Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Part-Time Student - Advanced Engineering - Fargo, ND

Company: John Deere

Location: Other US Location

Posted Jan 28, 2025

John Deere is hiring a PartTime Student for the Advanced Engineering Program in Fargo, ND. The role involves working on Advanced Engineering projects, documenting results, operating laboratory equipment, and performing technical tasks. The ideal candidate should have knowledge in Materials Chemistry, Physics, and Electrical or Mechanical systems, with a degree or equivalent work experience in Sciences or Engineering. John Deere offers a comprehensive reward package including flexible work arrangements, competitive pay, savings and retirement benefits, healthcare benefits, adoption assistance, employee assistance programs, tuition assistance, fitness subsidies, and more.

Lead Systems Engineer

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

Grab, Southeast Asia's leading superapp, is seeking a lead systems engineer for endpoint and patch management. The role involves managing SaaS systems, automating tasks, collaborating with stakeholders, and leading project planning. The ideal candidate should have extensive experience in Windows, Linux, MacOS, iOS, Android, and ChromeOS endpoint management, as well as MDM providers and OS/application patch management. Strong scripting and automation skills, along with knowledge of security benchmarks and ITIL processes, are required. Grab offers comprehensive benefits and fosters an inclusive work environment.

Specialist II, Service Desk

Company: Wipfli

Location: Other US Location

Posted Jan 28, 2025

Wipfli is a company that values its employees and offers a career-defining opportunity. The Specialist II position provides quality technology support to clients with a focus on customer satisfaction, technical expertise, and timeliness. The role requires a strong customer service background, technical skills, and the ability to work under pressure. Wipfli offers competitive compensation, a variety of benefits, and flexibility for remote work. The company is committed to equal opportunity and providing reasonable accommodations for people with disabilities.

Category Buyer Specialist, GrabMart

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

GrabMart, a rapidly growing startup within Grab, is seeking an Account Management Specialist. The role involves establishing and managing strong business relationships with top merchants to drive growth for GrabMart. Key responsibilities include leading all elements of account management, driving growth in key accounts, and forming deeper relationships with partners through collaboration in other areas. The ideal candidate will have a Bachelor's degree in Business Management or equivalent, 3 years of relevant experience, and experience in managing FMCG clients or ecommerce categories.

Customer Service Representative with Russian

Company: John Deere

Location: Other US Location

Posted Jan 28, 2025

John Deere is seeking a bilingual Customer Service Representative in Poznań, Poland. The role involves providing technical support for Precision Agriculture Technology, managing issues through a ticketing system, and participating in ongoing training. The company offers professional development opportunities, a friendly international working environment, and various benefits.

Senior Talent Development Specialist (Technology)

Company: Wipfli

Location: Other US Location

Posted Jan 28, 2025

Wipfli is a company that values its people and offers a career-defining opportunity for a Talent Development Senior Specialist in Technology. The role involves leading technology-related training solutions, creating and managing training programs, and collaborating with various teams to ensure effective communication and collaboration. The ideal candidate should have a Bachelor's degree in human resources, education, or a related field, and at least 3 years of experience in orchestrating technical training. Proficiency in instructional design tools, strong written and verbal communication skills, and the ability to work with technical teams are required. Wipfli offers competitive compensation, a variety of benefits, and flexibility for many positions to be performed remotely.

Senior Site Reliability Engineer (SRE)

Company: SWORD Health

Location: Other US Location

Posted Jan 28, 2025

Sword Health, a leading pain management platform, is seeking a Site Reliability Engineer (SRE) to maintain the health and uptime of their services. The company, recognized as a Forbes Best Startup Employer, offers a stimulating environment, competitive salary, and flexible work hours. The ideal candidate will have proficiency in programming languages, cloud platforms, Linux/Unix systems, and database management. They should also possess a proactive approach, innovative mindset, and a dedication to continuous improvement.

Senior Technical Designer, Men's Sportswear

Company: Nike, Inc.

Location: Other US Location

Posted Jan 28, 2025

Nike Inc is seeking a Sr Technical Designer for the Mens Sportswear team. The role involves technical design, product development, and collaboration with various departments. The ideal candidate should have a Bachelor's degree in apparel design or related field, at least 5 years of technical design experience, and proficiency in Adobe Illustrator, CAD, Optitex, and 3D software. The role requires strong problem-solving, organization, and communication skills, and the ability to manage multiple projects. The candidate will also need to travel up to 10% of the time, domestically and internationally.

UX Designer - Torreon

Company: John Deere

Location: Other US Location

Posted Jan 28, 2025

John Deere, a leading company in the ag equipment business, is expanding its portfolio to include industries like Turf, Construction, Forestry, and Wind Technologies. They are hiring a UX Designer with 5-7 years of experience in UX/UI design, focusing on user-centric solutions. The role involves designing digital experiences, conducting design thinking sessions, and presenting design visions to stakeholders. The ideal candidate should have proficiency in design and rapid prototyping tools, experience in holistic design thinking, and strong communication skills. A degree in IT, Computer Science, Human Computer Interaction, or related disciplines is preferred.

Supervisor, Supplier Quality

Company: Flowserve Corporation

Location: Other US Location

Posted Jan 28, 2025

The role of a QA Personnel involves managing supplier quality, developing and maintaining quality standards, conducting audits, and driving a culture of accountability and performance. The individual should have welding knowledge, be proficient in data analysis tools, and have experience in a Quality environment, preferably in Pumps or Valves. Familiarity with ISO 9001:2015 QMS, Material standards, API standards, and ISO standards is required. The role involves working with key suppliers to develop a lean culture, driving NCR management, and preparing Inspection Test Plans. The individual should be able to travel domestically and internationally.

Dealer Solutions Specialist

Company: John Deere

Location: Other US Location

Posted Jan 28, 2025

John Deere is seeking a Dealer Solutions Specialist to join their team. The role involves supporting systems initiatives, ensuring seamless integration and functionality of Dealer Solutions products, and working with dealers to deliver detailed product requirements. The ideal candidate should have strong system integration and project management experience, excellent communication skills, and the ability to manage multiple projects simultaneously. John Deere values diversity and inclusivity, and offers a range of benefits including competitive remuneration, flexible working arrangements, and professional development opportunities.

Lead Solution Specialist, Finance Systems (EPBCS)

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

Grab, Southeast Asia's leading superapp, is seeking a skilled Oracle EPM professional for an onsite role in Bangalore. The ideal candidate will have 6+ years of experience configuring Oracle EPM modules, proficiency in EPBCS modules, and expertise in writing business rules and calc scripts. The role involves collaborating to implement and support Oracle EPM products, enhancing existing applications, and ensuring accurate data validation. Grab offers a comprehensive benefits package and is committed to building an inclusive and equitable workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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