Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Public Relations Specialist

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 21, 2025

Delta, a global leader in switching power supplies and thermal management products, is seeking a Senior Public Relations Specialist. The role involves building connections with media, government, and industry leaders, securing impactful coverage, and positioning Delta as a leader in industries such as industrial automation, building automation, and renewable energy. Responsibilities include media relations, government relations, stakeholder engagement, content creation, and crisis communications. The ideal candidate should have a degree in public relations, communications, journalism, or a related field, with a minimum of 3 years of experience. Fluency in English is required, with German being preferred. Excellent writing, presentation, and verbal communication skills are essential, along with proficiency in Microsoft Office Suite and experience with PR agencies and social media monitoring tools.

Machine Learning Scientist

Company: lastminute.com

Location: Other US Location

Posted Jan 21, 2025

lastminute.com, a European travel tech leader, is seeking a Machine Learning Scientist to join their team of 1700+ professionals. The role involves developing real-time machine learning solutions, creating ranking algorithms using deep learning, and collaborating in a cross-functional team. The ideal candidate should have a PhD in Computer Science, Mathematics, or Physics, or a Masters degree with 3+ years of experience in machine learning. Knowledge of Python, SQL, and popular Python libraries for ML and data analysis is required. Experience with deep learning frameworks like Keras, TensorFlow, or PyTorch is desirable. The company offers a hybrid work model, shorter working week, flexible hours, and opportunities for professional development. They value diversity and inclusion, and the selection process includes HR, manager, and director interviews.

Backend engineer | Senior | Transition To Golang | Saily

Company: Nord Security

Location: Other US Location

Posted Jan 21, 2025

Saily, a new eSIM service for travelers, is gaining recognition from trusted sources like Lonely Planet and PCMag. The company, Nord Security, is expanding and seeking Senior Backend Developers with experience in Golang, Python, PHP, or Ruby. The role involves enhancing the Saily product, developing new features, and collaborating with cross-functional teams. The ideal candidate should have over 4 years of backend development experience, knowledge of system design, and experience with K8s, microservice architecture, SQL, NoSQL, and Kafka. The company offers a competitive salary, access to Nord Security products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, more free time, and flexible working hours.

Financial Accountant

Company: CityFibre

Location: Other US Location

Posted Jan 21, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Financial Accountant for a hybrid role in London. The successful candidate will be a key contributor to the yearend statutory reporting and audit process, providing expert technical accounting guidance. They will manage key areas of the monthly management reporting process and contribute to ad-hoc projects. The role requires a qualified accountant from a reputable large-scale audit firm with a proven track record in coordinating audit project management, managing timelines, and collaborating across departments. CityFibre offers a competitive salary, performance-related bonus, and a comprehensive benefits package, including 25 days annual leave, a day off on your birthday, and supportive family-friendly policies.

Backend engineer | Mid-Senior | Golang | Saily

Company: Nord Security

Location: Other US Location

Posted Jan 21, 2025

Saily, a new eSIM service for travelers, is praised by experts for its cybersecurity and sustainability. The company, Nord Security, is seeking a Go developer with experience in microservice architecture and Kubernetes to build a sophisticated system for the eSim product. The role involves creating personalized features, maintaining code quality, mentoring colleagues, and collaborating with cross-functional teams. The company offers a competitive salary, access to its products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, flexible working time, and more.

System Administrator

Company: LingaTech

Location: Other US Location

Posted Jan 21, 2025

The Systems Administrator position in Staunton, VA is a hybrid role requiring 1 year commitment. The role involves provisioning, installing, configuring, operating, and maintaining computer systems and infrastructure. The ideal candidate should have 5 years of experience in Linux/REDHAT and Windows Server configuration, Active Directory Administration, Virtualization (VMWare), Backup and Recovery, and Help Desk Support. Preferred skills include Cybersecurity experience, SQL, Video Management Systems, and AudioVideo support. The role requires responding to support requests, maintaining system documentation, and collaborating to improve cybersecurity controls.

Senior Network Engineer (DWDM)

Company: CityFibre

Location: Other US Location

Posted Jan 21, 2025

CityFibre is seeking a Senior DWDM Network Engineer to join their team. The role involves developing and delivering the CityFibre DWDM and Optical service portfolio, ensuring solutions are delivered at pace in a standard, scalable, supportable, and secure manner. The ideal candidate will have technical depth and breadth of optical engineering expertise, knowledge of transmission DWDM technologies, and experience with Transmission management platforms. CityFibre offers a competitive salary, performance-related bonus, and a comprehensive benefits package. The company is committed to diversity, inclusion, and belonging, and welcomes applications from all backgrounds.

Senior Azure Cloud Engineer (Dutch speaking)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 21, 2025

Nordcloud, an IBM company, is seeking a Senior Azure Cloud Engineer to join their team in the Netherlands. The role involves taking on technical challenges, delivering innovative results, and advising customers on cloud-based tools and DevOps practices. The ideal candidate should have strong Azure experience, knowledge of CICD pipelines, automation tools like Terraform, and container technologies. Fluent English and Dutch communication skills are required. Nordcloud offers a comprehensive benefits package, flexible working hours, and opportunities for growth and training.

Growth Ops Marketer

Company: Pennylane

Location: Other US Location

Posted Jan 21, 2025

Pennylane, a fast-growing Fintech in France, seeks a Growth Marketer to maintain and improve prospect databases, optimize CRM processes, and build internal automation tools. The company values trust, proactivity, and autonomy, offering a competitive compensation package, company shares, and a flexible remote work environment. Pennylane aims to become the most beloved financial Operating System of French SMEs and soon European ones, helping entrepreneurs manage accounting and finance tasks.

Working Student Logistics - Partner Operations (f/m/x)

Company: Seven Senders

Location: Other US Location

Posted Jan 21, 2025

Seven Senders is a leading platform for cross-border parcel delivery in Europe, supporting e-commerce companies in their growth and internationalization plans. The company connects millions of consumers with their desired products, offering speed and cost efficiency through direct access to Europe's premier local carriers. The Partner Operations team is integral to the company's success, responsible for identifying and forging strong commercial relationships with the best partners in the e-commerce value chain. The team supports daily operations with last-mile carriers, monitors KPIs, and prepares carrier delivery performance analyses. Seven Senders offers flexible and hybrid work, personal growth opportunities, benefits, a mission towards climate neutrality, a vibrant culture, and an inclusive environment.

Senior Azure Cloud Architect (Dutch speaking)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 21, 2025

Nordcloud, an IBM company, is seeking a Senior Azure Cloud Architect for their team in the Netherlands. The role involves driving client projects, advising on infrastructure design, and managing client relationships. Key skills required include advanced experience with Cloud Architecture Design, hands-on knowledge of Azure platform, and experience in leading delivery engagements for enterprise clients. Nordcloud offers a comprehensive benefits package, including training budget, flexible working hours, and a competitive benefits package.

Machine Learning Scientist

Company: lastminute.com

Location: Other US Location

Posted Jan 21, 2025

Lastminute.com, a European leader in dynamic holiday packages, is seeking a Machine Learning Scientist to join their team of 1700+ professionals. The role involves developing real-time machine learning solutions, creating ranking algorithms based on deep learning, and collaborating in a cross-functional team. The ideal candidate should have a PhD in Computer Science, Mathematics, or Physics, or a Masters degree with at least 3 years of experience in machine learning. Knowledge of Python, SQL, and popular Python libraries for machine learning is required. Experience with deep learning, Keras, TensorFlow, or PyTorch is desirable. The company offers a flexible work environment, professional development opportunities, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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