Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Associate Market Development Specialist

Company: UL Solutions

Location: Other US Location

Posted Jan 28, 2025

The individual is a leader in team projects supporting various business units, managing a team of interns, and onboarding new team members. They generate intelligence reports based on data or market research, and possess advanced knowledge of Microsoft applications and BI tools. Fluent in English and Spanish, they are proactive, organized, and have a strong team spirit. They work for UL Solutions, a global leader in applied safety science, where they help customers innovate, navigate global markets, and grow sustainably.

Engineer - 01

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Manufacturing Services position in the Engineering area, requiring a Bachelor's degree in Engineering and 2 years of relevant experience in the Medical Devices or Pharmaceutical industry. Bilingual Spanish and English are preferred. The role involves providing solutions to technical problems, auditing operational performance, and working with various departments. The company prides itself on its family-oriented approach and focus on employee wellbeing.

Senior Java Software Engineer - BPMN

Company: Fincons Group

Location: Other US Location

Posted Jan 28, 2025

Fincons Group, a multinational IT consulting firm with over 2600 employees worldwide, is seeking a Senior Java Software Engineer for its Lugano office in Switzerland. The ideal candidate should have extensive experience in designing and implementing REST-based APIs and BPMN processes, with a strong background in Java microservices architectures and secure coding practices. The role involves developing and integrating backend solutions, collaborating with Agile teams, and ensuring solutions align with business objectives and regulatory requirements. Proficiency in Italian and English is mandatory, and experience in the financial sector, particularly in Cards & Payment systems, is preferred.

Senior C# / .NET Engineer

Company: Fincons Group

Location: Other US Location

Posted Jan 28, 2025

Fincons Group, a multinational IT consulting firm with over 2600 employees, is seeking experienced Senior Engineers with expertise in NETC and Microservices for their Lugano office. The role involves understanding business requirements, developing high-quality software, collaborating with architects, ensuring quality delivery, and maintaining top-notch performance. The ideal candidate should have a degree in computer science or engineering, at least 5 years of hands-on experience with C#, .NET, and .NET Core, in-depth knowledge of Microservices Architecture, and proficiency in code quality and log monitoring tools. Fluency in Italian and English is mandatory. The company emphasizes cooperation, innovation, and the transformation of knowledge into a strategic resource.

Customer Care Associate - Mandarin Speaker

Company: EcoVadis

Location: Other US Location

Posted Jan 28, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a customer support specialist. The role involves assisting customers via phone, email, and chat, understanding their needs, and providing consultative assistance. The ideal candidate should have a degree in Communications, International Business Management, or a related field, with at least 1 year of experience in customer service. Fluency in Mandarin and English is mandatory. The company offers a range of benefits including flexible working hours, wellness allowance, and opportunities for professional development. EcoVadis is committed to equity and inclusion, welcoming applications from all backgrounds.

SASE Sales Specialist (Italy)

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 28, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Sales Specialist for SASE to drive revenue growth by identifying and pursuing new business opportunities with large accounts. The role involves developing and executing SASE sales strategies, influencing customers, and participating in external events. The ideal candidate should have a proven track record in enterprise sales, experience with SASE solutions, and strong relationship-building skills. The company offers a supportive environment with unmatched systems, tools, and a team committed to success.

Backend Software Engineer

Company: Catawiki

Location: Other US Location

Posted Jan 28, 2025

Catawiki is a unique marketplace for buying and selling special objects, offering over 75,000 unique items weekly. They are on a mission to become the world's most popular destination for special objects. The company values ownership, openness to change, passion for the mission and customers, and is looking for a Software Engineer to join their team. The role involves building and maintaining microservices, collaborating with cross-functional teams, and continuously improving products. The ideal candidate has at least 4+ years of experience in customer-facing products and software development, with a focus on high availability, low latency, and consistency.

Programmatic Coordinator

Company: Klick Health

Location: Other US Location

Posted Jan 28, 2025

Klick Health is a renowned life sciences company, recognized for its exceptional workplace culture. They are seeking a dynamic and detail-oriented Programmatic Media Coordinator for a full-time, permanent position in Toronto, ON, with a hybrid work model. The ideal candidate should have a background in Digital Marketing, Advertising, Media Studies, Communication, or related fields. They must possess excellent proficiency in Excel, Word, and PowerPoint, and have a strong understanding of programmatic platforms like Yahoo Nexxen, GoogleAds. The role involves managing and optimizing programmatic advertising campaigns, analyzing campaign data, and collaborating with cross-functional teams. The candidate should be proactive, organized, and capable of working in a fast-paced environment.

Employment Specialist (Intellectual and Developmental Disabilities)

Company: Help At Home

Location: Other US Location

Posted Jan 28, 2025

Help at Home LLC, a leading provider of high-quality care and support solutions, is seeking an Employment Specialist to assist individuals with intellectual and developmental disabilities (IDD) in developing essential occupational skills and exploring job opportunities within the community. The ideal candidate will have strong independent judgment, excellent communication skills, and a genuine commitment to serving individuals with dignity, patience, compassion, and respect. The role involves developing individualized therapeutic and occupational programs, planning and facilitating group and individual activities, providing direct care services, and assessing the effectiveness of occupational programs. The position requires a high school diploma or GED, a minimum of 5 years of experience in the healthcare or home care field, and proficiency in Microsoft Office Suite, particularly Excel.

Senior Java Software Engineer - Microservices

Company: Fincons Group

Location: Other US Location

Posted Jan 28, 2025

Fincons Group, a multinational IT consulting firm with over 2600 employees, is seeking a Senior Java Software Engineer for its Lugano branch in Switzerland. The role involves providing technical leadership, analyzing business requirements, designing technical solutions, and ensuring software implementation. The ideal candidate should have a degree in computer science or engineering, at least 5 years of experience in Java and Microservices architecture, and strong knowledge of messaging frameworks. Fluency in Italian and English is required, and experience with Agile/Scrum methodology is a plus. The company emphasizes cooperation, values every idea, and transforms knowledge into a strategic resource.

Senior Database Administrator

Company: ION Group

Location: Other US Location

Posted Jan 28, 2025

IONs Corporate DBA Group is seeking a dedicated Database Administrator with 6+ years of Oracle Database Administration experience. The role involves managing end-to-end database issues, ensuring standards are maintained across regions and companies, and collaborating with development teams to optimize SQL queries and database designs. The ideal candidate should have strong knowledge of Linux Operating Systems, proficiency in Shell Scripting or Python for automation, and experience in delivering large-scale projects. Additional desirable skills include Oracle Certification to OCP Level, experience with database migration and upgrade projects, and knowledge of high availability and disaster recovery solutions. ION is a rapidly expanding and dynamic group with over 10,000 employees and offices in more than 40 cities around the globe.

Software Engineer - 985

Company: ION Group

Location: Other US Location

Posted Jan 28, 2025

The role involves building innovative products for a diverse customer base, driving product innovation, and mentoring colleagues. Key responsibilities include mobile and Microsoft Office software development, designing and architecting solutions, and providing production support. The ideal candidate should have extensive experience in .NET C development, React, Officejs, and mobile application development. Strong communication, entrepreneurial mindset, and collaboration skills are highly valued. The company is a global leader in financial technology, trusted by over 2000 corporations and 800 banks worldwide.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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