Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Marketing Manager

Company: Tomra

Location: Other US Location

Posted Jan 28, 2025

TOMRA, a Norwegian company founded in 1972, specializes in reverse vending machines for collecting used beverage containers. They offer solutions for the circular economy, employing 5000 people globally and listed on the Oslo Stock Exchange. TOMRA Collection is a leading innovator in the circular economy, responsible for approximately 85000 installations across 60 markets. The company values innovation, passion, and responsibility. They are seeking a Marketing Manager to develop and execute innovative marketing strategies for their product portfolio, based at their HQ in Asker, Norway. The role involves creating globally relevant product marketing campaigns, renewing existing products, and supporting new product launches. The ideal candidate should have a higher university degree in Marketing or related fields, 3+ years of product marketing experience, and strong communication skills. TOMRA offers a rewarding position with opportunities for professional development, hybrid working, and an attractive compensation package.

Customer Success Consultant

Company: Cint

Location: Other US Location

Posted Jan 28, 2025

Cint is a global leader in research technology, offering a vast network of over 300 million respondents in 130+ countries. The Customer Success Consultant role involves managing client relationships, onboarding new users, and driving product adoption. The ideal candidate should have customer-facing experience, strong communication skills, and a proven track record in driving client growth. Cint's values emphasize collaboration, innovation, and accountability, with recent acquisitions expanding its global reach.

Principal Decision Scientist- Applied Optimization and Simulation 2025- UK

Company: Aimpoint Digital

Location: Other US Location

Posted Jan 28, 2025

Aimpoint Digital is seeking a Principal Decision Scientist with a MSPhD in a STEM field, proficient in optimization techniques, programming languages, and data science tools. The role involves driving value for clients through data strategy, analytics, decision science, data engineering, and infrastructure. The candidate will work with clients to build value-driving solutions, lead teams, and manage client relationships. Experience in simulation techniques, machine learning, and statistical modeling is required. Familiarity with data visualization platforms and cloud tools is a plus. Full-time remote work within the US and UK is available, with the possibility of working in the Atlanta headquarters.

Analytics Developer - Growth

Company: Wealthsimple

Location: Other US Location

Posted Jan 28, 2025

Wealthsimple, a leading Canadian fintech company, is seeking an Analytics Developer for its Growth Data Science team. The role involves building robust data models, developing reports, maintaining data controls, and applying software engineering best practices. The ideal candidate should have strong technical skills in SQL and Python, experience with dbt and Salesforce Data Cloud, and proficiency in cloud data warehousing. Wealthsimple offers competitive benefits, including a retirement savings matching plan, wellness budgets, and a remote-first work environment.

Lead Decision Scientist - Applied Optimization and Simulation 2025- UK

Company: Aimpoint Digital

Location: Other US Location

Posted Jan 28, 2025

Aimpoint Digital is seeking a Lead Decision Scientist with a MSPhD in a STEM field, proficiency in Python or optimization platforms, and experience in linear programming, mixed integer programming, and simulation techniques. The role involves working with clients to design optimization and simulation solutions, writing code in SQL, Python, and R, leading small teams, and contributing to business development. The ideal candidate should have excellent communication skills, strong analytical abilities, and at least 3 years of practical data science and consulting experience. Familiarity with data visualization platforms and cloud tools is a plus. Full-time remote work within the US and UK is available, with the possibility of working in the Atlanta headquarters.

Brand Manager, Germany

Company: Exact Sciences

Location: Other US Location

Posted Jan 28, 2025

Exact Sciences is seeking a Brand Manager for Germany to develop and implement brand strategies for current and future tests. The role involves working closely with cross-functional teams, including Country Managers, Marketing Manager, National Sales Manager, Medical Manager, Field teams, and Finance teams. The Brand Manager will be responsible for creating and executing brand promotional materials, messages, and claims, as well as managing external stakeholder engagement plans. The ideal candidate should have a Bachelor's Degree, 5+ years of commercial experience within the healthcare sector, preferably in Germany, and experience in brand planning cycles within pharmaceutical or medical device businesses. Strong communication, creativity, marketing planning, and project management skills are required. The position is based in Munich, Germany, and requires 20+ travel.

