Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

The Division Resurgence]– Lead System Designer (W/M/NB)

Company: Ubisoft

Location: Other US Location

Posted Jan 27, 2025

Ubisoft, a global gaming company with over 19,000 employees, is seeking a system designer to lead the design, implementation, and balancing of game loop systems and gameplay systems. The role involves collaborating with various teams, creating design documentation, and mentoring the system design team. The ideal candidate should have extensive experience in game design, particularly in RPG and F2P games, and a strong understanding of the game development cycle. Fluency in English and a solid knowledge of The Division IP are required. Ubisoft offers competitive benefits, including profit sharing, paid time off, and a hybrid work arrangement.

Lead System Designer - AAA / RPG Strategy (W/M/NB)

Company: Ubisoft

Location: Other US Location

Posted Jan 27, 2025

Ubisoft, a global gaming company with over 19,000 employees, is seeking a system designer to lead the design, implementation, and balancing of game loop systems and gameplay systems. The role involves collaborating with the Creative Director, guiding a team, and working closely with other departments. The ideal candidate should have in-depth knowledge of the game industry, particularly top RPGs in the F2P and GaaS genre, and experience in leading system design in a leadership role. Ubisoft offers a range of benefits including profit sharing, paid time off, healthcare, and a hybrid work arrangement.

Senior Category Manager - Professional Services

Company: Visa Inc,

Location: Other US Location

Posted Jan 27, 2025

Visa is seeking a highly motivated and experienced Procurement professional to join their European Sourcing team. The role involves leading European Sourcing activities, collaborating globally, and contributing to Visa's success. Key responsibilities include strategic planning, stakeholder collaboration, supplier management, and risk management. The ideal candidate should have experience as a Head of Category leader in multinational organizations, strong interpersonal and communication skills, and financial and analytical skills. Visa offers a dynamic environment with opportunities for personal development and new learnings.

Principal R&D Scientist on Bots & Behaviors (H/F/NB)

Company: Ubisoft

Location: Other US Location

Posted Jan 27, 2025

Ubisoft Bordeaux, a studio of 400 talents from 20 different nationalities, is seeking a Principal RampD Scientist to lead strategic research projects on bots and behaviors. The role involves exploring innovative methods to accelerate production workflows, collaborating with internal and external teams, and influencing other departments' roadmaps. The ideal candidate should have a PhD in a relevant scientific domain, 10+ years of experience, and expertise in deep learning, reinforcement learning, and optimization. They should also have a strong academic background, supervision experience, and the ability to transform research into operational success.

Support Manager

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

FreeBalance is seeking a Project ManagerSupport Manager with experience in ERP and government projects. The role involves managing the implementation of FreeBalance's Accountability SuiteTM, maintaining relationships with government representatives, and ensuring project success. The ideal candidate will have a university degree, minimum of five years in financial management system implementation, and 10 years in IT. Additional qualifications include strong presentation skills, excellent communication abilities, and a masters degree or professional designation in relevant fields. FreeBalance is an inclusive employer committed to diversity.

Associate Infrastructure Engineer

Company: Lightcast

Location: Other US Location

Posted Jan 27, 2025

Lightcast is seeking a motivated Associate Infrastructure Engineer for an entry-level position. The role involves hands-on training, system support, maintenance, and optimization. Key responsibilities include participating in training sessions, assisting in system monitoring, contributing to automation, and supporting documentation. Required skills include a degree in Computer Science, understanding of IT infrastructure, familiarity with scripting languages, and strong problem-solving skills. Lightcast offers comprehensive training, real-world exposure, competitive compensation, and a diverse work environment.

Professional Services Consultant

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Professional Services Consultant role at FreeBalance, responsible for implementing Accountability Suite Software. The role involves managing customer expectations, conducting business requirements reviews, configuring and demonstrating the software, developing training materials, and transferring knowledge to clients. The ideal candidate should have a university degree in Accounting or a related field, extensive financial management experience, and expertise in public financial administration. Fluency in English is required, and the candidate should be based in Kenya with willingness to travel to Seychelles for project work.

Assistant Tax Manager

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise, a global technology company, is seeking an Assistant Tax Manager for its expanding operations in Budapest. The role involves preparing corporate tax computations, leading on withholding tax returns, assisting with IFRS yearend tax reporting, and supporting the EMEA Regional Lead on adhoc projects. The ideal candidate should have practical experience in Tax or Accounting, proficiency in Excel, and a solid understanding of core accounting principles. The company offers a competitive salary and a diverse, inclusive work environment.

Account Executive

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise is a global technology company specializing in international money transfers and financial services. They are seeking a dynamic Account Executive to drive growth, cultivate relationships, and provide exceptional customer support. The role involves pipeline management, client onboarding, technical knowledge, soft skills, account management, stakeholder management, and cross-team collaboration. The ideal candidate should be fluent in English, have strong soft skills, excellent problem-solving skills, attention to detail, and previous experience in customer success, sales, or account management roles. Wise values diversity, equity, and inclusion, and encourages applicants to visit WiseJobs for more information.

Certification Specialist- Lansing, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 27, 2025

KMG Prestige, a top 100 workplace for five years, is seeking a Certification Specialist for their Support Center team in Lansing, MI. The ideal candidate should be detail-oriented, enjoy challenges, and thrive in a deadline-driven environment. The role involves agency reporting, processing move-ins and recertifications, and monitoring resident accounts. The company offers a comprehensive benefits package and values diversity and inclusion. Proficiency in Microsoft Office, HUD and LIHTC program regulations, and experience with Onsite Property Management software are required.

Group FC Incidents and Issue Mgmt Lead

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise, a company that processes over £9 billion in cross-border transactions every month, is seeking a Group FC Incidents and Issue Mgmt Lead. The role involves overseeing global strategy for managing financial crime-related incidents and issues, providing domain expertise to the 1st Line of Defense, and ensuring proper root cause identification, remediation, and tracking of all matters. The successful candidate will also be responsible for governance, reporting, and management information, as well as supporting the global FinCrime team and collaborating across teams.

Support Specialist

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Support Specialist role that involves providing quality and timely services to customers during and after product implementation. The role offers opportunities to learn new technologies, collaborate on functional training, and provide feedback for future product requirements. The ideal candidate should have a university degree in a relevant field, experience in customer support, knowledge of government budgets and workflows, and proficiency in Windows Operating Systems and MS Office Suite. Fluency in English is required, with other languages being an asset. The company is inclusive and encourages applications from all qualified candidates.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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