Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

APJ Marketing Head

Company: Arista Channels

Location: Other US Location

Posted Jan 27, 2025

Arista Networks, a leading company in data-driven client-to-cloud networking, is seeking a dynamic marketing leader for the Asia Pacific Japan region. The ideal candidate will develop and implement a regional marketing strategy, drive demand generation, increase brand visibility, manage digital marketing efforts, collaborate with channel and partner teams, oversee event marketing, and lead a regional marketing team. The role requires 10+ years of marketing experience in a B2B technology environment, expertise in at least two of the following areas: digital marketing, product marketing, brand strategy, demand generation, event marketing, and channel marketing, and a proven track record of working across multiple time zones and cultures in the Asia Pacific Japan region.

Field Account Representative

Company: Grainger

Location: Other US Location

Posted Jan 27, 2025

Grainger, a leading industrial distributor, is seeking a passionate sales professional for a hybrid role in Paducah. The position involves creating a territory plan, maintaining customer contact, and growing revenue. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. Requirements include a high school diploma or equivalent, sales experience, and a valid driver's license.

Partner Quality Lead - Network Operations

Company: Remitly

Location: Other US Location

Posted Jan 27, 2025

Remitly is seeking a Partner Quality Lead for Network Operations. The role involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in the customer experience. The ideal candidate will have exceptional communication skills, strong attention to detail, proficiency in data analysis, and the ability to thrive in dynamic environments. Remitly is an equal opportunity employer committed to creating an inclusive environment.

Payroll Operations Support

Company: Sika

Location: Other US Location

Posted Jan 27, 2025

The job description outlines the responsibilities of a payroll and personnel administrator at Sika, a specialty chemicals company. Key duties include maintaining payroll and personnel systems, controlling time records, verifying leave records, preparing payroll data, ensuring confidentiality of records, managing welfare systems, handling employee records, fostering good relationships among departments, preparing monthly government forms, and following ISO standards.

Commercial Reporting Analyst

Company: Ogury

Location: Other US Location

Posted Jan 27, 2025

Ogury, a global adtech company founded in 2014, is seeking a Commercial Reporting Analyst to join their Sales Effectiveness Team in Barcelona. The role involves designing and implementing standardized reports, optimizing SQL queries, creating dashboards, and ensuring data accuracy. The ideal candidate should have experience in Business Analytics, proficiency in SQL, and knowledge of BI tools like Omni Looker or Tableau. Ogury offers competitive benefits, a diverse work environment, and a focus on employee wellbeing.

Sales Representative

Company: Mable

Location: Other US Location

Posted Jan 27, 2025

Mable is a thriving healthtech platform connecting Australians with disability and aged care support to independent workers. The company, recognized in AFR's Fast 100 list and Deloitte's Tech Fast 50, is seeking a Sales Representative to welcome new customers and maximize their engagement with services. The role involves converting leads, providing clear information, addressing questions, offering guidance, cross-selling, and documenting interactions. The company values switched-on, bold, one, and impactful qualities, offering career development, flexible work, parental leave, and a rewarding recognition program. Mable is an equal opportunity employer, encouraging applications from diverse backgrounds, including those with lived experience of disability or aged care.

Organisational Development Advisor

Company: Capricorn Society

Location: Other US Location

Posted Jan 27, 2025

Capricorn is a member-owned organization with over 30,000 automotive and allied repair members across Australia and New Zealand. Established in 1974, they provide solutions such as a flagship Trade Account, instant credit with over 2000 preferred suppliers, simplified monthly expenses, and a rewards program. They also offer exclusive products like equipment finance, insurance, and an award-winning travel agency. Capricorn values its community and team, offering work flexibility, development opportunities, paid parental leave, social events, and a desirable work environment. They are seeking an exceptional OD Specialist to drive organizational change, design leadership development programs, lead cultural transformation strategies, deliver evidence-based training, and implement innovative technology solutions.

Account Manager - TikTok Shop

Company: Aleph Group, Inc

Location: Other US Location

Posted Jan 27, 2025

MediaDonuts, a leading advertising media commerce and adtech solutions company with offices in 11 APAC countries, is seeking an experienced Account Manager for TikTok Shop. The role involves executing, monitoring, and optimizing TikTok Shop Ad campaigns, analyzing performance data, and providing guidance to advertisers and internal teams. The ideal candidate should have 4+ years of experience in digital marketing, a proven track record of translating marketing objectives into results, and excellent communication skills.

Account Sales Manager

Company: Grainger

Location: Other US Location

Posted Jan 27, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking passionate individuals to join their team. The role of an Account Manager involves producing positive sales growth, understanding customer goals, and demonstrating market knowledge. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. The ideal candidate should have 3+ years of direct outside sales experience, sales forecasting skills, and the ability to travel frequently. The company is committed to equal employment opportunity and fostering an inclusive environment.

Implementation Consultant

Company: Baxter Planning

Location: Other US Location

Posted Jan 27, 2025

The Implementation Consultant at Baxter Planning is responsible for supporting project implementation tasks, including requirement data validation, system configuration, and functional testing. They work directly with clients, managing multiple projects simultaneously across different time zones. The role requires strong analytical, communication, and organizational skills. The consultant must also have experience in SaaS deployment, supply chain knowledge, and quantitative problem-solving. A Bachelor's degree in a relevant field is preferred, along with experience in the aftermarket services, logistics, or supply chain industry. The position offers a proactive and supportive work environment with excellent work-life balance.

Lead Identity Engineer - IGA & Java

Company: Simeio

Location: Other US Location

Posted Jan 27, 2025

Simeio, a global identity and access management service provider, is seeking an IGA Consultant with Java experience. The role involves leading IGA solution implementation, Java development, client interaction, security compliance, project leadership, and mentoring junior consultants. The ideal candidate should have at least 7 years of hands-on experience in IGA consulting, strong Java development skills, and deep understanding of identity and access management concepts. Simeio, founded in 2007 and backed by private equity company ZMC, is recognized as a top IAM provider and offers services to numerous Fortune 1000 companies across various industries.

Senior Backend Engineer - Java

Company: CleverTap

Location: Other US Location

Posted Jan 27, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Backend Engineer with 4-6 years of experience in backend development. The role involves designing, developing, testing, and deploying large-scale applications using JVM languages or other server-side technologies. The engineer will work closely with product managers, QA engineers, designers, and software engineers, responsible for writing server-side scripts and APIs, optimizing servers, implementing security structures, and generating data storage solutions. The ideal candidate should have strong organizational and time management skills, attention to detail, and the ability to meet deadlines. Familiarity with MongoDB, Redis, Azure, AWS, JavaScript, HTML5, CSS3, Vue, FCM, and APNS services is a plus. Measures of success include writing quality code, following standard practices, and having excellent troubleshooting skills. CleverTap offers a fast-paced, dynamic environment with opportunities for innovation and professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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