Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sr. Software Engineer - PRO

Company: OpenGov

Location: Other US Location

Posted Jan 25, 2025

OpenGov is a mission-driven technology company that provides cloud-based software solutions to enhance efficiency, transparency, and accountability in government agencies. The company is experiencing record-breaking growth with over 1800 governments using their products. OpenGov is recognized as a top workplace and a best startup employer. The Sr Software Engineer role involves developing top-tier SaaS solutions, leading new features and improvements, and collaborating with cross-functional teams. The ideal candidate should have a BA/BS in computer science or related field, 8+ years of experience in developing scalable cloud-native applications, and proficiency in Python, JavaScript, ReactJS, and NodeJS.

Process Engineer I (4084)

Company: Amyris

Location: Other US Location

Posted Jan 25, 2025

The Process Engineer role involves optimizing industrial processes for productivity, efficiency, sustainability, and cost-effectiveness. The role is crucial for ensuring operational excellence, maintaining safety and environmental compliance, and contributing to the organization's profitability. Responsibilities include providing a safe work environment, following company policies, collaborating with staff, analyzing production data, developing best practices, conducting risk assessments, generating process documentation, and supporting the Site Master Plan. Basic qualifications include a Bachelor's degree in Chemical Engineering, 0-3 years of process engineering experience, knowledge of process standards, proficiency in CAD, and familiarity with health and safety regulations. Preferred qualifications include experience with process simulations, proficiency in process engineering software, strong technical acumen, analytical skills, excellent communication skills, and commitment to Amyris Core Values and safety policies. Physical requirements include standing, walking, lifting, and wearing a respirator. Amyris offers a competitive pay range and diverse benefits.

Customer Success Manager

Company: Beyond Cloud Consulting

Location: Other US Location

Posted Jan 25, 2025

Beyond Cloud Consulting, an award-winning Alliance Partner with Oracle NetSuite, specializes in transforming businesses through NetSuite ERP implementation. They establish relationships with clients by managing their cloud strategy and creating customized implementation plans. Since 2019, Beyond Cloud has excelled, earning the Alliance Partner of the Year award twice and numerous Spotlight Winner awards. They are seeking a highly skilled Customer Success Manager to oversee ERP projects, lead cross-functional teams, manage stakeholder expectations, and contribute to continuous improvement initiatives.

Senior Process Development Technician (4085)

Company: Amyris

Location: Other US Location

Posted Jan 25, 2025

Amyris is seeking a Senior Process Development Technician with expertise in various unit operations and process scaleup. The ideal candidate will have a degree in chemistry or chemical engineering, 10+ years of industry experience, and proven experience in technology transfer. The role involves building safety, quality, and cost-efficiency into manufacturing processes, developing new processes, and supporting existing operations. The company offers competitive compensation and a diverse array of inclusive benefits.

Manager, Revenue Operations

Company: Cority

Location: Other US Location

Posted Jan 25, 2025

Cority, a leading EHS software provider, is seeking a Manager of Revenue Operations to scale its operations, drive process alignment, and improve revenue team efficiency. The role involves managing a team of 4, developing advanced analytics and forecasting models, monitoring sales processes, and optimizing revenue technology. The ideal candidate should have a degree in Business, 5+ years of experience in Revenue Operations, and strong skills in sales analytics, forecasting, and pipeline management.

Partner Sales Manager

Company: Apply Digital

Location: Other US Location

Posted Jan 25, 2025

Apply Digital is a global digital transformation partner seeking a Partner Sales Manager to build strong relationships with technology partners, drive bilateral deal flow, and enable partner success. The ideal candidate should have a minimum of 5+ years in partner management or sales, experience in driving net new and upsell/cross-sell revenue, and a passion for continuous learning about modern technology. The role requires building strong relationships in a competitive environment, being a self-starter, and enjoying a test and learn model to improve and grow the partner ecosystem.

People Experience Lead (m/f/x)

Company: FINN

Location: Other US Location

Posted Jan 25, 2025

FINN is seeking a People Experience Lead to shape and drive a world-class people experience, focusing on employee lifecycle, community management, and fostering a supportive workplace environment. The role is based in Munich with in-office presence and offers a competitive salary, equity share, pension plan, growth opportunities, and wellbeing benefits. The ideal candidate will have a degree in psychology, business administration, human resources, or a related field, with 6+ years of experience in people experience, strong empathy, excellent communication skills, and genuine curiosity to learn and grow.

Mainframe Developer (Adabas / Natural)

Company: Arthur Grand Technologies Inc

Location: Other US Location

Posted Jan 25, 2025

Arthur Grand Technologies, a minority-owned staff augmentation and technology consulting firm, is seeking a skilled Mainframe Developer with Adabas Natural experience for a full-time, hybrid position in Lenoir, NC. The ideal candidate should have 5+ years of experience in NaturalADABAS or comparable languages, strong communication skills, and data analytics abilities. The role involves writing application specifications, working with Systems Analyst and Operation staff, maintaining application programs, and providing technical assistance.

Ingénieur Senior, Murex & Gestion Totale des Fonds de Financement, Technologie des Marchés Publics

Company: CPP Investments

Location: Other US Location

Posted Jan 25, 2025

Join Investments RPC, a globally recognized and respected institutional investor managing over 600 billion dollars in assets for the Canada Pension Plan (CPP). As a Senior Software Engineer, you'll design, develop, test, and support valuable technology solutions, collaborating closely with commercial and tech teams. Benefits include a dynamic work environment, rapid role growth, global professional development opportunities, and a flexible, hybrid work culture emphasizing in-person collaboration. The organization values integrity, collaboration, and performance excellence, with a significant social impact. Requirements: University degree or college diploma in a relevant field, over 5 years of relevant experience, proficiency in multiple programming languages, and understanding of software development concepts and Agile methodologies.

*Scout Search Quality Rater - English (Canada)

Company: WeLocalize

Location: Other US Location

Posted Jan 25, 2025

Welocalize is seeking English Canadian speakers for a remote Search Quality Rater position. The role involves improving online search engine experience by providing subjective and objective ratings based on project rules. The position offers flexible hours, competitive pay, and the opportunity to work on exciting projects. Requirements include proficiency in English, understanding of English popular culture, web-savviness, excellent research skills, reliable computer system, and ability to follow instructions.

HR Business Partner, EMEA

Company: Lime

Location: Other US Location

Posted Jan 25, 2025

Lime, a leading global shared electric vehicle company, is seeking an experienced HR Business Partner to support key functions across DACH, Eastern Europe, Middle East, and Italy. The ideal candidate will provide strategic guidance on HR matters, drive talent processes, and foster a positive work environment. The role is full-remote based in Germany with travel requirements. Lime offers competitive benefits, including performance-based bonuses, health and wellness offerings, flexible vacation policies, and professional growth opportunities.

Senior Quality Engineer, Murex & Total Fund Management Financing, Public Markets Technology

Company: CPP Investments

Location: Other US Location

Posted Jan 25, 2025

CPP Investments, a globally admired institutional investor with over $600 billion in assets, offers stimulating work in a fast-paced environment. The Senior Quality Engineer role involves designing, building, and implementing test automation for value-add technology solutions. The ideal candidate should have 5+ years of relevant experience, proficiency in Java and Python, cloud experience (preferably AWS), and strong collaboration skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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