves managing support tickets, providing IT troubleshooting, offering onsite technical support, participating in projects to optimize internal processes, and assisting with tech-related aspects of office moves. Netlight offers a dynamic team environment, opportunities for innovative projects, access to mentors, and competitive benefits.

People Services Coordinator

Company: Biogen

Location: Other US Location

Posted Jan 28, 2025

The Senior People Services Coordinator role at Biogen Poland involves providing HR operational support to employees and HR Partners, resolving problems, and managing cases. The role requires interpreting complex HR information, maintaining SOPs, and achieving set KPIs. The ideal candidate should have a Bachelor's degree in HR, at least 1 year of experience, and strong problem-solving skills. Experience with Workday and a track record of process improvement are preferred. Biogen Poland is a diverse, inclusive workplace committed to changing the lives of patients with rare diseases.

Go-to-Market @Hexa

Company: Hexa

Location: Other US Location

Posted Jan 28, 2025

Hexa, a startup studio founded in 2011, is seeking a GoToMarket expert to drive growth for new projects. The role involves market research, lead generation, customer engagement, and content creation. Hexa provides entrepreneurs with startup ideas, teams, methodologies, branding, capital, and a community. The ideal candidate has GTM experience, creativity, and sales enablement skills. Hexa offers equity in startups, a flexible remote policy, and benefits like Swile green transportation and meal vouchers, Alan health insurance, and a commitment to diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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