Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Consultant - BF5105

Company: PDI Technologies

Location: Other US Location

Posted Feb 03, 2025

PDI Technologies is a global company that provides cutting-edge technology solutions to convenience retail and petroleum brands. They empower businesses to increase productivity, make informed decisions, and engage with customers through loyalty programs and real-time market intelligence. The company is committed to excellence, collaboration, and driving real impact. Project Managers at PDI Technologies are responsible for managing the implementation of PDI systems and solutions in customer businesses, ensuring timely delivery, and providing excellent customer service. The role requires project management experience, analytical skills, strong communication skills, and the ability to work under pressure. PDI offers a competitive salary, market-competitive benefits, and a quarterly perks program, fostering a culture of diversity, inclusion, and continuous learning.

Product Owner

Company: Totara Learning Solutions

Location: Other US Location

Posted Feb 03, 2025

Totara, a multicultural product company, is seeking an experienced Product Owner to join their team. The ideal candidate will have a deep understanding of software discovery and delivery practices, and a proven track record of delivering high-quality products. They will collaborate closely with technical and design leads, guiding a development team to deliver work that drives results for users and the business. This is a product leadership opportunity with the power to drive meaningful growth for both Totara and its global Technology Partners. Totara offers an inspiring and productive multicultural work environment, attractive salary, professional development opportunities, and flexible working arrangements.

Senior Software Engineer - iOS

Company: Procore Technologies

Location: Other US Location

Posted Feb 03, 2025

Procore Technologies is seeking a Senior Software Engineer with iOS experience to join their mobile software development team. The role involves collaborating with stakeholders to design and build custom solutions on the iOS platform, leveraging technical proficiency to serve as an expert, setting standards for teams, leading architectural design decisions, and mentoring fellow teammates. The ideal candidate will have a Bachelor's Degree in Computer Science or related field, 5+ years of engineering experience, 3+ years of iOS application development experience, and a deep understanding of iOS architectural components. Procore offers a range of benefits and perks, and values diversity and inclusion.

Senior SAP TM Consultant

Company: Scale3C

Location: Other US Location

Posted Feb 03, 2025

A European FTL transportation company is partnering with SAP to implement a comprehensive transportation management solution. They are seeking a Senior SAP Consultant with at least 3 years of SAP experience, strong interpersonal and organizational skills, and deep knowledge in SAP domains. The role involves being a trusted business advisor, understanding business requirements, and delivering solutions according to design. The company offers career opportunities, learning and development programs, health and wellbeing benefits, flexibility, a collaborative culture, and rewards and recognition.

JT938 - ENGINEER

Company: Quality Consulting Group

Location: Other US Location

Posted Feb 03, 2025

Quality Consulting Group, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is seeking a talented, motivated, and enthusiastic individual to join their team. The role involves working with a highly enthusiastic team in a world-class manufacturing industry in Puerto Rico and the USA. Responsibilities include providing characterization of process optimization strategies, applying basic engineering principles to system modifications, and routinely monitoring manufacturing processes for performance indicators. Qualifications include a Bachelor's degree in chemical or mechanical engineering, 2 years of engineering experience, working knowledge of pharmaceutical/biotech processes, and GMP experience. Fluency in English is required, and the role may require working in shifts including weekends and nights.

Insurance Coordinator - Remote/hybrid/in-office

Company: Longbridge Financial

Location: Other US Location

Posted Feb 03, 2025

Longbridge Financial LLC is a top 2 reverse mortgage lender, recognized as an industry changemaker. The company is committed to fairness, transparency, and professionalism. The Insurance Coordinator role involves overseeing insurance product requirements, supporting the processing team, and maintaining spreadsheets. The ideal candidate should have strong organizational skills, be self-managed, proficient in Microsoft Suite, and have excellent customer service skills.