General QA Engineer

Company: Sana Commerce

Location: Other US Location

Posted Jan 28, 2025

Sana Commerce, an ecommerce platform for manufacturers, distributors, and wholesalers, is seeking an experienced General QA Engineer. The ideal candidate will ensure product quality, grow with the company, and contribute to project success. The role involves planning tasks, developing test cases, and working with large projects. Qualifications include knowledge of bug tracking systems, web-based application testing, understanding of software development lifecycle, web technologies, version control systems, web debugging tools, SQL, and automation tools. English proficiency is intermediate. Sana Commerce values an inclusive environment, personal development, wellbeing, international work, and a friendly, flexible culture.

Quality Assurance Engineer

Company: Exact Sciences

Location: Other US Location

Posted Jan 28, 2025

Exact Sciences is seeking a Quality Assurance Engineer to support various operational teams. The role involves process validation, facility validation, test method validation, risk management, change control, exception management, technology transfer, and product development. The engineer will work within defined protocols and procedures, and may lead or assist in developing and documenting new procedures and processes. The position aims to drive harmonization of the Exact Sciences QMS so that all sites, including critical suppliers, meet the same Quality Standards. Essential duties include representing Quality on projects, communicating with business partners, creating documentation in the EQMS, performing risk assessments, implementing processes for monitoring product and process performance, and conducting internal and supplier audits. The ideal candidate will have a Bachelor's degree in a Science or technical field, 3+ years of experience in a manufacturing operation environment, 1+ years of experience in quality principles and practice, and 1+ years of experience in process validation principles and practice. Preferred qualifications include 3+ years of experience in a biotech manufacturing environment, a Certified Auditor ISO 13485, and experience with electronic product life cycle PLM systems such as Agile.

HR Specialist

Company: Docler Holding

Location: Other US Location

Posted Jan 28, 2025

Byborg is a global IT and streaming solutions company, known for its diverse workforce and leading market position. They offer a dynamic portfolio of brands and are seeking passionate individuals for an HR role. The position involves maintaining payroll communication, coordinating onboarding processes, optimizing HR processes, and managing personnel files. The ideal candidate should have experience in payroll and HR, a degree in labor relations or HR, and proficiency in SAP software.

Senior Software Engineer, Backend

Company: Docler Holding

Location: Other US Location

Posted Jan 28, 2025

Byborg Enterprises, a global leader in IT and streaming solutions, is seeking skilled Backend Engineers with expertise in PHP and system design. The company offers a competitive compensation package, health insurance, and a collaborative work culture. The role involves designing scalable software architecture, writing maintainable code, collaborating with cross-functional teams, and troubleshooting complex technical issues.

Senior Product Owner, Actimize

Company: NICE

Location: Other US Location

Posted Jan 28, 2025

NICE is seeking a Product Owner to build the next generation FinCrime Investigation and Detection system at Actimize. The role involves working with cross-functional teams to identify third-party integrations, manage the data model, prioritize backlog, understand FinCrime trends, and drive the roadmap. The ideal candidate should have a Computer Science degree, 4+ years of Product Management experience, technical expertise in databases, cloud, and APIs, and experience with complex data management offerings and third-party integrations.

Team Lead

Company: Caseware

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Team Lead position at Caseware, where the successful candidate will lead a team of software engineers to develop cutting-edge cloud-based solutions for financial audits. The role involves recruiting and mentoring new talent, managing an agile squad, collaborating with product and UX teams, and providing technical guidance. The ideal candidate should have experience in agile teams, creating scalable applications with NodeJS or Java, and working with AWS services. The tech stack includes MERN, microservices hosted on AWS EKS, and various AWS storage solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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