Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Temenos Implementation Specialist (Tech Lead)

Company: Unlimit

Location: Other US Location

Posted Feb 02, 2025

Unlimit, a global fintech company founded in 2009, is seeking a Temenos Implementation Specialist Tech Lead. This role involves leading the design and implementation of Temenos solutions, ensuring they meet business requirements and align with Unlimit's strategic goals. The successful candidate will also guide and mentor junior team members, oversee system development and integration, and ensure adherence to payment standards. Requirements include 6+ years of experience in the Temenos environment, advanced knowledge of Temenos modules, strong understanding of databases and cloud platforms, and solid banking knowledge.

Principal Engineer, VLSI Design Engineering

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital is a technology company that powers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The Memory Technology Group, a part of the Legacy SanDisk Engineering Organization, is looking for an experienced Staff Engineer to lead and deliver projects for their Memory Design team. The ideal candidate will have a strong background in digital design, NAND flash memory, and excellent communication skills. Western Digital is committed to providing equal opportunities and thrives on diversity.

[Wattpad] IT Compliance Specialist

Company: Wattpad

Location: Other US Location

Posted Feb 02, 2025

Wattpad, a global storytelling platform, aims to entertain and connect the world through webnovel stories. With over 24 million creators and 170 million active users, it empowers creators and users to share and discover unique stories. Wattpad is part of the WEBTOON family, the largest storytelling platform worldwide. The company's IT and Security teams ensure reliable, secure, and innovative technology solutions for its global workforce. The IT Compliance Specialist role involves designing and managing IT internal controls, ensuring compliance with ISO 27001 and SOC2 standards, and leading responses to IT audits and information security certifications. Wattpad offers career development, health benefits, and a remote-friendly work environment, encouraging applications from diverse candidates.

SAP HANA Developer

Company: Nielsen

Location: Other US Location

Posted Feb 02, 2025

Nielsen is seeking an experienced SAP HANA Developer to design, develop, and maintain SAP HANA-based solutions for business intelligence and data analytics. The role involves creating and maintaining SAP HANA applications, views, procedures, and functions, as well as developing ETL processes for data loading and transformation. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of SAP HANA development experience, and strong proficiency in SQL and SAP HANA SQL Script. Familiarity with SAP HANA Studio, SAP Web IDE, and agile development methodologies is preferred. Nielsen is committed to excellence, perseverance, and making an impact, and offers a dynamic team environment.

Technical Customer Manager

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers, and are a key partner to many large organizations. The company is currently seeking a Technical Customer Management (TCM) professional with a strong storage device background, preferably with SSD/Flash product experience. The TCM will be responsible for driving customer qualifications, managing qualification activities, and supporting prequalification activities. The ideal candidate will have a minimum of 2 years of customer interaction experience, engineering educational background, and protocol reliability, firmware, or hardware knowledge. Western Digital values diversity and is committed to an inclusive environment.

Jr. Strategic Account Manager

Company: Prime Power Services, Inc.

Location: Other US Location

Posted Feb 02, 2025

Prime Power Services Inc is seeking a dynamic and self-motivated Jr Strategic Account Manager to join their team. The role involves strategic selling of Prime Power products and services, developing and expanding sales territories, and managing assigned accounts. The company is the Southeast's leading provider of power generation maintenance and engineering services, focusing on healthcare, data center, and property management industries. They offer competitive compensation, career advancement opportunities, and a collaborative team environment. The ideal candidate should have strong communication skills, the ability to build long-term relationships, and a fundamental understanding of electricity and power. No more than 2 years of technical sales experience is required, but a GED or Associates degree is preferred.

Senior Customer Success Manager, Migration Advisory Specialist - APAC Region

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

The Senior Customer Success Manager, Migration Advisory Specialist for the APAC region, plays a vital role in ensuring customers in India, ASEAN, Japan, China, and Australia-New Zealand achieve their goals with Azul's software. The role involves customer onboarding, migration support, partner enablement, technical advisory, content development, customer advocacy, customer intelligence, event coordination, operational excellence, and strategic account management. The ideal candidate should have a passion for delivering positive customer experiences, strong communication skills, organizational abilities, adaptability, problem-solving skills, technical coordination proficiency, technical knowledge, and regional expertise. The role requires a Bachelor's degree, 10+ years of industry experience, 5+ years in customer-facing technical management, extensive Java expertise, scripting and tools experience, strong project management capabilities, and knowledge of Linux and other operating systems. The role can be based remotely in Bangalore, Mumbai, or Delhi, India.

Tech Recruiter

Company: Fairmatic

Location: Other US Location

Posted Feb 02, 2025

Fairmatic is a company revolutionizing the auto insurance industry by using data and AI to personalize options and incentivize safe driving with savings. They are seeking a Technical Recruiter to join their Tel Aviv R&D hub, where the role involves owning the end-to-end recruitment process for technical roles, partnering with hiring managers, building a robust pipeline of potential candidates, and collaborating with the global recruitment team on strategic process improvement initiatives. The company offers a range of benefits including vacation days, sick leave payment, pension, commuter and parking benefits, a hybrid working model, and team events.

Senior DevOps Engineer

Company: Cavista

Location: Other US Location

Posted Feb 02, 2025

Cavista is a technology solutions provider aiming to empower organizations with custom-built software solutions. They prioritize client satisfaction through global innovation and personalized services. Cavista is currently seeking a DevOps Automation Engineer in Nigeria. The role involves enhancing developer productivity by automating security governance controls and the software delivery lifecycle. Key responsibilities include developing and maintaining tools and infrastructure, customizing CICD pipelines, and advocating best practices in DevOps security and governance. The ideal candidate should have 5+ years of DevOps experience, expertise in CICD tools, proficiency in scripting languages, and a deep understanding of containerization technologies. Cavista offers competitive compensation, flexible work hours, comprehensive health insurance, and a collaborative team environment.

Junior Recruiter (6 Month Contract to Hire)

Company: Customized Energy Solutions

Location: Other US Location

Posted Feb 02, 2025

Customized Energy Solutions (CES) is a leading service provider of market intelligence and operational support services in the retail and wholesale electric and natural gas markets. The company has been recognized for its impressive growth and has been named as one of the Best Places to Work. CES started its India operations in 2010 and has a team of highly motivated, innovative, and passionate associates. The Junior Recruiter role involves assisting in sourcing, screening, and hiring for the organization, with key responsibilities including posting job on Smart Recruiters ATS Tool, screening resumes, collecting candidate information, assisting with prescreening and scheduling interviews, and tracking recruitment metrics.

Entry Level Sales Representative

Company: The Acquisition Group

Location: Other US Location

Posted Feb 02, 2025

The Acquisition Group is inviting dedicated and goal-oriented professionals to join their prestigious team as Direct Sales Representatives for TELUS Communications. The role involves interacting with potential clients, promoting products, and closing sales. Key responsibilities include approaching clients professionally, presenting product value, addressing inquiries, and maintaining sales records. The company offers competitive compensation, comprehensive training, career growth opportunities, and flexible scheduling.

Senior DevOps Platform Engineer (Czechia)

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

Azul is seeking an experienced engineer to join their Platform team, responsible for building and distributing over 1000 binaries worldwide. The role involves providing cloud expertise, automating processes, and leading cross-team projects. The ideal candidate has at least 2 years of senior/lead experience, enjoys delivering at scale, and is data-driven. Azul offers a flexible work environment, equity program, annual bonus, referral program, IT equipment, and a chance to work with top Java ecosystem contributors.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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