Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Product Manager - EHR (100% remote-friendly within Spain)

Company: DocPlanner

Location: Other US Location

Posted Jan 22, 2025

Docplanner is a company that empowers patients by providing them with access to leave and read reviews about their healthcare visits, while also offering doctors technology to manage bookings easily. They are leaders in 13 countries, trusted by over 90 million patients and 300,000 specialists. Docplanner Tech, a diverse group of almost 400 people, is responsible for building the product for all locations. They are looking for a Senior Product Manager to lead the strategy for their Electronic Health Records (EHR) team. The role involves defining strategy, ensuring data protection, driving growth, collaboration, analysis, backlog management, agile development, cross-functional partnership, and quality assurance. The ideal candidate should have 5+ years of product management experience, sufficient technical knowledge, data analysis skills, high energy, ownership, communication skills, a user-first approach, and the ability to thrive in a fast-paced environment. The company offers a competitive salary, flexible remuneration, share options, true flexibility and work-life balance, remote or hybrid work model, flexible working hours, summer intensive schedule, paid holidays, health benefits, and opportunities for continuous learning.

Senior Talent Acquisition Specialist

Company: Remedy Product Studio

Location: Other US Location

Posted Jan 22, 2025

Remedy Product Studios is a technology company that specializes in working with and investing in startups and brands to build and scale their digital products. They are looking for a Senior Talent Acquisition Specialist with at least 7 years of experience in talent acquisition, 3 years specifically in the tech sector, and a proven track record of developing successful talent acquisition strategies. The role involves strategic talent planning, advanced candidate sourcing, candidate assessment and selection, data-driven recruitment, and stakeholder engagement. The company offers a competitive compensation package, vacation leave, medical insurance, sport compensation, a hybrid working environment, a Macbook, team building events, and semiannual company retreats.

Creative Tech |Tech Lead .NET

Company: Devoteam

Location: Other US Location

Posted Jan 22, 2025

Devoteam is a global leader in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are proud of their culture and diverse environment, and are looking for a NET developer with more than 5 years of experience, knowledge of RESTful API principles, and experience with cloud platforms like Azure, GCP, or AWS. The role involves writing clean code, conducting code reviews, architecting scalable applications, collaborating with stakeholders, and participating in agile ceremonies.

Design System Engineer (Frontend Developer)

Company: Ubiquiti Inc.

Location: Other US Location

Posted Jan 22, 2025

Ubiquiti Inc is seeking a skilled Design System Engineer Frontend Developer in Stockholm, Sweden. The role involves collaborating with a team of developers and designers to create a consistent and reliable UX and UI, ensuring visual consistency across all products. The ideal candidate should have 3+ years of experience in a similar role, strong knowledge of React, TypeScript, Storybook, and CSS, and excellent communication skills. Benefits include an international work environment, competitive compensation, five weeks of holiday, flexible work hours, and access to the latest Ubiquiti products.

Analyst, Feature

Company: Standard Bank Group

Location: Other US Location

Posted Jan 22, 2025

Standard Bank Group is a leading African-focused financial services group, offering a variety of career-enhancing opportunities and the chance to work with talented professionals. They serve clients ranging from individuals to large multinational corporations. The company is passionate about creating growth in Africa and bringing meaningful value to clients and communities. The job description involves clarifying business requirements, documenting user stories, and contributing to the accurate delivery of expectations. The role of Scrum Master within the Feature team may be required. The ideal candidate should have a first degree in Information Technology, with 5-7 years of experience in software design, Agile working practices, and requirements elicitation. They should also possess technical competencies in IT Business Analysis, Feature Analysis, IT Knowledge, Requirements Gathering and Management, Research and Information Gathering, and Stakeholder Management.

IT Manager (Based in Danang or Hanoi)

Company: Verysell Group

Location: Other US Location

Posted Jan 22, 2025

SmartDev, a leading provider of global software solutions established in 2014, is seeking a highly skilled IT Manager. The IT Manager will oversee and manage organization-wide systems and services, ensuring efficient, secure, and seamless operation. Key responsibilities include infrastructure management, application management, IT operations, IT security, and general responsibilities. The ideal candidate should have a minimum of 5 years of experience in IT management, excellent communication skills, and a proven track record in managing IT infrastructure, applications, operations, and security. The company offers a competitive salary, premium health care, 13th salary bonus, and opportunities to work with high-profile multinational companies.

Master Data Management

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries worldwide. The company is part of NEC Corporation, a top 50 innovative company, known for its solutions promoting societal values. The job description is for an MDM Executive role in Mumbai, requiring a postgraduate degree in a relevant field, 2-4 years of experience in MDM, and strong skills in finance processes, SAP, and Microsoft Office. The role involves leading the general accounting process, managing master data, and ensuring data accuracy and completeness.

Senior executive Invoice creation

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Software Solutions India Private Limited, based in Mumbai and Bangalore with over 1300 employees, is a leading provider of end-to-end IT services across various sectors. They have more than 30 years of experience and a reputation for delivering high-quality software products. The company is currently seeking an experienced professional for a role in the Client Finance team, supporting project setup, invoicing, and collections. The ideal candidate should have strong knowledge of OTC project setup, invoicing, and collections, working knowledge of SAP Finance module, and experience in a shared services, customer-facing environment. Key responsibilities include being the primary point of contact for invoice-related queries, coordinating with various teams, and ensuring 100% accuracy in daily tasks.

Software Engineer - Fulfilment Logistics

Company: Moonpig

Location: Other US Location

Posted Jan 22, 2025

Moonpig is seeking a Software Engineer to join their dynamic Logistics team. The role involves delivering high-value improvements, designing and delivering new features, collaborating in a high-performing team, and driving continuous improvement. The ideal candidate should thrive in a collaborative environment, be passionate about problem-solving, and have experience with AWS and C. Moonpig values a community mindset, open-mindedness, and growth. The company is committed to equality, diversity, and inclusivity.

Strategy Associate

Company: Standard Bank Group

Location: Other US Location

Posted Jan 22, 2025

Standard Bank Group is a leading African-focused financial services group, offering a variety of career-enhancing opportunities and the chance to work alongside talented professionals. The company is passionate about creating growth in Africa and bringing meaningful value to clients and communities. The job description involves providing research, analysis, and presentation development to contribute to the generation of business insights and facilitate the co-creation and alignment of organizational strategies. The role requires 24 years of cumulative experience in strategy consulting, investment banking, and research methodologies, with a preference for experience in a financial services environment.

Creative Tech | Senior .NET Developer

Company: Devoteam

Location: Other US Location

Posted Jan 22, 2025

Devoteam is a global leader in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are proud of their culture, diverse environment, and multidisciplinary team of experts spread across 20+ EMEA countries. The job description involves designing and developing robust scalable NET applications, collaborating with cross-functional teams, leading complex software projects, mentoring junior developers, and staying updated with the latest trends in creative technology and NET development. The ideal candidate should have a Bachelor's degree in Computer Science or related field, experience in NET development, knowledge of DevOps practices, familiarity with Cloud platforms, and strong focus on Agile methodologies.

RTR Process Expert

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries and clients, from startups to large corporations. The company is part of NEC Corporation, a Japanese multinational recognized for its innovative solutions promoting society's safety, security, fairness, and equality. The job description seeks a finance professional with 6-8 years of experience in a shared service structure, leading the accounting team for accurate financial reporting and decision support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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