Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Quality Assurance Analyst

Company: UltraViolet Cyber

Location: Other US Location

Posted Jan 21, 2025

The role involves ensuring security measures align with industry standards, testing incident response plans, maintaining records, recommending security tools, collaborating with teams, developing KPIs, coordinating incident simulations, reviewing controls, working with cybersecurity professionals, and staying updated on threats and best practices. Key competencies include self-management, analytical skills, global team collaboration, strong security mindset, problem-solving, communication, adaptability, peer review, and change advocacy.

Microsoft Dynamics 365 Support Analyst

Company: Version 1

Location: Other US Location

Posted Jan 21, 2025

Version 1, a digital-first consultancy, is seeking a Junior Microsoft Dynamics 365 Support Analyst. The role involves solution design, development, and implementation within the Dynamics 365 platform, client interaction, and collaboration with a team of developers and project managers. The successful candidate will gain valuable experience working with mid to enterprise-level organizations and contribute to the growth of Version 1's Microsoft capability. The company offers a comprehensive benefits package, hybrid work schedule, and opportunities for professional growth.

Senior Software Developer in Test

Company: Q2

Location: Other US Location

Posted Jan 21, 2025

Q2 is a company that prides itself on its mission to build strong, diverse communities by strengthening financial institutions. They achieve this by investing in communities where their customers and employees live and work. Q2 is also known for its passion for its people, celebrating them through awards and events, and investing in their growth and development. The company is currently seeking a Performance Engineer with at least 5 years of experience in performance engineering to enhance the scalability, performance, and reliability of their digital banking platform. The role involves leading performance testing strategies, collaborating with engineering teams, and leveraging observability tools to monitor and diagnose system performance.

Senior Microsoft Dynamics 365 Developer

Company: Version 1

Location: Other US Location

Posted Jan 21, 2025

Version 1, a digital-first consultancy, is seeking a Senior Microsoft Dynamics 365 Managed Service Consultant. The role involves solution development, service delivery, client interaction, collaboration, continuous improvement, and business development. The ideal candidate should have 5-7 years of experience, strong technical proficiency, project management skills, and a commitment to quality and continuous improvement. Version 1 offers a comprehensive benefits package, hybrid work schedule, and opportunities for professional growth.

RQ08371 - Data Scientist/Data Engineer - Senior

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 21, 2025

The job posting is for a Data Science Developer position with the Ministry of Transportation. The role involves creating, enhancing, maintaining, and supporting data pipelines, analytics models, and data products. The candidate must have experience with Azure Storage, Azure Data Lake, Azure Databricks Lakehouse, Azure Synapse, Python, Databricks, Azure Data Factory, and Power BI. Knowledge transfer sessions and documentation building are also required. The position is currently hybrid, with 3 days onsite and 2 days remote due to COVID-19.

Senior System Engineering Specialist

Company: Telesat

Location: Other US Location

Posted Jan 21, 2025

Telesat, a leading global satellite operator, is seeking an experienced System Engineering Specialist to join their team. The specialist will collaborate with cross-functional teams to define the Lightspeed system architecture, requirements, and specifications. They will contribute to the design and development of key aspects such as communication resource allocation, network entry mechanisms, and satellite payload power consumption management. The role involves technical leadership, system architecture documentation, and collaboration with external partners. The ideal candidate should have a degree in Electrical or Aerospace Engineering, 14+ years of experience in satellite system design, and strong knowledge of satellite communication protocols and orbital mechanics.

Senior Technical Architect – Data Analytics

Company: TTEC Digital

Location: Other US Location

Posted Jan 21, 2025

The Senior Technical Architect role involves leading a team of Analytics experts, delivering high-quality solutions, and driving innovation. Key responsibilities include managing projects and teams, ensuring quality, participating in solution engineering, and driving training and development. The role requires strong people skills, leadership, and technical expertise in Python, PySpark, SQL, Azure/GCP/AWS, and DevOps. A post-secondary degree in a related field and 16+ years of experience in Data Analytics are required. The company culture emphasizes work-life balance, continuous education, and high-performance incentives.

Principal Database Engineer

Company: TTEC Digital

Location: Other US Location

Posted Jan 21, 2025

TTEC Digital is offering a Principal Database Engineer position, a nationwide telecommuting opportunity. The role involves working with the development team to identify design needs for new or modified application features, overseeing IP database implementations, and participating in product-specific standups. The ideal candidate should have extensive experience with MS SQL, DynamoDB, MongoDB, and PostgreSQL, and be proficient in configuration, installation, cloning, and upgrades of DBMS. Familiarity with Agile methodologies and experience in software development are also required. Advanced skills include monitoring and tuning databases, writing SQL Queries and Stored Procedures, and setting up Disaster Recovery within different Cloud Regions.

EMEA Ecosystem Sales Leader

Company: Qualtrics

Location: Other US Location

Posted Jan 21, 2025

Qualtrics is seeking an EMEA Ecosystem Sales Leader to drive sales execution through high-performing partnerships across EMEA. The role involves managing a team of senior-level partner sellers, executing on key metrics, and building sustainable long-term partnerships with GSIs, Regional SIs, ISVs, and Tech partners. The ideal candidate should have significant experience driving and managing tier1 partner alliances in a SaaS environment, excellent communication skills, and a proven track record of driving revenue and consistent attainment to quota. The role offers opportunities for growth, collaboration, and a positive work environment with diverse perks and benefits.

Senior Oracle Cloud Financials Functional Consultant (CONTRACTOR)

Company: Version 1

Location: Other US Location

Posted Jan 21, 2025

Version 1, a leading Oracle partner, is seeking a Senior Oracle Cloud Financials Functional Consultant for a contract role. The successful candidate will lead and implement Oracle Cloud Financials modules, oversee requirements definition, design, and gap analysis, and drive functional support of technical activities. The role offers opportunities for career progression, mentorship, and a large training budget. Version 1 is a certified Great Place to Work and offers flexible working options, pension, private healthcare, and life assurance.

RQ08533 - Project Manager/Leader - Intermediate

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 21, 2025

The job posting is for a Project Manager Leader position with the Ministry of Solicitor General in North Bay, Toronto, Ontario. The role involves managing large-scale public safety radio infrastructure projects, supporting the Sr Project Manager, and contributing to project plans, meetings, and documentation. The ideal candidate should have at least 5 years of project management experience, strong communication skills, and knowledge of radio and telecommunications systems. The position requires proficiency in project management tools, excellent organizational skills, and the ability to work collaboratively with clients and stakeholders.

Senior Software Engineer - Platforms

Company: dLocal

Location: Other US Location

Posted Jan 21, 2025

dLocal is seeking a Senior Software Engineer to join their engineering team. The ideal candidate will have 5+ years of software development experience using Java SE, knowledge of microservices architecture, and experience with Spring, Maven, and Javanbsp. They will be responsible for contributing in all phases of the development lifecycle, designing and delivering high-volume, low-latency applications, and ensuring designs are in compliance with specifications. The role offers the opportunity to work with a global team, impact millions of people's daily lives, and thrive in a flexible, remote-first culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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