Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Staff Machine Learning Engineer

Company: ServiceNow

Location: Other US Location

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced professional to build and evolve AI platforms and partner with teams to create intelligent work experiences. The ideal candidate will have 8+ years of experience in architecting and implementing complex applications, specialized in developing enterprise-scale conversational AI platforms and advanced natural language processing solutions. They should have experience in developing LLM-powered applications with modern frameworks and APIs, and deep competence in prompt engineering, finetuning, and optimizing LLM performance. The role involves building the best cloud-based AIML solutions to power intelligent enterprise services, collaborating with a team of developers, product managers, and quality engineers, and working with product owners to understand detailed requirements and deliver high-quality solutions.

Java Software Engineer

Company: Inetum

Location: Other US Location

Posted Jan 21, 2025

Inetum Polska, a subsidiary of the global Inetum Group, is a key player in driving digital transformation for businesses and public institutions across Poland. The company offers a wide range of IT services, including consulting, infrastructure and application management, software implementation, and custom software development. Inetum Polska is committed to employee development, offering full funding for training, certifications, and conference participation. The company also engages in local social initiatives and fosters a diverse and inclusive work environment. Globally, Inetum operates in 19 countries with over 28,000 employees, focusing on strategic partnerships with major technology giants. The company reported €25 billion in revenues in 2023, highlighting its strong position in the digital services market. Inetum distinguishes itself by offering comprehensive benefits, flexible work arrangements, and a supportive work culture. Currently, Inetum Polska is seeking a Java Software Engineer with experience in JVM technologies, microservices architecture, databases, and the Spring Framework.

Java & App Support Software Engineer III

Company: JPMorganChase

Location: Other US Location

Posted Jan 21, 2025

JPMorgan Chase is offering an exciting opportunity for a Software Engineer III to join their Test Integration and Implementation Payments Technology Team. The role involves designing and delivering trusted, market-leading technology products in a secure, stable, and scalable way. Key responsibilities include executing software solutions, supporting application and infrastructure non-production environments, producing architecture and design artifacts, and contributing to software engineering communities of practice. Required qualifications include formal training or certification in software engineering, hands-on experience in system design, application development, testing, and operational stability, proficiency in Java or Python, and knowledge of applications or infrastructure in a large-scale technology environment. Preferred qualifications include familiarity with modern frontend technologies like React.

Creative Marketing Analyst - Web & Graphic Designer

Company: JPMorganChase

Location: Other US Location

Posted Jan 21, 2025

JP Morgan is seeking a dynamic Creative Marketing Analyst Web & Graphics Designer for their Commercial & Investment Bank Team. The role involves creating high-quality design work for various sales proposals, presentations, and support materials. The ideal candidate should have a degree in graphic design, at least 4 years of professional experience, and proficiency in design softwares like InDesign, Illustrator, Photoshop, Acrobat, and Microsoft Office. Knowledge of Figma, UI/UX design principles, and video editing software is a plus. The position is a night shift role in the US.

Equities Trade Support Analyst

Company: JPMorganChase

Location: Other US Location

Posted Jan 21, 2025

The Equity Derivatives Middle Office is a business-aligned support team for equity derivative traders, covering products from cash equity to structured derivatives across Asian markets. The role of Equities Trade Support Analyst involves operational support for traders, ensuring accurate transaction capture, reconciliations, compliance with regulations, and instrument setup. The ideal candidate should have a Bachelor's degree, 3+ years of relevant experience, strong MS Office skills, fluency in English, exceptional attention to detail, and excellent communication skills. Knowledge of VBA and SQL is preferred. JPMorganChase, a global financial institution, offers innovative solutions to consumers, small businesses, and corporate clients, valuing diversity and inclusion.

Advisory Solution Consultant - Utility & Retail

Company: ServiceNow

Location: Other US Location

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves supporting Employee Experience, Customer Workflow, and ITX Solution Sales, guiding revenue for a product, and providing product-specific solutions during sales cycles. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, product marketing, and partners, and territory management skills. The company values inclusivity and welcomes candidates from diverse backgrounds.

