Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Experienced Entrepreneurial Product Management Lead (m/f/x) - Office of Technology and Product

Company: Dynatrace

Location: Other US Location

Posted Jan 28, 2025

Dynatrace is seeking an experienced Product Management leader with a growth mindset and entrepreneurial spirit. The role involves driving strategic product initiatives, collaborating with CTO, Product, and Engineering leadership, and maintaining product roadmaps aligned with business strategy. The successful candidate will have 10+ years of Product Management experience, a strong understanding of technical topics, and excellent communication skills. Dynatrace offers a competitive compensation package, career development opportunities, and a globally diverse work environment.

Advisory Solution Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves guiding revenue for products, leading discovery workshops, providing product demonstrations, and answering technical questions. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, and territory management skills. The company values inclusivity and offers an accessible and inclusive experience for all candidates.

Technical Support Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

Cloudflare is seeking a Technical Support Engineer to join their team. The role involves working with customers on technical support issues and collaborating with the Technical Operations team. The ideal candidate should be comfortable communicating in writing, be a motivated self-starter, and have a solid grasp of problem-solving with command line tools. Bonus points for experience with Cloudflare, web servers, and scripting languages.

Software Engineer Test and Verification

Company: Boeing

Location: Other US Location

Posted Jan 28, 2025

Boeing's Tapestry Solutions is seeking a Software Engineer for Test and Verification in Hazelwood, MO. The role involves designing, developing, and completing test and verification of software products for the Tomahawk Land-Attack Missile program. The successful candidate will set up test environments, execute test cases, identify defects, and provide feedback on software design and functionality. The position requires an active US Secret Security Clearance, US Citizenship, and 5+ years of related work experience. Boeing offers a competitive total rewards package, including health insurance, retirement savings plans, and opportunities for career growth.

Drafting Engineer - Electrical and Civil

Company: Fluence

Location: Other US Location

Posted Jan 28, 2025

The job description is for a Drafting and Design Engineer with extensive experience in creating detailed electrical and civil drawings. The role involves working closely with engineers to develop wiring details and construction plans. Key responsibilities include creating accurate technical plans for electrical systems, designing site layouts, preparing wiring diagrams, and ensuring all relevant information is included in easy-to-read formats. The ideal candidate should have an Electrical or Civil Bachelor's Degree, proficiency in AutoCAD, and knowledge of IEC61936 and AS2067 standards.

Network Security Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

The Cloudflare Customer Support Team offers comprehensive assistance to users, from individual bloggers to large enterprises. Network Security Engineers, a part of this team, provide premium-level support for Cloudflare's security products and features. They monitor and react to alerts, work with engineering and operations teams to mitigate attacks, and communicate with customers via various channels. Key skills required include modern internet protocols, advanced understanding of iptables, knowledge of Cloudflare Security Products and Features, technical support experience, great communication skills, computer networking fundamentals, sysadmin skills, programming skills, security skills, data analysis, and PCAP analysis.

Enterprise Account Executive, Public Sector

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8100 customers including 85 of the Fortune 500. The company aims to make the world work better for everyone by connecting people, systems, and processes. The job role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate should have extensive sales experience, ability to establish trusted relationships, and experience selling into the Public Sector.

Chinese Bilingual Customer Service Associate (Mandarin)

Company: Remitly

Location: Other US Location

Posted Jan 28, 2025

Remitly, a leading digital financial services provider for immigrants, is seeking a customer support representative. The role involves working in a hybrid environment, providing exceptional customer service, and multitasking between various communication channels. The ideal candidate should have excellent communication skills in Chinese and English, experience in customer support, and proficiency in MS Office products. Remitly offers competitive benefits including rice and transportation allowances, paid vacation, and health insurance. The company is committed to nondiscrimination and creating an inclusive environment.

Senior Field Marketing Manager, Partner Marketing (Asia)

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly organized and self-directed Partner Marketing Professional. The ideal candidate will collaborate with key partner leaders, develop joint marketing plans, and manage relationships with strategic partners. The role involves creating and executing joint marketing programs, aligning with revenue targets, and tracking performance. The candidate should have at least 10 years of marketing experience, strong digital marketing knowledge, excellent communication skills, strategic thinking, project management expertise, and storytelling abilities. An undergraduate degree in marketing, business, or equivalent is required.

Drafting Engineer

Company: Fluence

Location: Other US Location

Posted Jan 28, 2025

The job description is for a Drafting and Design Engineer with extensive experience in creating detailed electrical and civil drawings. The role involves working closely with engineers to develop wiring details and construction plans. Key responsibilities include creating accurate technical plans for electrical systems, designing site layouts, preparing wiring diagrams, and ensuring all relevant information is included in easy-to-read formats. The ideal candidate should have an Electrical or Civil Bachelor's Degree, proficiency in AutoCAD, and knowledge of IEC61936 and AS2067 standards.

Sr Inspire Value Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a business consulting specialist with 5+ years of experience. The role involves strategic customer engagements, solution-oriented analysis, impact-driven deliverables, enhancing advisory services with technology, value realization with data and AI, and thought leadership. The ideal candidate should have industry expertise, a consulting and analytical mindset, interest in technology, effective communication skills, and a collaborative and growth-oriented attitude. ServiceNow is an equal opportunity employer that values inclusivity and diversity.

Technical Business Development Representative- Sydney

Company: Rackspace Technology

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Technical Business Development Representative at Rackspace Technology. Key responsibilities include lead generation and outreach, qualifying opportunities, staying informed about cloud technologies, and pipeline management. The role requires a basic understanding of public cloud platforms, strong communication skills, and the ability to build relationships with customers. Preferred skills include prior experience in sales or technical roles related to cloud computing, familiarity with CRM tools, and certifications in AWS, Azure, or GCP. A Bachelor's degree in computer science, IT, business, or a related field is required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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