Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Program Manager of Business Operations

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise, a global technology company, is seeking a project or programme manager with 6+ years of experience to lead cross-operational initiatives. The role involves defining top initiatives, securing executive sponsorship, creating governance, driving project execution, and building a team of programme managers. The successful candidate will work closely with operations teams, drive automation process improvements, and have the freedom to make autonomous decisions. Wise values diversity, equity, and inclusion, and offers opportunities for growth, leadership, and exposure to various aspects of the product.

Senior Software Engineer - Recruiter Network (Hybrid Working)

Company: SEEK (seek.com)

Location: Other US Location

Posted Jan 28, 2025

SEEK is a global company with a portfolio of diverse businesses including JobStreet and JobsDB. Their purpose is to help people live more fulfilling and productive working lives and help organizations succeed. They create world-class technology solutions to connect more people to relevant employment, education, small business, and volunteer opportunities. SEEK values a culture of high performance and celebrates the diversity of their employees. The SEEK Recruiter Network (SRN) helps organizations fill their most critical roles by connecting them with specialist recruiters. The Senior Software Engineer role involves improving technical alignment, health, and engineering practices within a team, developing software, and mentoring junior engineers. SEEK offers flexible working, casual dress, and a culture of inclusion and wellbeing.

Senior Backend Engineer - Neon team

Company: Holycode

Location: Other US Location

Posted Jan 28, 2025

Holycode is seeking a Senior Backend Engineer with strong skills and experience to join their neon project team. Neon is a Zurich-based fintech startup aiming to disrupt the Swiss banking industry. The role involves building stable backend services using technologies like Java 17, Spring Boot 3, REST APIs, and Kubernetes. The company values beautiful UX/UI, data-driven decisions, maximum automation, and a collaborative environment. Key qualifications include 5+ years of Java application development experience, strong SQL and REST API knowledge, CICD pipeline experience, and a solid understanding of software design and architecture.

Software Engineer (Open to remote locations across Australia)

Company: OFX

Location: Other US Location

Posted Jan 28, 2025

OFX is a global provider of online international payment and money management services, currently undergoing exciting growth and transformation. The company is evolving into a global payment solutions provider, aiming to streamline financial operations for businesses and reduce costs. The Software Engineer role is responsible for delivering high-quality code in accordance with industry best practices and OFX guidelines. The role involves working closely with the Tech Lead and senior engineers, participating in code reviews, and contributing to the continuous improvement of technical delivery. OFX values a collaborative working environment, agile processes, and offers a range of learning and career development opportunities. The company is committed to fostering a diverse, inclusive, and accessible workplace.

QA Lead

Company: CyberArk

Location: Other US Location

Posted Jan 28, 2025

CyberArk, a global leader in Identity Security, is seeking a QA Lead with at least 5 years of experience in a quality leadership role. The ideal candidate will lead quality activities, facilitate quality actions, define solution-level scenarios, serve as the primary point of contact for quality-related matters, promote a quality mindset, and strive for holistic solutions. The role requires strong technical understanding, excellent communication skills, and the ability to mentor and develop team members.

Senior Software Engineer, Java and Typescript

Company: CyberArk

Location: Other US Location

Posted Jan 28, 2025

CyberArk, a global leader in Identity Security, is seeking a Senior Software Engineer for its Machine Identity Security team. The role involves designing features, developing backend and frontend applications using Java, Golang, Typescript, React, and GraphQL, and working on integrations with third-party systems. The ideal candidate should have 5+ years of software development experience, knowledge of x509 and PKI, and excellent communication skills. The position is based in Sofia, Bulgaria, and requires participation in a paid oncall rotation.

Finance Manager, Risk and Controls

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise, a global technology company, is seeking an experienced Finance professional to join their Finance Risk and Controls team. The role involves designing and implementing a best-practice approach to process mapping for key controls, identifying risks, and advising on enhanced controls. The successful candidate will also support implementing an assurance testing program, collaborate with various teams, and keep track of control remediation findings. The ideal candidate should have a professional finance qualification, project management experience, and a strong understanding of risk and controls in a fast-growing scaleup.

Senior Business Development Manager (UK&I)

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a business development professional to drive partnership growth in the UK and Ireland. The ideal candidate should have experience selling tech products, preferably API solutions, to banks or large enterprises in the UK. They should be comfortable with financial negotiations, customer-focused, and familiar with the European regulatory landscape. Wise values diversity, equity, and inclusion, and encourages applicants who reflect these values.

Advertising Team Leader

Company: Team Centro

Location: Other US Location

Posted Jan 28, 2025

The company is seeking an experienced Advertising Team Leader with a track record in the AdNetwork industry. The ideal candidate should have at least 3 years of experience as an Advertiser Manager, with at least 2 years in a leadership position. They must be familiar with CPM, CPC, and flat deals. The role involves achieving sales targets, monitoring key performance metrics, leading a team of advertisers, collaborating with the publishers team, and staying updated on industry trends. The company offers a competitive salary, comprehensive relocation support, school support, time off, private medical insurance, a sports program, lunch allowance, and a cozy office environment. The team culture is autonomous, creative, and international, with opportunities for educational programs, corporate Greek lessons, teambuilding activities, and corporate parties.

System Integration Engineer_Industrial Automation

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 28, 2025

Delta, a global leader in power supplies and thermal management, seeks a candidate with a degree in Industrial Automation and 5+ years of experience in project execution, solution development, and training. The role involves supporting the System Solution team, managing solution pack libraries, and conducting FAT and SAT. The candidate should have hands-on experience in MAFAPA segments and a proven track record of independent performance.

Customer Success Manager

Company: Darktrace

Location: Other US Location

Posted Jan 28, 2025

Darktrace, a global leader in cyber security AI founded in 2013, is expanding its Enterprise Customer Success team. The successful candidate will manage accounts across the UK and I customer base, driving adoption, outcomes, and renewals. They will work closely with various Darktrace teams and clients, ensuring maximum utility from Darktrace deployments. The role is hybrid, based out of the Paris office, with a minimum of 3 days a week attendance. Fluency in French and English is required. Darktrace offers comprehensive benefits including holidays, insurance, medical coverage, meal vouchers, and an Employee Assistance Program.

Software Engineer (Open to remote locations across Australia)

Company: OFX

Location: Other US Location

Posted Jan 28, 2025

OFX, a global provider of online international payment services, is seeking a Software Engineer. The role involves delivering high-quality code, working in an agile environment, and collaborating with the Tech Lead and Engineering Managers. The ideal candidate should have experience with commercial software development, distributed version control systems, NET Core and Framework, modern JavaScript/TypeScript, unit testing, Agile methodology, Microservices architecture, relational databases, and containers. OFX values diversity, inclusivity, and continuous learning, offering various learning programs and an annual volunteer day. The company promotes an environment of reward and recognition, with employee-led committees organizing events to keep employees engaged.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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