Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Cost Controller

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global engineering, architecture, and consultancy company, is seeking a Senior Cost Controller for its Noida, India office. The role involves serving as a trusted finance partner, focusing on cost management, financial analysis, budgeting, and performance management. The ideal candidate should have a BCom or MBA in Finance, 7+ years of experience in financial planning and analysis, and strong analytical skills. The company values diversity and inclusion, and offers opportunities for professional development and growth.

Cost Controller

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global engineering, architecture, and consultancy company, is seeking a Cost Controller for its Noida, India office. The role involves managing the performance of global support functions, focusing on cost management, financial analysis, budgeting, and business planning. The ideal candidate should have a BCom or MBA in Finance, 7+ years of experience in financial planning and analysis, and strong analytical skills. The company values diversity and inclusion, and offers opportunities for professional development and growth.

Account Executive, Network Growth

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in leveraging their solutions for sustainable business practices. The role involves acquiring new Dutch and English speaking suppliers, providing high-touch service, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have sales experience, excellent customer service skills, and a strong understanding of UK business culture. The company offers a hybrid work environment, flexible hours, and a range of benefits including wellness allowance, professional mental health support, and learning and development opportunities.

L2 Support Engineer

Company: SMS-Magic

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a motivated L2 Technical Support Engineer to join a dynamic customer support team. The role involves providing advanced technical assistance, resolving complex issues, collaborating with development teams, and optimizing customer-facing infrastructure on AWS. Requirements include a degree in Computer Science or related field, 2+ years of experience in technical support, and strong understanding of Python Flask applications, React-based user interfaces, MySQL databases, Apex Aura Framework, LWC, HTML, CSS, JavaScript, and AWS services. Preferred skills include experience with CRM platforms, logging and monitoring tools, and knowledge of CICD pipelines.

Summer Work Experience - July 2025 (Southampton)

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global engineering design and consulting company, is inviting students to apply for its Summer 2025 work experience programme. The one-week experience will introduce participants to various roles and career paths in the industry, including computer analysis, problem-solving, and teamwork. Ramboll is known for its work on impactful projects like the Elizabeth Line station and the Hope Sculpture. The company offers a friendly, supportive, and welcoming workplace with opportunities for career growth. The work experience is unpaid but covers travel and lunch expenses. Applicants should send a CV and covering letter detailing interested departments, reasons for choosing Ramboll, and personal passions. The deadline for applications is 28th February 2025.

Head of Global Payroll Compliance

Company: Wolt

Location: Other US Location

Posted Jan 22, 2025

Wolt, a Helsinki-based technology company, is seeking a Head of Global Payroll Compliance to build and design a strategic vision for their payroll compliance framework. The role involves ensuring accurate and timely payroll operations across 30+ geographies, managing employer reporting and tax obligations, and acting as the primary contact for external regulators. The ideal candidate should have at least 6 years of experience in payroll compliance, proven leadership skills, and excellent communication abilities. Wolt offers a fast-paced, collaborative environment with opportunities for significant impact and growth.

Software Developer - PLSQL / Oracle

Company: Avaloq

Location: Other US Location

Posted Jan 22, 2025

The company is a dynamic team of Software Developers and Business Analysts working in an agile process across multiple development centers. They develop new product features and maintain existing ones, collaborating closely with clients and partners. As a Business Analyst, you'll have ample opportunities for learning and growth, working in an environment that prioritizes formal and on-the-job training. The role involves developing features in PLSQL and Avaloq Script, analyzing customer requirements, and designing new functionalities. Extensive experience in software engineering, PLSQL programming, and Oracle objects is required. Knowledge of banking applications and Agile methodologies is beneficial. Fluency in English is mandatory, and other European languages are a plus.

Head of Global Payroll Compliance

Company: Wolt

Location: Other US Location

Posted Jan 22, 2025

Wolt, a Helsinki-based technology company, is seeking a Head of Global Payroll Compliance to build and design a strategic vision for their payroll compliance framework. The role involves ensuring accurate and timely payroll operations across 30+ geographies, managing employer reporting and tax obligations, and acting as the primary contact for external regulators. The ideal candidate should have at least 6 years of experience in payroll compliance, proven leadership skills, and excellent communication abilities. Wolt offers a competitive salary and the opportunity to work in a fast-growing, supportive team.

LSF Scripting/Linux Admin

Company: Sopra Steria

Location: Other US Location

Posted Jan 22, 2025

Sopra Steria, a major European tech company with 56,000 employees, offers consulting, digital services, and software development. They help clients drive digital transformation and generate €58 billion in revenue annually. The job description seeks a candidate with 36 years of experience in Shell Scripting, LSF IBM Admin, Basic Linux skills, and operations support. Additional skills include CloudAWS and DevOps. The company is committed to inclusivity and respect for all differences.

Principal Electronic Software Engineer (Full Time Onsite)

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 22, 2025

BAE Systems is seeking a Principal Software Engineer with at least four years of experience for a full-time on-site role in New Hampshire. The engineer will design, write, and test high-quality real-time embedded software for fielded electronics platforms. The role involves working across multiple disciplines, collaborating with Systems, Hardware, and Test Engineers, and impacting all phases of the Software Development Lifecycle. BAE Systems offers a flexible work environment, competitive salary range of $109,120 - $185,460, and comprehensive employee benefits. The company is committed to diversity, equity, and inclusion, providing professional development experiences and investing in social impact partnerships.

Drools Developer

Company: Alter Solutions Group

Location: Other US Location

Posted Jan 22, 2025

Alter Solutions Portugal, an IT consultancy company and part of the Alter Solutions Group, is seeking an experienced Senior Drools Developer. The ideal candidate will have a deep understanding of Drools, the Java ecosystem, and business rule management systems. Key responsibilities include rule design and implementation, system integration, performance optimization, collaboration and mentorship, and documentation and maintenance. Qualifications include a degree in Computer Science or a related field, 5+ years of Java development experience, and at least 3+ years focused on Drools. Preferred skills include experience with cloud platforms and familiarity with containerization tools.

Product Development Process Lead

Company: SmartMessage

Location: Other US Location

Posted Jan 22, 2025

The company is a globally expanding software technology firm seeking a highly talented Product Development Process Lead. The role involves managing coordination and communication with product development teams, monitoring the product development lifecycle, and ensuring efficient process management. The ideal candidate should have a bachelor's degree in Computer Science or related field, at least 6 years of experience in software project management, and a deep understanding of software product development lifecycles. Strong skills in project management methodologies, technical documentation, and data analysis are required. The candidate should also possess excellent customer management skills and a proactive mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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