Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Regional Accounting Manager

Company: Expeditors

Location: Other US Location

Posted Jan 21, 2025

Expeditors is a global logistics company with a strong commitment to its employees and customers. The company, headquartered in Seattle, Washington, employs over 19,000 professionals worldwide. The job description involves overseeing finance department activities in Europe to ensure compliance with US GAAP, global policies, and local tax legislation. The role requires proven experience in accounting and finance, preferably in the global logistics industry, and a strong understanding of accounting rules and regulations. The position also involves developing financial strategies, supporting the annual budget process, and ensuring the implementation of global accounting policies. The ideal candidate should have excellent interpersonal skills, leadership abilities, and experience in compliance and internal controls. The company offers excellent benefits, including paid vacation, health plans, life insurance, and growth opportunities.

Solutions Engineer

Company: CleverTap

Location: Other US Location

Posted Jan 21, 2025

CleverTap, a global growth-stage startup, is seeking a Solutions Engineer with a B Tech degree and 3-4 years of experience in B2B product sales. The role involves pre-sales support, technical expertise, and solution design. The ideal candidate should have a strong technical background, experience in mobile apps, website development, or marketing automation tools. The measure of success includes win ratio for large deals and booking ARR. CleverTap offers a fast-paced, dynamic environment with opportunities for innovation and professional growth.

VP of Customer Success - UK

Company: Insider

Location: Other US Location

Posted Jan 21, 2025

Insider, a B2B SaaS company specializing in AI-driven Customer Experience and Marketing solutions, is seeking a Vice President of Customer Success. The company, recently valued at $500M, offers a single platform for personalized experiences, predictive behavior analysis, and efficient growth. With a strong commitment to corporate social responsibility, Insider has been recognized as a leader in various software categories and is backed by top investors. The role involves architecting the customer success organization, building a global professional services team, and partnering with third-party systems integrators. The ideal candidate should have 10+ years of experience in customer success or professional services, a strong strategic vision, and excellent communication skills.

Credit & Collections Management Analyst

Company: Mondelēz International

Location: Other US Location

Posted Jan 21, 2025

Mondelēz International is seeking a candidate for a temporary, fixed-term position in Credit and Collections Management, Customer Service, and Logistics. The role involves handling customer service finance operations, including credit management, assessments, risk, and limits. The candidate will resolve complex queries, coordinate governance meetings, and manage deductions. They will also collaborate with sales and other functions to manage debt collection and resolve disputes. The ideal candidate should have good numerical analytical skills, Microsoft Office proficiency, high-level SAP competence, experience in FMCG or CPG, a customer-facing role, and credit control experience. Mondelēz International values its employees and encourages internal growth before recruiting new talent.

Controls Testing Lead

Company: Experian

Location: Other US Location

Posted Jan 21, 2025

Experian, a global data and technology company, is seeking a Controls Testing Lead to support the development of testing methodology for critical key controls across its global business. The role involves assurance activities over resiliency, material, and critical controls testing, with potential to expand into other operational risk domains. The Lead will be responsible for developing and executing controls testing plans, communicating and monitoring gaps in controls, and collaborating with other assurance functions. The ideal candidate should have a degree, 4+ years of experience in information security controls assurance or IT audit, Big 4 and/or internal audit experience, understanding of IT systems, experience in controls testing, data analytics, and working in a multinational environment. Strong communication, stakeholder management, and knowledge of compliance regulations are required. Experian is known for its people-first approach, celebrating diversity, and being an Equal Opportunity and Affirmative Action employer.

SAN Administrator (Secret) (4043)

Company: SMX

Location: Other US Location

Posted Jan 21, 2025

SMX is hiring a SAN Administrator for a crucial role in implementing and maintaining multiple Storage Area Networks. The successful candidate will document processes, upgrade software, manage user access, and troubleshoot performance problems. Essential skills include NetApp CLI commands, strong competency with NetApp Storage systems, and knowledge of VMware vSphere Systems. The proposed salary is between $87,600 and $146,000 USD.

Solution Architect - UK

Company: Insider

Location: Other US Location

Posted Jan 21, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Partner Success Team member. The role involves proactively engaging with customers, running data workshops, driving pilots, and troubleshooting technical issues. The ideal candidate should have a Bachelor's Degree in Computer Science, 5+ years of experience in complex technical projects, and strong communication skills. Insider offers a healthy work environment, weekly team events, private medical care, and opportunities for professional growth.

Partnership Director - UK

Company: Insider

Location: Other US Location

Posted Jan 21, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Partnership Director for its London office. The role involves acquiring, developing, and growing Insider's Partner Network with top digital agencies and consultancies. The ideal candidate should have 5+ years of experience in partner agency development, leadership experience with digital agencies, consultancies, and system integrators, strong business acumen, and excellent communication skills. The Partnership Director will work with Insider's global offices to improve partnership practices, grow partner portfolios, and manage partnerships. Insider, a unicorn company with a $500M Series E funding round, is recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. The company is committed to corporate social responsibility and has a diverse, talented team across 27+ countries.

Senior Solution Consultant

Company: Coupa Software

Location: Other US Location

Posted Jan 21, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. Coupa is seeking a Senior Solution Consultant with 1-5 years of experience in enterprise SaaS sales or implementation, preferably in business functions like financial accounting, customer management, or sales automation. The role involves providing technical expertise, delivering compelling demonstrations, and supporting RFP responses. Coupa celebrates diversity and is an equal opportunity employer.

Solutions Consultant - EMEA

Company: AppZen

Location: Other US Location

Posted Jan 21, 2025

AppZen, a leader in autonomous spend management software, is seeking a Solutions Consultant with 5+ years of experience in solution consulting. The role involves partnering with Sales Account Executives to generate revenue, demonstrating AppZen's solutions, and building strong relationships with C-level executives. The ideal candidate should have expertise in AP software, excellent communication skills, and a proven background in selling enterprise business software. Benefits include working with world-class leadership, competitive compensation, and an opportunity for an equity stake in the organization.

Associate Manager - Secretarial

Company: IQ-EQ

Location: Other US Location

Posted Jan 21, 2025

IQEQ is a leading Investor Services group that offers comprehensive support to fund managers, global companies, family offices, and private clients worldwide. The Associate Manager role involves managing low-medium process complexity client issues, ensuring compliance with Group and Company policies, and local regulatory frameworks. Key responsibilities include training and coaching team members, reviewing tasks, handling payments, and liaising with stakeholders. The role requires a degree holder with at least 5 years of operational experience in a similar role. IQEQ fosters an inclusive environment with a strong emphasis on continuous learning and professional development.

Senior DevOps Engineer

Company: UniFocus

Location: Other US Location

Posted Jan 21, 2025

Unifocus, a workforce management software platform for the hospitality industry, is seeking a Senior DevOps IaC Engineer with 5+ years of experience in managing AWS, Azure, and Microsoft AD integrations. The role involves automation, Infrastructure as Code in AWS cloud environments, and collaboration with in-house engineers and developers. The company offers a competitive salary, health insurance, paid time off, a hybrid work environment, parental leave, and professional development assistance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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