Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Junior Data Ingestion Engineer

Company: EDITED

Location: Other US Location

Posted Jan 22, 2025

EDITED is a leading AI-driven retail intelligence platform that empowers successful brands and retailers with real-time decision-making power. The company fosters a dynamic and inclusive culture, valuing diversity, transparency, and excellence. EDITED offers flexible working options to promote work-life balance. The Junior Data Ingestion Engineer role involves maintaining and improving the data ingestion platform, working closely with various teams, and solving detailed problems. The ideal candidate should have a quantitative technical mindset, software development experience, and strong communication skills.

EHS Senior Associate

Company: Pfizer

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Senior Associate position in Pfizer's Environment Health and Safety division. The successful candidate will be part of a dynamic team responsible for identifying hazardous workplace conditions and ensuring compliance with federal and state Occupational Safety and Health standards. The role involves contributing to complex projects, participating in regulatory inspections, developing and implementing EHS plans, and educating others. The ideal candidate should have a high school diploma or equivalent with 6 years of relevant EHS experience, or an associate's or bachelor's degree with less experience. Preferred qualifications include professional safety certifications, ergonomics certifications, pharmaceutical industry experience, and knowledge of environmental health and safety management systems. The job requires physical ability to lift up to 25 pounds, work in a moderate noise environment, and achieve medical clearance for full-face respirators. The annual base salary ranges from $80,300 to $133,900, with a bonus target of 100% of the base salary. Pfizer offers comprehensive benefits and is committed to equal opportunity in employment.

Senior Fullstack Engineer

Company: Frontify

Location: Other US Location

Posted Jan 22, 2025

Frontify is a brand platform that helps teams organize digital assets, collaborate on projects, and create engaging campaigns. They empower marketers and designers at major brands like Uber, Microsoft, Volkswagen, and Telefónica. The company is looking for a Senior Fullstack Engineer to join their Digital Asset Management team. The mission is to redefine the DAM landscape with a user-focused platform that prioritizes ease of use, scalability, and adaptability. The ideal candidate should have experience in fullstack development with React, TypeScript, and PHP, and should be able to design solutions that ensure scalability, security, and maintainability.

Drupal Developer

Company: Insomniac Design

Location: Other US Location

Posted Jan 22, 2025

Insomniac Design, a global digital agency with offices in Washington DC, London, Bucharest, and Chisinau, is seeking a Drupal Developer. The role involves architecting and leading the development of responsive Drupal websites and web applications. The ideal candidate should have 2+ years of experience in Drupal enterprise web applications, Object Oriented Design, and REST API integrations. They should also be familiar with SQL, web security best practices, and coding proficient in PHP, HTML, CSS, and JavaScript. The company values diversity, inclusivity, and equity, and is committed to creating a respectful and dignified workplace.

Senior People Partner - Lead

Company: Endava

Location: Other US Location

Posted Jan 22, 2025

The company is seeking an experienced Senior People Partner to join their dynamic organization in Bucharest, Romania. The role involves shaping the people strategy, driving organizational success through effective talent management, and employee engagement initiatives. The ideal candidate will have a minimum of 6 years of HR experience, including at least 2 years in an HR leadership role in the Eastern European region. They should have a deep understanding of employee relations, HR operations, compensation, benefits, and expertise in developing people plans for multiple countries in the EMEA region. The role also involves leading HR initiatives, developing HR policies, and ensuring compliance with regulations across the EMEA region. The company offers a competitive salary package, career development opportunities, learning opportunities, work-life balance, and a commitment to diversity and inclusion.

Data Analyst Engineer

Company: Western Digital

Location: Other US Location

Posted Jan 22, 2025

Western Digital is seeking an Industrial Engineer with a strong background in data transformation to drive process improvements, optimize production workflows, and enable data-driven decision-making. The role involves collaborating with cross-functional teams to leverage data for increased efficiency, reduced costs, and enhanced operational insights across manufacturing operations. The ideal candidate should have a Bachelor's degree in industrial engineering, data science, operations research, or a related field, with 3+ years of experience in industrial engineering with a focus on data analysis and transformation. Proficiency in data analytics tools such as SQL, Python, and experience with MES systems is required. Strong problem-solving skills with experience in Lean Six Sigma or similar methodologies, and excellent communication skills for collaborating across technical and non-technical teams are also essential.