Product Owner II

Company: PDI Technologies

Location: Other US Location

Posted Feb 03, 2025

PDI Technologies is a global company that provides advanced technology solutions to convenience retail and petroleum brands. They aim to enhance productivity, decision-making, and customer engagement through loyalty programs, shopper insights, and real-time market intelligence via mobile applications like GasBuddy. The company values diversity, integrity, and growth. The Product Owner (PO) role involves working closely with customers, engineering Scrum teams, and stakeholders to deliver high-quality, high-value features. Key responsibilities include managing the team backlog, conducting backlog refinement meetings, and collaborating with the team to define sprint goals. The ideal candidate should have 2-5 years of experience in a similar role, strong communication skills, and a deep understanding of Agile processes and principles.

Senior Software Engineer - Android

Company: Procore Technologies

Location: Other US Location

Posted Feb 03, 2025

Procore Technologies is seeking a Senior Software Engineer with Android expertise to join their mobile software development team. The role involves collaborating with stakeholders to design and build custom solutions on the Android platform. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, 5+ years of engineering experience, and 3+ years of experience building native Android applications using Kotlin and Java. They should have a broad and deep understanding of Android's architectural components and the MVVM architecture, and experience with Coroutines and Flows is a plus. The role offers the opportunity to have a significant impact on projects affecting scalability, performance, and new value delivery. Procore provides a full range of benefits and perks, and values a diverse and inclusive environment.

Senior Software Engineer, Backend (Golang)

Company: Grab Holdings

Location: Other US Location

Posted Feb 03, 2025

Grab, Southeast Asia's leading superapp, is seeking a Senior Backend Engineer specializing in Golang to join their dynamic team in Jakarta, Indonesia. The role involves designing, developing, and maintaining high-performance, scalable backend systems. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of backend development experience, and expertise in Golang, RESTful APIs, microservices architecture, and database management. Grab offers a comprehensive benefits package, including medical insurance, flexible work arrangements, and a commitment to building an inclusive and equitable workplace.

GALE Development Program - Strategy

Company: GALE

Location: Other US Location

Posted Feb 03, 2025

GALE is a globally recognized business agency, founded in 2014, specializing in business strategy, media, CRM, brand communications, performance marketing, and technology. The agency has been honored with prestigious awards such as Ad Age Data and Analytics Agency of the Year and Adweek's Breakthrough Media Agency of the Year. GALE offers a comprehensive Development Program for aspiring business and marketing strategy professionals, providing hands-on learning and mentorship. The program focuses on strategy ideation, planning, and deployment, with an emphasis on collaboration across various disciplines. GALE values inclusivity and diversity, fostering a collaborative environment for its employees. The agency is currently hiring across multiple North American locations, with a hybrid work model requiring employees to attend the office three days per week.

Senior Software Engineer, Backend (Java)

Company: Grab Holdings

Location: Other US Location

Posted Feb 03, 2025

Grab, Southeast Asia's leading superapp, is seeking a Senior Backend Engineer with Java expertise to join their engineering team in Jakarta, Indonesia. The role involves designing, developing, and maintaining robust backend systems, collaborating with cross-functional teams, and optimizing application performance. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of backend development experience, strong proficiency in Java and related frameworks, and extensive experience in designing RESTful APIs. Additional qualifications include solid understanding of database systems, proficiency in version control systems, experience with microservices architecture, excellent debugging abilities, and knowledge of cloud platforms and containerization technologies.

Advertising Account Manager

Company: Docler Holding

Location: Other US Location

Posted Feb 03, 2025

TwinRed, a leading digital advertising company with offices in Los Angeles, Budapest, Luxembourg, and Barcelona, is seeking talented and motivated individuals to join their team in Barcelona. The role involves managing long-term relationships with advertisers, optimizing campaigns, providing creative advice, analyzing data, and negotiating deals. The ideal candidate should have excellent English skills, at least 2 years of digital experience, knowledge of media buying models, strong technical understanding, critical thinking, and negotiation abilities. In return, TwinRed offers private health insurance, a company MacBook, quarterly bonuses, a modern office, and flexible working hours.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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