Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Product Marketing Manager - Europe

Company: WISE

Location: Other US Location

Posted Feb 03, 2025

Wise is a global company aiming to make international money transfers instant, transparent, and eventually free. They are seeking a product marketing professional to focus on Spain, France, and Italy. The role involves collaborating with the product team, monitoring retention metrics, and influencing the product roadmap based on market and customer insights. The ideal candidate should have experience in product marketing, strong analytical skills, and proficiency in English.

R&D Sr. Product Owner

Company: CyberArk

Location: Other US Location

Posted Feb 03, 2025

CyberArk is a global leader in Identity Security, specializing in privileged access management. The company offers a comprehensive security solution for various identities, applications, workforces, and cloud workloads. The Product Owner (PO) role involves managing the product backlog, prioritizing features, and collaborating with various teams to ensure successful product release. The ideal candidate should be an innovator with excellent communication skills, technical knowledge, and Agile experience. Previous experience in presales, post-sales, and information security is advantageous.

Senior Compliance Consultant

Company: Planet Technologies

Location: Other US Location

Posted Feb 03, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Senior Compliance Consultant. The role involves supporting impactful projects, authoring compliance policies, conducting security assessments, and providing educational material to customers. The ideal candidate should have 5+ years of experience with various compliance standards, relevant certifications, and in-depth knowledge of Microsoft capabilities supporting Compliance within Azure and Office 365. The position offers opportunities for career growth, using the latest tools and technologies, and shaping the future of Planet's service offerings. The candidate will work with Compliance SMEs, Technical Architects, Sales, and Planet Customers.

Senior Security Engineer

Company: ZS

Location: Other US Location

Posted Feb 03, 2025

ZS is a management consulting and technology firm that values its people, fostering a collaborative environment for life-changing solutions. The company offers a comprehensive rewards package, skills development programs, and career progression opportunities. They are committed to diversity and inclusion, encouraging applicants from all backgrounds. The Software Development team designs, implements, tests, and supports high-quality products, solving challenging problems and making an immediate impact. The role involves security assessments, evangelizing secure coding practices, and participating in incident response activities.

Sr. Supply Chain Analyst

Company: Avery Dennison

Location: Other US Location

Posted Feb 03, 2025

Avery Dennison Corporation is a global materials science and digital identification solutions company, offering a wide range of branding and information solutions. They are seeking a highly motivated and experienced Sr Supply Chain Analyst to optimize service offerings, reduce costs, and drive sales growth. The role involves leading regional Supply Chain Coordinators, establishing key performance indicators, and implementing new initiatives. The company provides comprehensive benefits, including health and wellness, paid parental leave, and tuition reimbursement. Qualifications include a Bachelor's Degree, 6+ years of experience in supply chain management, strong analytical skills, and proficiency in Microsoft Office Suite, Google Suite, and Oracle Suite.

Senior FP&A Analyst, Strategic Finance

Company: WISE

Location: Other US Location

Posted Feb 03, 2025

Wise is a global technology company aiming to make international money transfers easier and cheaper. They are seeking an experienced Finance professional to join their Strategic Finance team. The role involves coordinating the rolling forecast process, maintaining accurate financial projections, and providing insights for decision-making. The ideal candidate should be passionate about Wise's mission, have expertise in financial modeling, strong communication skills, and experience in a fast-paced multinational financial services environment.

Sr HRIS Analyst

Company: Protolabs

Location: Other US Location

Posted Feb 03, 2025

Protolabs is an equal opportunity employer committed to building a diverse team. They are leaders in digital manufacturing, hiring doers, makers, and creative thinkers. The Senior HRIS Analyst role involves HRIS configuration, maintenance, and administration, data management and analysis, and core HR process design and improvement. The ideal candidate should have extensive HRIS experience, proficiency in HR business practices, relational database architecture, and Microsoft Office, particularly Excel. Protolabs offers a growth-oriented environment with regular feedback, an extensive elearning platform, onsite amenities, employee wellbeing support, and flexible working hours.

Customer Support Specialist (Saas Experience) (Nutshell Team)

Company: WebFX

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Bachelors degree holder with proficiency in English, both written and verbal. The candidate should be comfortable with both object-oriented and procedural programming methodologies. The role requires a highly efficient, detail-oriented individual with a customer-centric mentality. The responsibilities include managing helpdesk tickets, updating documentation, and publishing in-app guides. The working hours are from Monday to Friday, 40 hours per week, with some overlap required with the East Coast office and West Coast clients until 7 PM EST. The company values diversity and inclusion, and is an Equal Opportunity Employer.

Platform EMEA Regional Risk Lead

Company: WISE

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Risk Lead position at Wise Platform, a startup within a scale-up. The role involves managing onboarding and compliance operations for enterprise businesses and banks partnering with Wise. The primary mission is to lead a regional team of analysts responsible for onboarding banks and enterprise partners, assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. The role also involves continuously improving onboarding and monitoring procedures, owning decision-making regarding partners, and managing the risk for platform partners in the region. Cross-functional collaboration is required to ensure timely onboarding and a best-in-class experience for partners. Leadership and people development are also key aspects of the role, including managing risk analysts, measuring team performance, and maintaining high standards throughout the employee lifecycle.

Team Lead - Operations (Google Sheet and Excel) Bangalore

Company: Nielsen

Location: Other US Location

Posted Feb 03, 2025

Nielsen is seeking a Quality Control Analyst to ensure data integrity and validity in their TAM Digital and Streaming operations. The role involves data analysis, creating quality control reports, monitoring metrics, and collaborating with internal teams. Responsibilities include working with various tools to collect data, reviewing KPI and quality reports, and liaising with regional operations centers. The ideal candidate should have a university degree in statistics, math, sociology, or economics, with 6 months to 2 years of experience in operations roles. Strong analytical skills, attention to detail, and proficiency in Excel and Google Sheets are required. Fluency in English and the ability to work in a fast-paced environment are essential. Knowledge of SQL, Python, and data visualization is a plus.

Full Stack Engineer

Company: Sonar

Location: Other US Location

Posted Feb 03, 2025

Sonar is a global company that values respect, kindness, and a healthy work-life balance. They are committed to diversity, equity, and inclusion, and offer opportunities for continuous learning and growth. The company is seeking a Full Stack Engineer with at least two years of experience to develop, deploy, and maintain robust and scalable web applications that integrate with their advanced AI models and systems.

Internship: HR/Talent Acquisition & Employer Branding

Company: Avery Dennison

Location: Other US Location

Posted Feb 03, 2025

Avery Dennison Corporation, a global materials science and digital identification solutions company, is seeking an HBOWO student for a Talent Acquisition internship in the Netherlands. The intern will lead the recruitment process for Internship positions, foster a welcoming Intern community, and support in organizing recruitment events. The ideal candidate should have very good English communication skills, strong organizational skills, and an interest in human resources and employer branding. The internship offers a monthly compensation of 550 euros, a commuting allowance, a mentoring program, and specific training offerings. The internship can be done remotely for up to 2 days per week.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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