Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

MuleSoft Developer

Company: BorderlessMind

Location: Other US Location

Posted Jan 23, 2025

ISHIR, a digital innovation and enterprise AI services provider, is seeking a MuleSoft Developer to automate data movement between systems, with Salesforce as the hub. The role involves integrating Workday and other platforms, ensuring stability, scalability, and efficiency. The candidate should have MuleSoft Certification, 3+ years of experience, and expertise in REST APIs, DataWeave, and related tools. Postman experience is a plus. The role requires problem-solving skills, creativity, and the ability to work independently and in a team. ISHIR offers advanced training and opportunities to apply knowledge to real business solutions.

Manufacturing Engineering Lead

Company: McCain Foods

Location: Other US Location

Posted Jan 23, 2025

McCain Foods is seeking a skilled IT Engineering Lead with experience in digital manufacturing to oversee the design, development, and deployment of multiple digital initiatives. The ideal candidate will have a strong background in Azure platform API architecture, Operational Technology (OT) systems, and Industrial Internet of Things (IIoT). The role involves leading the planning, development, and implementation of digital initiatives primarily built on the Azure platform, designing and implementing a scalable and secure API architecture, and collaborating closely with cross-functional teams to deliver robust and scalable solutions.

Deployment Lead

Company: McCain Foods

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Cloud Network Deployment Engineer position in New Delhi. The role involves designing, deploying, and managing networking infrastructure within cloud environments, ensuring secure and efficient communication. Key responsibilities include developing project plans, designing and implementing virtual networks, configuring network topology, and implementing security best practices. The ideal candidate should have a Bachelor's degree in computer science or a related field, 10+ years of experience in network infrastructures, and a strong understanding of networking protocols and security principles. They should also have experience with network monitoring tools, project management, and stakeholder communication.

Program Manager B2B Sales Strategy & Operations

Company: Optimum

Location: Other US Location

Posted Jan 23, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals for a Program Manager role in B2B Business Development Strategy and Analytics. The role involves delivering data-driven insights, designing targeted programs, and providing analytics to empower the National Sales team. Responsibilities include creating account plans, designing sales-led campaigns, performing TAM, SAM, and SOM analysis, and leveraging competitor intelligence. The ideal candidate should have a Bachelor's degree in business, finance, marketing, data science, or a related field, with 5+ years of experience in business analysis, data analysis, marketing, market analysis, strategy, or management consulting. Preferred qualifications include an MBA, telecommunications industry experience, and proficiency in CRM platforms, SQL, and cloud data warehousing platforms.

STAFF IS ENGINEER 9657- Linux Systems Administrator- ESXi/Storage

Company: Extreme Networks

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Linux server administrator with extensive experience in VMware, Dell storage, and network technologies. The role involves designing, implementing, and supporting various environments, managing system infrastructure, and providing 24/7 support. The ideal candidate should have a Bachelor's degree in IT, over 8 years of IT experience, and proficiency in scripting languages and container technologies. ITIL certification is desired.

Microsoft Dynamics Solution Architect

Company: PA Consulting

Location: Other US Location

Posted Jan 23, 2025

PA is seeking Dynamics 365 Solution Architects to join their collaborative team, driving complex business transformations through strategic insights. The role involves working directly with clients to define robust technology solutions, leading solution design and architecture for Microsoft Dynamics 365 projects, and supporting clients' senior leaders in shaping their case for change. The ideal candidate will have a handson background in software engineering or Dynamics 365 implementation, with experience leading engineering teams. They should be able to rapidly understand and communicate complex technical ideas to board-level business leaders, and commit to continuous improvement and professional development.

Platform Architect - Hybrid Cloud/Azure/GenAI

Company: Takeda

Location: Other US Location

Posted Jan 23, 2025

Takeda is seeking a Platform Architect with expertise in Hybrid Cloud Azure and Generative AI to join their Innovation Capability Center in Bratislava, Slovakia. The role involves designing and developing Azure-focused cloud solution architectures, leading continuous improvement of Azure cloud capabilities, and providing technical leadership to engineering teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 7+ years of experience in IT disciplines, and 7+ years of experience with hybrid cloud environments, with Azure as the primary public cloud. Relevant Azure certifications and experience in a life sciences environment are desired. Takeda offers a competitive salary, high-end technology training, and a supportive work environment.

Supv Retention Sales (70001702)

Company: Optimum

Location: Other US Location

Posted Jan 23, 2025

The Inbound Retention Sales Supervisor is responsible for overseeing a team of Retention Specialists, ensuring they meet or exceed departmental goals through training, coaching, and motivation. They review reports, develop strategies, and enforce Retention Standards. The role involves monitoring agent performance, providing consistent coaching, and conducting weekly team meetings. Qualifications include 2-3 years of Retention experience, Training/Mentoring experience, and 1 year of Management experience. Strong skills in multitasking, Excel, Word, PowerPoint, and interpersonal communication are required. Bilingual skills and leadership abilities are a plus.

Payroll Accountant

Company: Evolution

Location: Other US Location

Posted Jan 23, 2025

The job description involves accounting for payroll and employment-related benefits, tax calculations, and reporting. It includes reviewing timesheets, wage computation, and detecting payroll discrepancies. The role also involves consulting colleagues, compiling reports, and supporting audits. The qualifications required are professional accounting experience, language proficiency, teamwork skills, and Microsoft Office proficiency. Additional benefits include a competitive salary, health insurance, partner discounts, development opportunities, and a dynamic work environment.

Project Administator

Company: McCain Foods

Location: Other US Location

Posted Jan 23, 2025

McCain Foods is seeking a Project Administrator for their Greenfield site in Germany. The role is temporary, full-time, and initially remote with on-site work starting after a few months. Key responsibilities include supporting communication, scheduling meetings, assisting in budget control, preparing reports, and ensuring quality standards. The ideal candidate should have project administration experience, strong communication skills, proficiency in Microsoft Office Suite and project management software, and understanding of basic accounting principles.

Program Manager B2B Sales Strategy & Operations

Company: Optimum

Location: Other US Location

Posted Jan 23, 2025

Optimum, a leader in connectivity, is seeking a Program Manager for B2B Business Development Strategy & Analytics. This role involves delivering data-driven insights, designing targeted programs, and providing analytics to empower the National Sales team. The ideal candidate should be analytical, collaborative, and passionate about solving complex business challenges. They will work closely with cross-functional teams to align strategic initiatives with sales objectives and use data-driven insights to create actionable plans. The role offers a unique opportunity to transform B2B sales in telecommunications.

Quality Assurance Lead for ICC PDT

Company: Takeda

Location: Other US Location

Posted Jan 23, 2025

Takeda is inviting applications for the role of Quality Assurance Lead for Plasma-Derived Therapies in its Innovation Capability Center (ICC) in Bengaluru, India. The successful candidate will lead a team of QA professionals, ensuring the quality, reliability, and regulatory compliance of software solutions in the plasma therapy domain. The role involves developing and implementing a comprehensive quality assurance strategy, establishing quality standards, and overseeing the creation and maintenance of system documentation. The ideal candidate should have 8+ years of experience in the life sciences industry, proficiency in Software GxP validation processes, and expertise in test automation and performance testing. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and diverse learning platforms.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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