Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Special Projects Coordinator (Mat Leave)

Company: BIS Safety Software

Location: Other US Location

Posted Jan 28, 2025

BIS Safety Software is hiring a Special Projects Coordinator for a maternity leave cover in their Sherwood Park office. The role involves facility management, vendor and contractor coordination, logistics management, project coordination, employee engagement, and reporting. The ideal candidate should have experience in office management, project coordination, or administrative support, be self-starting, positive, and strong with Microsoft Office. BIS offers a comprehensive benefits package, growth opportunities, flexible working hours, on-the-job training, work-life balance, free onsite parking, team recognition points, and a social committee. The company culture is entrepreneurial, collaborative, and purposeful, with a focus on humility and compassion.

Head of User Research (m / f / d)

Company: Omio

Location: Other US Location

Posted Jan 28, 2025

Omio is a global travel platform that enables users to compare and book various modes of transportation across Europe, the US, and Canada. The company aims to create seamless travel experiences with transparent pricing and easy booking. Omio is the largest source of inventory with over 1000 suppliers in 39 countries and serves 900 million users annually. They are seeking a Head of User Research to lead their Consumer Insights team, responsible for setting research standards, mentoring team members, and delivering actionable insights for design and product teams.

Java Fullstack Developer (AC)

Company: Alter Solutions Group

Location: Other US Location

Posted Jan 28, 2025

ALTER SOLUTIONS is seeking a Java Fullstack Developer with 45 years of experience in Java and React for a telecommunication project. The team consists of around 9 people working in Agile methodology. The company offers a remote work model from Poland, a B2B contract, a competitive salary, professional development support, and long-term cooperation. Additional benefits include access to local and international projects, healthcare, psychological support, integration events, and a relocation program.

QC Technical Resources Specialist

Company: Regeneron

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a QC Technical Resources Specialist role within the Material Identification Team. The role involves identifying unknown materials, executing investigation testing, evaluating data, establishing analytical methodology, liaising with contract laboratories, presenting findings, supervising junior members, and participating in improvement initiatives. The ideal candidate enjoys working in a fast-paced environment, has experience in a cGMP environment, and possesses skills in Microsoft Suite, statistical software, and identification-based analyses. Regeneron is an equal opportunity employer offering comprehensive benefits and a diverse, inclusive culture.

Senior Full-Stack Developer

Company: NeoWork

Location: Other US Location

Posted Jan 28, 2025

NeoWork is hiring a Senior FullStack Developer with 5+ years of experience in both frontend and backend technologies. The role involves designing and developing web applications, collaborating with cross-functional teams, and ensuring the application is robust, secure, and high-performing. The ideal candidate should have excellent proficiency in at least one frontend framework, backend development skills, strong database skills, and knowledge of cloud services. The position offers a 100% remote work opportunity with standard business hours, mental health days, potential performance-based incentives, and opportunities for professional growth.

Workday Specialist

Company: Hempel

Location: Other US Location

Posted Jan 28, 2025

Hempel is seeking a Workday professional with 3-5 years of experience in HCM configuration for a mid-senior level role. The position involves operational execution of transactional business processes, driving transformational change, and managing day-to-day operations. The ideal candidate should have a university degree in HR, Business, IT, or a similar field, with a good understanding of HR processes and strong problem-solving skills. Hempel offers opportunities for development in a growing global company, with a commitment to inclusion and equal treatment of all employees.

Employee Experience Specialist

Company: Calo Inc.

Location: Other US Location

Posted Jan 28, 2025

Calo, an app offering personalized meal plans, is seeking an Employee Experience Specialist to enhance the work environment for office and kitchen employees. The role involves managing onboarding, crossboarding, and offboarding processes, handling office management tasks, and developing employee wellness initiatives. The ideal candidate should have a degree in Business Administration, HR, or a related field, with 3+ years of experience in Employee Experience. They should possess excellent communication skills in English and Arabic, and have a customer-centric approach with strong experience in culture development, employee wellness, and event planning.

Fullstack (Java/ Angular)

Company: Alter Solutions Group

Location: Other US Location

Posted Jan 28, 2025

Alter Solutions Portugal, an IT consultancy company, is a part of the Alter Solutions Group, which recently joined the act digital group. They have been certified as a Great Place to Work© and work with over 120 clients in various industries. The company is looking for a candidate with knowledge in web architectures, CRM solutions, Java, SQL, Spring, Angular, Mainframe technologies, Cloud, containerized solutions, continuous integration tools, and technical analysis of systems. The ideal candidate should have a degree in Computer Science and be comfortable with a hybrid regimen.

IT PROJECT MANAGER (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Jan 28, 2025

Ignitis Group, a renewable-focused integrated utility, is seeking an experienced IT project manager to contribute to the creation of a 100% green and secure energy ecosystem. The role involves managing IT projects or complex IT changes within budget, schedule, and scope, ensuring adequate project documentation, resource and risk management, and effective communication with stakeholders. The ideal candidate should have experience and expertise in applying project management techniques and methodologies, be well-organized, and have strong communication and leadership skills. The company offers a package of additional benefits, a hybrid work model, internal career opportunities, and extensive learning programs.

Automation Engineer (IF)

Company: Alter Solutions Group

Location: Other US Location

Posted Jan 28, 2025

The company, ALTER SOLUTIONS, is seeking an experienced Automation Engineer for a long-term project. The role involves working with a team to define automated testing approaches, design and maintain test scripts using Robot Framework with Python, and review code prepared by other QA team members. The ideal candidate should have 4+ years of experience in automation engineering, proficiency in Python and Robot Framework, and knowledge of Selenium, web services test automation, Git, and SQL. The company offers professional development support, a competitive salary, and benefits such as healthcare, psychological support, and integration events. The work model is hybrid, with two in-office visits per month in Warsaw.

Cost Analyst, Technology

Company: Delivery Hero

Location: Other US Location

Posted Jan 28, 2025

Delivery Hero, a global tech platform headquartered in Berlin, is seeking a Cost Analyst Technology to join their Tech Controlling team. The role involves managing global expenses, supporting tech product and finance teams, and creating financial transparency for globally used tools and services. The ideal candidate should have expertise in data and financial analysis, strong communication skills, and a proven track record in cost analysis. The company offers a dynamic work environment, hybrid working model, comprehensive benefits, and a commitment to diversity and inclusion.

Quality Control Team Leader

Company: QIMA

Location: Other US Location

Posted Jan 28, 2025

QIMA is a global company dedicated to helping businesses secure their supply chains with quality inspections, supplier audits, certifications, and lab testing. They are currently seeking a manager for their team of quality inspectors in Newcastle, South Africa. The role involves supervising a team, providing technical support, conducting performance evaluations, and maintaining relationships with suppliers and factories. The ideal candidate should have a Masters degree in engineering, practical experience in QC inspections, a technology-driven mindset, and strong English skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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