Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Consultant, Third Party Risk

Company: Standard Bank Group

Location: Other US Location

Posted Jan 21, 2025

Standard Bank Offshore, the offshore arm of the Standard Bank Group, is seeking a candidate with 3-4 years of experience in the financial sector or supporting audit and assurance functions. The role involves developing and implementing databases, data collection systems, and data analytics for the Third-Party Risk Management system. The candidate must have a Diploma or First Degree in Risk Management, and a Certified Risk Management Professional (RIMC) certification. The position requires familiarity with operating in a highly regulated environment and a sound understanding of NonFinancial Risk principles.

Test Automation Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 21, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking a test automation specialist. The role involves automating product test sets for efficient and scalable execution across software lifecycle stages. The ideal candidate should have experience in automated quality assurance, cross-browser functional testing, and familiarity with tools like Tricentis Tosca, JUnit, Selenium, and Docker. Banking industry knowledge is a plus. Avaloq offers a collaborative work environment, hybrid work options, and a commitment to diversity and inclusion.

Data Scientist (Business Intelligence Engineer, Internal AI)

Company: Visa Inc,

Location: Other US Location

Posted Jan 21, 2025

Visa, a global leader in payments and technology, is seeking a Senior BI Engineer to join their Internal AI & Data Science Practice group. The role involves developing automated, scalable, and client-facing dashboards using tools like Apache Airflow, Spark, Python, and Hive. The candidate will work collaboratively with Data Scientists, Data Engineers, and cross-functional partners to design and deploy Visa dashboards and related products. The ideal candidate should have 5 years of experience with a Bachelor's degree or 2 years with an advanced degree, along with experience in dashboard development, ETL processes, SQL, Python, Spark, and data visualization tools like Tableau or Power BI.

Marketing Operations Specialist

Company: Avaloq

Location: Other US Location

Posted Jan 21, 2025

Avaloq, a Swiss-based wealth management technology provider, is expanding globally with over 2500 employees in 12 countries and 160 clients in 35 countries. They are seeking a detail-oriented Marketing Operations Specialist to join their international team. The role involves qualifying inbound leads, implementing ABM campaigns, and reporting on team activities. The ideal candidate should have experience in marketing and sales processes, CRM and automation tools, and strong analytical skills. Avaloq offers a collaborative work environment and flexible working hours to maintain work-life balance.

Senior Software Engineer, Fullstack

Company: Grab Holdings

Location: Other US Location

Posted Jan 21, 2025

Grab, Southeast Asia's leading superapp, is seeking a software developer for its PayCore Central Recon Platform team in Vietnam. The role involves developing high-quality, scalable software applications, collaborating with cross-functional teams, and participating in code reviews. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of professional software development experience, and proficiency in JavaScript libraries and tools such as Reactjs. Additional preferred qualifications include experience in a lead role, capability to take on backend development tasks, and hands-on experience with cloud platforms.

Lead Solution Engineer, Voice Systems

Company: Grab Holdings

Location: Other US Location

Posted Jan 21, 2025

Grab, Southeast Asia's leading superapp, is seeking a Subject Matter Expert for the Voice Systems team. The role involves managing and implementing unified communications and voice systems, collaborating with CPaaS vendors, and leading project planning and execution. The ideal candidate should have a BS degree in IT/Computer Science/Telecommunication, extensive experience with telecommunication software, and a good understanding of voice system and CRM integration. Additional requirements include experience with Linux servers, scripting languages, SQL, and IT security knowledge. Grab offers a supportive work environment with global benefits, including term life insurance, medical insurance, flexible work arrangements, and a commitment to inclusivity and equal opportunity.

Vehicle Dynamics Simulation Tyre Engineer

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 21, 2025

Applus+ IDIADA, a global leader in automotive engineering, offers a dynamic career opportunity with a diverse and inclusive work environment. The company is committed to sustainability and values innovation and expertise. The role involves carrying out vehicle dynamics advanced simulation activities, building chassis and complete vehicle models, and performing virtual simulations to evaluate suspension kinematics and complete vehicle handling and ride comfort. The ideal candidate should have 13 years of experience in automotive chassis development, knowledge of vehicle dynamics theory, and experience with vehicle dynamics simulation software. Fluency in English and Spanish is required.

Manager, Content Migration

Company: Granicus LLC

Location: Other US Location

Posted Jan 21, 2025

Granicus is seeking a highly skilled and motivated Content Migrator Supervisor to lead an offshore team in efficiently migrating content for various projects. The ideal candidate should have a strong command of the English language, proven experience in content migration, and the ability to lead and mentor a team of content migrators effectively. The role involves leading and supervising an offshore team, overseeing the content migration process, ensuring compliance with web accessibility guidelines, collaborating with the content team manager, conducting quality checks, providing training, and acting as the main point of contact for content-related queries. Granicus values diversity and inclusivity, and while certain skills and experience are preferred, they are open to candidates who are excited to learn and grow.

Junior IT Administrator - India

Company: ClearSource

Location: Other US Location

Posted Jan 21, 2025

ClearSource is a people-driven company that values exceptional customer experiences. They are seeking an experienced IT Administrator to join their team. The role involves providing remote service desk support, troubleshooting network issues, managing user accounts, and maintaining IT equipment inventory. The ideal candidate should have a degree in computer science or a related field, at least two years of experience in IT administration, and proficiency in Windows, macOS, and Linux systems.

Billing Support Associate

Company: EcoVadis

Location: Other US Location

Posted Jan 21, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Billing Support Associate L1 in Mauritius. The role involves managing billing and payment inquiries, resolving discrepancies, and processing payments. The ideal candidate should be fluent in French and English, have a degree in Business Management or Finance, and possess strong communication and problem-solving skills. EcoVadis offers a culture of trust, respect, and empowerment, with competitive salaries and extensive learning opportunities. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Technology Consultant - CX, Tokyo

Company: Qualtrics

Location: Other US Location

Posted Jan 21, 2025

Qualtrics is seeking a full-time Technology Consultant for their Implementation Team. The role involves onboarding clients, delivering solutions, and building strong relationships. The ideal candidate should have a Bachelor's degree in Computer Science or Information Systems, 14 years of experience at a SaaS company, proficiency in HTML, CSS, and JavaScript, and fluency in English and Japanese. The company offers a comprehensive benefits package, a hybrid work model, and opportunities for growth and innovation.

Veeva Configuration Analyst

Company: Veeva

Location: Other US Location

Posted Jan 21, 2025

Veeva Systems, a mission-driven organization, is seeking experienced consultants with life sciences background to join their team. The role involves designing and deploying Quality systems, supporting Functional Analysts, and ensuring customer success. Veeva offers flexible work arrangements and competitive benefits. Requirements include 4+ years of experience in implementing Document or Quality Management systems for life sciences, a Bachelor's Degree, strong analytical and interpersonal skills, and excellent communication skills. Nice-to-have skills include understanding of global quality requirements, experience with Veeva Vault and other quality information management systems, and SaaS/Cloud experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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