Senior Presales Consultant

Company: WISE

Location: Other US Location

Posted Jan 22, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a Presales Engineer in EMEA to help win sales opportunities by solving complex problems for partners. The role involves understanding customer requirements, showcasing the Wise Platform value proposition, and earning the trust of key decision-makers. The successful candidate will present Wise's products and vision to executives and technical teams at banks and strategic enterprise partners, drive revenue, and work on sales collateral. The role offers the opportunity to scope and design payments partnerships with the world's biggest banks and enterprises, help define the presales team vision and strategy, and influence roadmaps and feature prioritization.

Principal Engineer, Software Development Engineering (Embedded)

Company: Western Digital

Location: Other US Location

Posted Jan 22, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers, and are a key partner to many large organizations. The company is currently seeking a firmware developer with strong knowledge in C++, object-oriented programming, data structures, algorithms, and multithreaded programming. The ideal candidate will have a bachelor's degree or higher and at least 8 years of experience, or a master's degree or higher and at least 6 years of experience, or a PhD with at least 3 years of experience in a relevant field. The role involves participating in firmware development, becoming a subject matter expert, providing technical leadership, and working in an agile environment.

Knowledge Manager

Company: WISE

Location: Other US Location

Posted Jan 22, 2025

Wise is a global technology company seeking an experienced Knowledge Manager to create and optimize a robust knowledge-sharing ecosystem. The role involves writing, reviewing, and updating product knowledge content, centralizing documentation, and ensuring clarity, consistency, and accessibility. The ideal candidate should have at least 5+ years of experience in knowledge management, strong product knowledge in Fintech, and expertise in documentation management tools. The company offers a competitive salary, RSUs, an annual self-development budget, and a pet-friendly office environment.

Programme Manager

Company: LGC

Location: Other US Location

Posted Jan 22, 2025

The National Institute for Health and Care Research (NIHR) is seeking a Programme Manager to oversee the management of various research funding schemes, including Programme Grants for Applied Research (PGfAR), Programme Development Grants (PDG), Mental Health Research Groups (MHRG), and Blood and Transplant Research Units (BTRUs). The role involves managing the entire research funding process, from call launches to project monitoring, and requires strong collaboration skills. Key responsibilities include proposal evaluation, negotiation of funding agreements, portfolio management, stakeholder liaison, and strategic initiative contributions. The ideal candidate should have a degree in biomedical, health, or social sciences, research experience, excellent communication skills, strong organizational abilities, and analytical problem-solving skills. The position offers a competitive salary, benefits, and the opportunity to work with a leading health research organization.

Python Developer

Company: Endava

Location: Other US Location

Posted Jan 22, 2025

Endava is a technology company that has been driving meaningful change for over two decades. They combine world-class engineering, industry expertise, and a people-centric mindset to create dynamic platforms and intelligent digital experiences. As a Python Developer at Endava, you will be part of a multidisciplinary Scrum team, designing, building, and releasing software products. The role involves designing and implementing technical solutions, collaborating with stakeholders, and defining and shipping new features. The ideal candidate should have 4+ years of experience in software development using Python, proficiency in Django, Flask, or FastAPI, and a strong understanding of different programming paradigms. Endava offers competitive benefits, career development opportunities, learning resources, work-life balance, and a commitment to diversity and inclusion.

Channel Marketing Manager, Consumer Segment, Europe

Company: Western Digital

Location: Other US Location

Posted Jan 22, 2025

Western Digital, a company with over 50 years of experience in data storage, is seeking a Channel Marketing Manager for the Consumer Segment in Europe. The role involves managing and coordinating marketing activities, developing business strategies, managing marketing programs, and executing activities to drive maximum ROI for WDC products. The ideal candidate should have a Bachelor's Degree in Business or Marketing, at least 10 years of business experience, and consumer technology brand experience. They should be proficient in MS Excel, Word, PowerPoint, and Outlook, and have excellent communication and organization skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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