Legal Assistant

Company: Checkout.com

Location: Other US Location

Posted Jan 21, 2025

Checkoutcom, a leading fintech company, is seeking a Commercial Legal Assistant to support business growth and expansion. The role involves assisting the Legal team with contract negotiations, management, and improving commercial processes. The successful candidate will have the opportunity to work on a broad range of projects and contribute to the development of training programs. Prior in-house legal experience, excellent time management skills, and the ability to work independently are required. Checkoutcom values diversity, equal opportunities, and creating a supportive work environment.

Recruiting Coordinator Lead

Company: Wolt

Location: Other US Location

Posted Jan 21, 2025

Wolt, a Helsinki-based technology company, is seeking a dynamic Recruiting Coordinator Lead to manage a team of scheduling professionals. The role involves leading the team, collaborating with TA leads, optimizing processes, and ensuring a seamless candidate experience. Wolt values diversity, equity, and inclusion, and offers a competitive salary, benefits, and long-term incentive plan. The company culture is high-growth, ambitious, and welcoming, with a focus on quick decision-making and knowledge sharing.

Été 2025 | Stage technique en génie routier

Company: CIMA+

Location: Other US Location

Posted Jan 21, 2025

CIMA+ offers an enriching work environment where professionals mentor and support employees in innovative projects that promote community sustainability and resilience. The internship position, located in Rivière-du-Loup, focuses on road engineering, involving site supervision, field surveys, AutoCAD drafting, and cost estimation. Requirements include a civil engineering student, AutoCAD proficiency, French language skills, a valid ASP construction card, and a valid driver's license. The hourly wage ranges from $2100 to $2300, adjustable based on academic profile and experience. CIMA+ values ethics and integrity, ensuring equal access to resources and opportunities regardless of identity. They encourage diverse applications, including those from women, Indigenous peoples, persons with disabilities, and visible minorities.

Senior Front-End Developer (m/f/x)

Company: Dynatrace

Location: Other US Location

Posted Jan 21, 2025

Dynatrace is seeking a Senior Frontend Developer for fulltime positions in Vienna, Linz, Klagenfurt, and Innsbruck, Austria. The company offers a dynamic environment with opportunities to work with the latest technologies, collaborate in an agile setting, and participate in a tailor-made career development program. The role involves building and maintaining web applications using React and Node.js, optimizing performance, and resolving software problems. Qualifications include strong experience in JavaScript/TypeScript, proficiency in core web technologies, and a proactive approach. Dynatrace provides a relocation allowance and support for visa, work permit, accommodation, and language courses.

Product Manager

Company: Tufin

Location: Other US Location

Posted Jan 21, 2025

The Tufin Product Management team is responsible for product planning and execution, including defining product vision, gathering and prioritizing requirements, and collaborating with various teams to ensure successful product releases and high customer satisfaction. The Platforms team aims to expand Tufin's product coverage for network security technologies. Key responsibilities include engaging with customers, analyzing business opportunities, collaborating with sales and R&D teams, and developing subject matter expertise. Requirements include 2+ years of product management experience, strong background in networking or network security products, excellent communication skills, understanding of customer needs, and the ability to work effectively across teams.

Change Manager

Company: Clifford Chance

Location: Other US Location

Posted Jan 21, 2025

Clifford Chance, a global law firm, is seeking a Change Manager for a 12-month fixed-term contract to manage the change and engagement workstream for their IT Strategy, AI Transformation, and Data Strategy. The role involves designing and delivering a change management approach, covering change communications and training on complex multicultural behavioral change programs. The Change Manager will report to the Senior Change Lead and work closely with colleagues across workstreams and functions. The ideal candidate should have experience in a global professional services organization, preferably in the legal sector, with a deep understanding of change management principles and methodologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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