Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Staff Engineer, L6 - Payroll

Company: Personio

Location: Other US Location

Posted Jan 23, 2025

Personio, a rapidly growing HR technology company, is seeking a Staff Backend Engineer L6 for its Payroll and Taxes team in Munich or Madrid. The role involves developing high-impact payroll solutions, enhancing regulatory compliance, cross-team collaboration, technical leadership, stakeholder engagement, and optimizing system performance. The ideal candidate should have 7+ years of backend engineering experience, preferably in JVM-based languages like Kotlin, Java, or Scala. Strong understanding of backend architecture, distributed systems, and API design is required. Fluency in German is highly preferred. Personio offers a competitive compensation package, flexible work model, and a supportive team culture.

Senior SAP Developer

Company: Caseware

Location: Other US Location

Posted Jan 23, 2025

Caseware, a leading Fintech company in Canada, is seeking a SAP Developer for its Cluj-Napoca or Bucharest location. The role involves designing and implementing solutions to integrate customer data from SAP into Caseware's cloud and desktop financial audit and accounting platform. The ideal candidate should have extensive experience in SAP development, particularly ABAP, and a strong understanding of SAP's data structures and integration techniques. The SAP Solutions Architect will also be responsible for guiding the architecture and development teams, ensuring the product remains robust, scalable, and aligned with industry standards. Caseware is currently in a growth phase following a strategic investment from Hg Capital in 2020.

Manager, Privacy Program

Company: Wealthsimple

Location: Other US Location

Posted Jan 23, 2025

Wealthsimple, a leading Canadian fintech company, is seeking a Privacy Program Manager to develop and lead its privacy program. The role involves working with cross-functional teams to ensure compliance with Canadian privacy laws, managing privacy projects, and supporting product reviews. The ideal candidate should have 5+ years of experience in privacy, information security, or related fields, a comprehensive understanding of Canadian privacy laws, and strong communication skills. Wealthsimple offers competitive benefits, including a retirement savings matching plan, wellness budget, and remote-first work environment.

Senior Staff Software Engineer - Data Platform

Company: Personio

Location: Other US Location

Posted Jan 23, 2025

Personios, an intelligent HR platform, is seeking a Software Engineer with 10+ years of experience to lead the development of robust and reliable data platforms. The role involves conceptualizing and owning technical solutions, improving developer experience, managing technical debt, and driving innovation. The company offers a competitive reward package, flexible work arrangements, and a supportive culture.

Software Engineer, L5B - Payroll

Company: Personio

Location: Other US Location

Posted Jan 23, 2025

Personio, a rapidly growing HR technology company, is seeking a Lead Backend Engineer for its Payroll Team. The role involves automating payroll onboarding, building tools for improved implementation efficiency, and collaborating across backend and frontend technologies. The ideal candidate should have 5+ years of backend engineering experience, preferably in JVM-based languages like Kotlin, Java, or Scala. They should also have a strong understanding of backend architecture, distributed systems, and API design. Personio offers a competitive compensation package, flexible work model, and a supportive team culture.

Senior Lead, Talent Acquisition - Sales (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 23, 2025

Personio, a leading HR platform, is seeking a Senior Lead Talent Acquisition professional to drive growth in the Revenue and Success functions across Europe. The role involves strategic talent acquisition, team leadership, thought leadership, employer branding, operational excellence, stakeholder management, data-driven decision making, talent intelligence, and diversity and inclusion. The ideal candidate should have at least 5 years of leadership experience in talent acquisition, sales DACH expertise, bilingual proficiency in English and German, strategic vision, hands-on leadership, stakeholder management skills, data savviness, and a passion for fostering an inclusive hiring culture. Personio offers a competitive reward package, flexible work environment, and a commitment to diversity and inclusion.

Junior Accountant

Company: First Financial Federal Credit Union

Location: Other US Location

Posted Jan 23, 2025

First Financial Federal Credit Union, a not-for-profit financial cooperative, is seeking an experienced Accounting Clerk. The role involves daily accounting tasks, general ledger reconciliations, cash management, and support for various functions. The ideal candidate should have a two-year Associates Degree in Accounting or equivalent experience, proficiency in Microsoft Excel and Word, and a strong understanding of accounting principles. The credit union offers a competitive benefits package and a challenging work environment.

Principal Database Engineer

Company: TTEC Digital

Location: Other US Location

Posted Jan 23, 2025

TTEC Digital is a company that values its employees and aims to provide an exceptional customer experience. They are seeking a Principal Database Engineer to work collaboratively with the development team, oversee database implementations, and contribute to the ArchitectureDesign framework. The ideal candidate should have extensive experience with various databases, cloud deployment models, and SQL development. TTEC Digital has been recognized as a Great Place to Work and is committed to diversity and inclusion.

Google CCAI Bot Developer

Company: Miratech

Location: Other US Location

Posted Jan 23, 2025

Miratech, a global IT services and consulting company, is seeking an experienced Google CCAI Bot Developer. The developer will design and develop a bot using Google Cloud Platform technologies, with a focus on integrating the Large Language Model LLM playbook feature in Dialogflow CX. The role involves crafting clean code, developing custom components, collaborating with stakeholders, leveraging NLP and ML techniques, integrating chatbot systems with backend systems, and staying updated with the latest trends in chatbot development. Qualifications include 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework, proficiency in NLP, NLU, ML, and Conversational AI, and experience with Azure Composer Bots. Miratech offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere culture, growth opportunities, global impact, and a welcoming multicultural environment.

Senior Software Developer - AI (AIDA)

Company: Caseware

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Senior Software Developer position at Caseware, focusing on designing, developing, testing, and deploying frontend and backend applications for the Caseware Cloud Platform. The role involves being part of the AI team, developing and maintaining a state-of-the-art AI agent, and working closely with other team members. Key responsibilities include creating prompts for LLM models, taking ownership of complex codebase solutions, staying updated with AI trends, providing technical mentorship, representing the team in technical discussions, and driving operational excellence. The ideal candidate should have a minimum of 6 years of experience in frontend and backend development using TypeScript, Angular, NestJS, and AWS. The tech stack includes Angular 16+, TypeScript, NgXS, RxJS, Python 3, AWS EKS, AWS Bedrock, AWS OpenSearch Serverless, AWS Textract, AWS storage solutions, AWS Lambda, GitHub, Nx Monorepo, IntelliJ IDEA, Atlassian Cloud, Microsoft Teams, and Microsoft Office 365.

Team Assistant Europe (m/f/d)

Company: Flatiron Health

Location: Other US Location

Posted Jan 23, 2025

Flatiron Health, a healthtech company using data to improve cancer care, is seeking a Team Assistant to support their European office in Berlin and London. The role involves administrative tasks, calendar management, document preparation, travel coordination, office management, and event planning. The ideal candidate is a university student proficient in Google Suite, with excellent organizational skills and strong communication abilities. Fluency in English is required, with German being a plus. The position is temporary, expected to last 5-7 months. Flatiron Health values a culture of empowerment and compassion.

Enterprise Voice Engineer

Company: Newberry Group

Location: Other US Location

Posted Jan 23, 2025

Newberry Group is a professional services firm specializing in information security, compliance, governance, project management, and mission-critical consulting for public sector clients nationwide. The company is seeking an Enterprise Voice Engineer to support the GSMOII program within their DISA end-client. The role involves maintaining a large, complex IP voice and video communications infrastructure, managing and troubleshooting voice, video, and data networks, and providing input in the development of technical policies. The ideal candidate should possess DoD 8750 certification at IAT level II, experience with Cisco, Avaya, or Oracle voice platforms, and expertise in SIP internetworking signaling and call flow.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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