Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Hiring Success Manager EMEA

Company: Remofirst

Location: Other US Location

Posted Jan 23, 2025

Remofirst is a global payroll and compliance provider for remote teams, founded in 2021. They empower employers to hire globally without setting up local entities, and support clients with a world-class experience. The company seeks passionate, relentless individuals for the Hiring Success Manager role, responsible for guiding clients through local employment regulations, ensuring compliance, and maintaining accurate data. The role offers a startup environment, competitive compensation, and a focus on diversity and inclusion.

Staff Data Scientist - BLR

Company: Aarki

Location: Other US Location

Posted Jan 23, 2025

Aarki, an AI-driven mobile advertising company, is seeking a Staff Data Scientist with 7+ years of experience in data science. The role involves designing, developing, and implementing advanced machine learning algorithms for optimizing programmatic advertising. The ideal candidate should have expertise in Python, TensorFlow, PyTorch, Scikit-Learn, XGBoost, Spark, and SQL. They should also have experience deploying machine learning models to production systems and a strong understanding of probability, statistics, numerical optimization, and stochastic methods.

Invoice Data Capture Specialist (Data Entry)

Company: Sharesource

Location: Other US Location

Posted Jan 23, 2025

Sharesource, a social enterprise, is seeking motivated and collaborative individuals for an entry-level accounting position. The role involves handling daily invoicing tasks, analyzing data, and resolving discrepancies. The company offers ongoing coaching, a supportive team environment, and opportunities for professional growth. Fresh graduates are encouraged to apply. The hiring process involves multiple interviews and a reference check.

Sr. Product Manager

Company: AutoTrader.ca

Location: Other US Location

Posted Jan 23, 2025

TRADER Corporation is a leading Canadian provider of online media dealer and lender services, comprising AutoTraderca, AutoSync, and Dealertrack Canada. AutoTraderca, AutoHebdonet in Quebec, offers the largest inventory of new and used cars in Canada, receiving over 25 million monthly visits. AutoSync is the largest and fastest-growing dealer and OEM software provider in Canada, offering a suite of connected automotive software solutions. Dealertrack Canada is the largest automotive financing portal in Canada, handling over 65 million credit applications annually. TRADER Corporation also offers Collateral Management, a national end-to-end managed technology solution for maximizing funds recovered. The job role involves working with customers, partners, and stakeholders to identify integration needs, lead roadmap priorities, and define requirements for product development. The ideal candidate should have 57 years of relevant work experience in software product design and development, a university degree, and strong analytical skills. Benefits include fitness and wellness programs, financial planning, and a competitive salary with an annual bonus structure.

Enterprise Account Manager - DACH

Company: monday.com

Location: Other US Location

Posted Jan 23, 2025

monday.com is seeking an experienced Enterprise Account Manager to join their new regional office in the DACH region. The role involves managing high-value enterprise accounts, driving growth, and consulting strategically to help clients achieve measurable success. The ideal candidate will have fluent German and English, 5+ years of B2B SaaS account management experience, and a proven track record in managing complex client relationships. They should possess strong consultative selling skills, excellent presentation and communication abilities, and a collaborative mindset. The role offers the opportunity to work with a fast-growing, innovative company committed to empowering teams to achieve their best work.

Sr Manager, Business Development

Company: Henry Schein One

Location: Other US Location

Posted Jan 23, 2025

The Sr Manager Business Development role is a senior-level position responsible for driving organizational growth by identifying new business opportunities, building relationships with key stakeholders, and growing revenue through effective sales strategies. This role involves managing multiple teams, shaping long-term strategies, and collaborating with senior leadership to align business goals with the company's vision. The ideal candidate should have 10 or more years of increasing responsibility and complexity in sales and/or business development, with a track record of exceeding sales targets and driving business growth. They should possess strong management and leadership skills, excellent sales process skills, and outstanding verbal and written communication skills.

Senior Platform Engineer

Company: Megaport

Location: Other US Location

Posted Jan 23, 2025

Megaport is a global leader in Network as a Service (NaaS), transforming the way businesses connect to the cloud. They are a publicly traded company on the Australian Stock Exchange with over 300 employees worldwide. The company culture is collaborative, supportive, and fun, with a focus on customer success and industry best practices. The role of a Site Reliability Engineer involves driving initiatives, championing high standards, communicating with teams, and ensuring customer success. The ideal candidate should have 3+ years of infrastructure experience, a focus on automation, and strong skills in AWS, Docker, Kubernetes, and Serverless. Megaport offers competitive compensation, flexible working environments, and a generous study and training program.

Global Customer Success Operations Lead

Company: DocPlanner

Location: Other US Location

Posted Jan 23, 2025

Docplanner Group, a global healthcare platform, is seeking a Project Manager with at least 3 years of experience in Operations, Project Management, or a related business development role. The role involves being a trusted advisor to Customer Success teams, analyzing local processes, overseeing KPIs, managing projects, and leading a small team. The company offers a competitive benefits package, including share options, gym membership, health insurance, flexible remuneration, mental health program, and 23 days of holiday. The company promotes equal opportunities and encourages candidates to request accommodations during the recruitment process.

Mobile Developer

Company: ThoughtExchange

Location: Other US Location

Posted Jan 23, 2025

ThoughtExchange, a platform powered by AI, empowers leaders to gain actionable insights for meaningful change. They are recognized for their inclusive workplace and are among Canada's Top Growing Companies. ThoughtExchange is seeking a full-time Mobile Developer Flutter to lead mobile releases, develop features, and enhance user engagement. The role involves working in a trust-based remote environment, addressing technical debt, and contributing to their ADEI initiatives. The company offers benefits focused on health and wellness, flexibility, ownership, a strong culture, fair compensation, connection, and growth opportunities.

Infrastructure Services - Mgr

Company: Cencora

Location: Other US Location

Posted Jan 23, 2025

Cencora is seeking an IT Operations Manager to oversee the stability and operations of its IT infrastructure. The role involves managing Level 1 and 2 IT Engineers, developing enterprise standards, and ensuring a stable IT environment. The successful candidate will have a Bachelor's Degree in a related field, 5-7 years of IT and business industry experience, and strong team management skills. They should be able to communicate effectively, manage workload, and prioritize tasks. The role offers a great work-life balance with 3 or 4 working days a week and the opportunity to work with a dynamic multidisciplinary team.

Customer Program Manager- Automotive OEM Programs in production/maintenance (Map Making & Software Solutions)

Company: HERE

Location: Other US Location

Posted Jan 23, 2025

The Customer Program Manager for Automotive OEM Programs in production/maintenance Map Making & Software Solutions is responsible for managing customer-facing programs in both production and maintenance phases. The role involves ensuring seamless operation of production programs, managing ongoing maintenance, implementing updates, and ensuring customer needs are met throughout the product lifecycle. Key responsibilities include production program management, maintenance program management, customer relationship management, operational performance and monitoring, issue resolution and continuous improvement, reporting and documentation, and risk and issue management. The ideal candidate should have 5+ years of program or project management experience, preferably in the automotive or software industries, with a strong technical understanding of mapmaking navigation systems and software solutions for automotive applications. HERE Technologies is an equal opportunity employer that values openness, collaboration, and honesty.

Project Manager

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 23, 2025

Edify, a highly-ranked IT company in Costa Rica and Central America, is seeking a Project Manager. The role involves leading a work team, ensuring client and organizational satisfaction, and managing project processes. The ideal candidate should have experience in agile software development methodologies, project management, and communication. Benefits include remote work, health insurance, educational assistance, and career development support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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