Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Product Training & Change Management Specialist

Company: AppZen

Location: Other US Location

Posted Feb 02, 2025

AppZen, a leader in autonomous spend management software, is seeking a Training and Change Management Specialist. The role involves developing and implementing change management strategies, conducting impact assessments, engaging stakeholders, and fostering a culture of continuous improvement. The ideal candidate should have proven experience in training and change management, excellent communication skills, and the ability to work in a fast-paced environment.

Senior Accountant, Financial Accounting

Company: ServiceRocket

Location: Other US Location

Posted Feb 02, 2025

ServiceRocket, a global tech-enabled services company, is seeking a global accountant to manage financial accounting functions for multiple subsidiaries. The role involves generating payroll, processing payroll journals, managing suppliers' payments, supporting global team queries, and handling sales order processing. The ideal candidate should be detail-oriented, autonomous, proficient in Excel and MS Office, have good communication skills, and be a great team player. Qualifications include a BA/BS in Finance/Accounting, professional qualification (CA/CPA), knowledge of accounting standards, and 5+ years of global accounting experience. Perks include share in company profits, stock options, health insurance, retirement plan, career pathways, and generous allowances. The company values diversity and inclusion, and only shortlisted candidates will be notified.

AI Scientist - Computer Vision (KR)

Company: Gauss Labs

Location: Other US Location

Posted Feb 02, 2025

Gauss Labs is seeking experienced AI Scientists with a strong background in Computer Vision R&D. The ideal candidate should have a PhD or MS in a relevant field, 5+ years of exceptional ML and CV research experience, and a proven track record of scientific publications in top venues. They should be proficient in Python and have hands-on experience with large-scale ML systems. Responsibilities include developing cutting-edge ML and CV algorithms, collaborating with other AI scientists, working with software engineers for scaling and productization, and contributing to Gauss Labs' intellectual property and research advancement.

Software Engineer (KR)

Company: Gauss Labs

Location: Other US Location

Posted Feb 02, 2025

This role involves designing, developing, and launching Manufacturing AI products such as Virtual Metrology, Image Metrology, or Inspection platforms. The position offers an opportunity to work on cutting-edge AI technologies and rapidly develop impactful features and products. The ideal candidate should have strong technical and communication skills, a passion for user-centric product development, and a commitment to continuous learning. Responsibilities include developing and maintaining scalable and reliable large-scale Manufacturing AI software products, selecting and integrating appropriate libraries and tools, tracking user interactions, and contributing to technical knowledge-sharing. Basic qualifications include a degree in Computer Science, Engineering, or related fields, experience in developing and deploying services, strong problem-solving skills, and a commitment to user-centric product development. Preferred qualifications include skills in rapid prototyping, broad expertise across frontend, backend, and AI domains, experience with AI in a data-driven environment, understanding of machine learning and deep learning concepts, experience with computer vision algorithms, and expertise with Docker, Kubernetes, and AI model serving tools.

Senior Account Manager

Company: BorgWarner

Location: Other US Location

Posted Feb 02, 2025

BorgWarner PowerDrive Systems is seeking a resilient, agile, and results-driven Senior Account Manager (SAM) to manage revenue and profitability of assigned accounts. The SAM will collaborate with various teams to create and implement strategies for maximizing profitability and securing new business growth. Key responsibilities include developing comprehensive customer strategies, articulating market share and profitability, deploying pricing strategies, and overseeing sales and commercial management for customer programs. The ideal candidate should have a Bachelor's Degree in business or technical field, 8+ years of automotive industry experience, and minimum 4 years of sales experience. The role requires an ambassador of the BorgWarner operating model and Belief Behaviors, with a focus on providing a positive customer experience.

