Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

AWS Mission Architect (AWSMSA-03.122724)

Company: Capital Solutions Group

Location: Other US Location

Posted Feb 02, 2025

CSG Inc is seeking a Cloud Architect with AWS expertise to lead the planning and development of cloud services architectures for the DEA mission. The role involves mission requirements analysis, system design and integration, and ensuring seamless integration of all subsystems. A Bachelor's degree and 10+ years of experience are required, with AWS certifications being preferable. CSG Inc is an Equal Opportunity employer.

VDI Engineer

Company: ShyftLabs

Location: Other US Location

Posted Feb 02, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a VDI Engineer with extensive experience in managing Citrix virtual desktop environments, DaaS, and various virtualization technologies. The role involves managing Citrix environments, proactively working on solutions and optimization, supporting the VDI environment end-to-end, and managing business applications. The ideal candidate should have 5+ years of overall IT experience, 4+ years managing Citrix VDI solutions, and experience with Citrix ADCNetScaler, Citrix Workspace, and Storefront. The company offers a competitive salary, strong insurance package, and extensive learning and development resources.

Channel Account Manager

Company: Instructure

Location: Other US Location

Posted Feb 02, 2025

Instructure is seeking a Channel Account Manager for Brazil to align with Channel Partners, achieve quota attainment, and ensure exceptional customer experience. The role involves discovering and managing sales opportunities, providing forecasts, training partners, and coordinating events. The ideal candidate should have a strong understanding of the Educational Technology industry, proven success in building relationships, and excellent communication skills. Instructure values diversity and is an Equal Opportunity Employer.

IT Administrator

Company: Sync.com

Location: Other US Location

Posted Feb 02, 2025

Sync, Canada's largest cloud storage and document collaboration provider, is seeking an IT Administrator for a hybrid role. The successful candidate will manage IT assets, collaborate with vendors, and assist with onboarding/offboarding employees. They will also maintain network infrastructure and documentation, and identify opportunities for automation. Strong knowledge of MacOS, Windows, and Linux is required, along with experience with JIRA, Confluence, OpsGenie, and asset IT management tools. The role offers a competitive salary, hybrid work arrangement, growth opportunities, and a collaborative team environment.

Technical Integration Architect, Software Integration

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. The company is seeking an experienced Technical Integrator to lead complex, multidisciplinary projects, aligning technical teams and ensuring successful execution. The role requires strong collaboration, communication, and technical skills, with a competitive salary and flexible work hours offered.

Financial Accountant - Johannesburg

Company: CrossBoundary

Location: Other US Location

Posted Feb 02, 2025

CrossBoundary Group, a mission-driven investment and advisory firm, is seeking a full-time Financial Accountant for its Johannesburg, South Africa office. The ideal candidate will have 4+ years of relevant experience, a Bachelor's degree, and proficiency in Xero and Sage. Responsibilities include managing accounting records, ensuring compliance with regulations, preparing financial statements, and overseeing accounting operations. The firm offers a unique opportunity to work in challenging yet exciting markets, with a team that values curiosity, humility, integrity, and a drive for excellence.

Senior Front End Engineer (Secure web sessions)

Company: CyberArk

Location: Other US Location

Posted Feb 02, 2025

CyberArk, a global leader in Identity Security, is seeking a skilled developer with 5+ years of experience in Java Spring or Spring Boot, Angular 2+, and AWS, GCP, or Azure. The role involves analyzing, designing, and developing new features for the CyberArk web interfaces and backend infrastructure. The ideal candidate should have excellent design and analytical skills, be proactive, and have experience with large, complex projects. Familiarity with OpenID, SAML, Chrome extension development, and mobile application development (Android and iOS) is a plus.

Senior Software Engineer - Lead (Cortex Content Group)

Company: Palo Alto Networks

Location: Other US Location

Posted Feb 02, 2025

Palo Alto Networks is seeking a skilled Senior Software Engineer to lead a team of 25 Python developers in their R&D group. The role involves providing technical leadership, designing and implementing platform components, collaborating with global teams, and setting high-quality standards. The company values innovation, diversity, and continuous learning, offering a range of development and wellbeing programs. Qualifications include 5-7 years of software development experience, 2-3 years of Python experience, and experience as a Tech Lead or Scrum Master.

Senior Mobile Engineer, iOS

Company: Procore Technologies

Location: Other US Location

Posted Feb 02, 2025

Procore Technologies is seeking a Senior iOS Engineer with 5+ years of experience in building iOS applications using Swift and Objective-C. The role involves collaborating with stakeholders to design and build custom solutions on the iOS platform, leading architectural design decisions, and mentoring team members. Procore offers a full range of benefits and perks, and values a diverse and inclusive work environment.

Site Reliability Engineer, Cloud Platform

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are utilizing their ADAS technology, Arene OS, Toyota Woven City, and Woven Capital to enhance safety, connectivity, and wellbeing. The Enterprise Technology SRE team is seeking an SRE engineer with software engineering, DevOps, and cloud engineering experience. The role involves developing software systems, on-call responsibilities, providing reliability guidance, establishing SRE best practices, and enhancing team efficiency. The minimum qualifications include a degree in Computer Science or related field, 4+ years of experience in Go or Python, expertise in public cloud technologies, and proficiency in production oncall troubleshooting.

Wholesale KYC Production Analyst

Company: JPMorganChase

Location: Other US Location

Posted Feb 02, 2025

The job description is for a KYC Production Analyst position in the Wholesale KYC Operations team at JP Morgan. The role involves managing expectations on turnaround timeframes, providing updates on the progress of onboarding, and ensuring regulatory requirements are met. The ideal candidate should have at least 1 year of experience in KYC/AML, strong detail orientation, excellent communication skills, and the ability to manage time effectively. The role offers opportunities for process improvements, building strong partnerships, and working in a dynamic environment. JP Morgan is an equal opportunity employer that values diversity and inclusion.

Backend, Engineer, Energy Aggregation System

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. They are seeking engineers with experience in developing city-level energy aggregation systems for Woven City. The role involves requirement definition, system architecture design, and working with cross-functional teams. The company offers a competitive salary, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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