Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Key Account Manager (E-commerce Advisor)

Company: Allegro

Location: Other US Location

Posted Feb 02, 2025

The job posting is for a full-time fixed-term contract role involving acquiring and onboarding sellers to the One Fulfillment by Allegro service. Responsibilities include preparing commercial offers, initiating sales campaigns, maintaining seller relationships, and achieving sales targets. The company is building an ecommerce platform for small and medium-sized Polish businesses, offering a hybrid work model, annual bonus, fringe benefits, English classes, and a high degree of autonomy. The ideal candidate has B2B customer service, sales, and online marketing experience, is ambitious, and possesses excellent communication skills.

Accounts Assistant x 2

Company: Amber Labs

Location: Other US Location

Posted Feb 02, 2025

Amber Labs, a UK and European technology consultancy, is seeking two Accounts Assistants. The role involves supporting finance operations, daily bank reconciliation, purchase ledger processing, employee expense management, and credit card transactions. The ideal candidate should have 2-3 years of finance admin experience and strong communication, interpersonal, and computer skills. Benefits include private medical insurance, pension plan, flexible work environment, and opportunities for career advancement. The company is committed to diversity, inclusion, and employee growth.

Principal Platform Engineer (Cortex XDR)

Company: Palo Alto Networks

Location: Other US Location

Posted Feb 02, 2025

Palo Alto Networks is seeking a skilled Platform Engineer to join their Cortex XDR infrastructure team. The role involves developing automation infrastructure and cloud-based tools for research, development, and QA departments. The engineer will enhance development and automation experience, eliminate manual efforts, and introduce new development operations for continuous integration, scalability, and durability using advanced cloud services. The ideal candidate should have at least 4 years of hands-on experience in platform, infra, ops, or DevOps engineering, with expertise in cloud services, serverless components, infrastructure as code tools, containerization technologies, SCM methodologies, and CI tools. The engineer will utilize modern technologies, design and implement next-generation platforms automation frameworks, develop a cloud-based test execution system, and provide tools for scaling up product lifecycle phases.

Senior Global Program Manager

Company: Amgen

Location: Other US Location

Posted Feb 02, 2025

Amgen is seeking an Associate IS Network Engineer to join their team. The role involves managing and maintaining complex network infrastructure, collaborating with other IT teams, and staying updated on the latest network technologies. The ideal candidate will have a Bachelor's degree or equivalent experience, strong understanding of routing, switching, WAN, and SDWAN, and experience with network automation tools. Amgen offers a competitive benefits package, including health and welfare plans, financial plans, work-life balance, and career development opportunities.

R&D Internship Program

Company: Motorola Solutions

Location: Other US Location

Posted Feb 02, 2025

Motorola Solutions is a global leader in public safety and enterprise security, offering integrated technology solutions for safer communities and secure businesses. The company is seeking ambitious software developers and testers for an internship in their Research and Development team. The role involves working on complex problems, collaborating in an agile environment, and delivering high-quality products. Benefits include learning from experts, a steep learning curve, and a strong team-oriented culture with comfortable work conditions and various sports activities. The company is committed to an inclusive and accessible recruiting experience.

Project Sales Executive

Company: Fire Safety and Protection, LLC

Location: Other US Location

Posted Feb 02, 2025

Fire Safety and Protection LLC (FSP) is seeking a dynamic Project Sales Executive with a strong background in fire protection systems and a proven ability to generate and close sales opportunities. The role involves identifying new business opportunities, developing and executing a strategic sales plan, building and maintaining relationships with industry stakeholders, collaborating with project teams, serving as the primary point of contact for clients, and staying informed about the latest products, technologies, and regulations related to Fire Alarm Systems. FSP offers a competitive salary, bonuses, ongoing training, career growth opportunities, and comprehensive benefits. The company values its employees, promotes a supportive culture, and is committed to ensuring a safe and productive working environment.

Senior Agile Project Manager

Company: Telefónica Tech

Location: Other US Location

Posted Feb 02, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking an Agile Project Manager. The role involves managing projects using Scrum methodology, coordinating resources, running meetings, coaching clients, managing budgets, and handling project risks. The ideal candidate should have a working understanding of agile principles, demonstrable experience as a Scrum Master, budget management skills, excellent communication, and people skills. Experience in Data Analytics/Data Warehousing projects is preferred. The company values openness, trust, and boldness, and is recognized by top tech partners like Microsoft, HP, Palo Alto, CrowdStrike, and Fortinet.

Product Engineer

Company: P.J. Wallbank Springs, Inc.

Location: Other US Location

Posted Feb 02, 2025

Wallbank Industrial is seeking a Product Engineer to design and develop optimized spring assembly designs, interface with customers, and champion the APQP process. The ideal candidate is passionate, analytical, and has a strong interest in advancing their career with the organization. The role offers competitive compensation, growth opportunities, and a commitment to community involvement. The position is based in Port Huron, Michigan.

Head of Product

Company: Pennylane

Location: Other US Location

Posted Feb 02, 2025

Pennylane is a rapidly growing Fintech in France, aiming to become the most beloved financial Operating System for French SMEs and soon European ones. They offer an accounting and financial software that helps entrepreneurs manage tasks and access key financial information. Pennylane has over 200,000 SMEs and 3,500 accounting firms using their platform in France. They are seeking a seasoned product leader to lead and scale their SME track organization, driving product strategy and ensuring successful execution across all product initiatives.

Engineering Manager, Voice Platform

Company: Capital One

Location: Other US Location

Posted Feb 02, 2025

Capital One is seeking an Engineering Manager for the Voice Platform in Nottingham, UK. The role involves overseeing daily operations, leading a cross-functional team, working closely with Amazon, and supporting team development. The ideal candidate will have experience in leading engineering teams, empathy for engineers, and the ability to communicate effectively. The position offers opportunities to work with Amazon Connect, build solutions in AWS, and solve real-world problems in a regulated Financial Services setting. The role is permanent with a hybrid working model, and Capital One provides competitive benefits and career progression opportunities.

Accountant

Company: Delivery Hero

Location: Other US Location

Posted Feb 02, 2025

The company, founded in Kuwait in 2004 and acquired by Delivery Hero in 2015, is a leading local tech organization in the MENA region. With over 4500 employees across 9 countries, it delivers food and groceries to customers in 30 minutes or less. The company is part of the Delivery Hero Group, operating in 70+ countries worldwide. The Accountant role involves ensuring financial accuracy, maintaining general ledger accounts, and preparing financial reports. The ideal candidate should have a Bachelor's degree in Accounting or Finance, proven experience, and knowledge of accounting standards and regulations.

Administration Specialist (cat. protette L.68/99 )

Company: Delta Electronics Americas

Location: Other US Location

Posted Feb 02, 2025

Delta, founded in 1971, is a global leader in power supplies and thermal management products. The company offers smart energy-saving systems and solutions for various industries, including industrial automation, building automation, telecom, power, data center infrastructure, EV charging, renewable energy, energy storage, and display. Delta is committed to sustainability and has received numerous global awards for its business achievements, innovative technologies, and dedication to ESG. The company is looking for an Admin Specialist to support its growth with diverse admin tasks, including business travel services, invoice processing, and operational support. The role offers a challenging field of activity in a motivated team, an international business environment, and a customer-focused and modern company.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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