Software Engineer - Frontend (KR)

Company: Gauss Labs

Location: Other US Location

Posted Feb 02, 2025

This job posting describes a role in designing, developing, and launching an Image Metrology and Inspection platform. The position offers an opportunity to work on cutting-edge AI technologies and create impactful features and products. The ideal candidate should have a degree in Computer Science, Engineering, or a related field, and experience in developing and deploying services. Strong problem-solving skills, a commitment to user-centric product development, and a passion for learning are highly valued. Preferred qualifications include skills in rapid prototyping, expertise across frontend, backend, and AI domains, and experience with machine learning, deep learning, and computer vision algorithms.

Project Manager

Company: Four Eyes Financial

Location: Other US Location

Posted Feb 02, 2025

Four Eyes, a high-growth RegTech company based in New Brunswick, is seeking an ambitious Project Manager to join their internal client success and operations team. The successful candidate will onboard clients, lead product delivery, and ensure client requirements align with the company's pace of delivery. They will also contribute to increasing the efficiency of product development processes, manage stakeholder communications, and champion Project Management best practices. The ideal candidate should have proven leadership experience, a postsecondary degree, and proficiency in managing responsibilities and deadlines with limited supervision. Bonus points for prior experience with Scrum/Agile methodologies and understanding of software development lifecycle models.

Workplace Technologies Google Helpdesk Technician

Company: Motorola Solutions

Location: Other US Location

Posted Feb 02, 2025

Motorola Solutions is seeking a full-time Workplace Technologies Google Helpdesk Technician. The role involves providing L1 and L2 support for Workplace applications, including Google Workspace and LumApps. The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, or a related field, and 2+ years of experience in a helpdesk or technical support role. They should have a strong understanding of Google Workspace and excellent communication skills. The position offers an opportunity to work in a people-first and community-focused culture, committed to delivering a safer world.

PreSales Specialist- India Channel Business

Company: Motorola Solutions

Location: Other US Location

Posted Feb 02, 2025

Motorola Solutions is seeking a sales engineering professional with a Bachelors degree in Engineering, preferably in Telecommunications, and at least 5 years of experience. The role involves understanding customer requirements, proposing solutions, and positioning Motorola's products. The candidate should have strong knowledge of telecommunications technologies, IP networking architecture, and security. Excellent communication skills are required to present complex topics to both technical and nontechnical audiences. The role also involves growing the market, coordinating technical support, and working with regulatory agencies for product approvals.

Manager - Academy and Franchise Employee Experience

Company: Novo Nordisk

Location: Other US Location

Posted Feb 02, 2025

Novo Nordisk is seeking a Manager of Academy and Franchise within the NNI Employee Experience team. The role involves employing performance consulting skills to identify gaps, validate needs, and propose solutions for developing impactful learning journeys. The ideal candidate should have performance consulting skills, experience designing engaging learning journeys, and project management experience. The position offers a base compensation range of $155,000 to $165,000, along with potential bonuses and long-term incentive compensation. Novo Nordisk is committed to an inclusive culture and equal opportunity for all employees.

Senior Support Engineer-Dynatrace

Company: EchoStar

Location: Other US Location

Posted Feb 02, 2025

EchoStar is a company that offers a wide range of connectivity services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. The company's technology teams are innovative, challenging the status quo and developing capabilities across industries. The job role involves effective incident management, proactive identification of production issues, and ensuring system health. The ideal candidate should have an engineering degree with 3+ years of experience in application support, Dynatrace experience, SQL queries experience, Python programming, AWS knowledge, and good analytical skills. Benefits include employee stock purchase, term insurance, health insurance, training reimbursement, gratuity, mobile and internet reimbursement, and team outings.

Principal Solutions Architect EMEA

Company: SnapLogic

Location: Other US Location

Posted Feb 02, 2025

SnapLogic is seeking a customer-centric, technically-driven Principal Architect to lead enterprise-grade integration solutions in a professional services environment. The role involves client engagement, solution architecture, driving technical excellence, fostering growth in capabilities, and evangelizing SnapLogic best practices. The Principal Architect will supervise and mentor teams, develop and share best practices, drive innovation, and maintain expertise in cloud platforms, integration technologies, and enterprise integration patterns.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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