Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Shipping Coordinator - Day Shift

Company: Ingram Content Group

Location: Other US Location

Posted Feb 01, 2025

Ingram Content Group is hiring for a Shipping Coordinator position in Chambersburg, PA. The role involves ensuring the shipping schedule is completed for all daily shipments, both domestic and international. The Operations team at Ingram plays a crucial role in maintaining the efficiency of distribution centers and warehouse facilities. The company values safety and process improvement, utilizing technologies like voice and RF systems. The ideal candidate should have 6 months of work experience and be physically capable of lifting up to 70lbs. Ingram offers a casual dress code, convenient location, and benefits including medical, dental, vision, and vacation. The company is an equal opportunity employer.

Senior Software Test Engineer

Company: Caterpillar

Location: Other US Location

Posted Feb 01, 2025

Caterpillar Inc. is seeking a software developer with extensive experience in decision-making, critical thinking, and technical skills. The role involves designing, modifying, and developing software applications using agile methods, acquiring client requirements, and resolving workflow problems through automation and optimization. The ideal candidate should be proficient in JavaScript/TypeScript, have experience with CICD using Azure or AWS pipelines, and be able to customize default reports and libraries of Playwright. Effective communication skills are also required. Caterpillar is an Equal Opportunity Employer.

Graduate Internship

Company: Million Dollar Baby Co.

Location: Other US Location

Posted Feb 01, 2025

Million Dollar Baby Co, a family-owned business since 1990, offers a Graduate Internship Program for University students seeking real-world experience in a wholesale-distribution business. The company, known for its diverse team and eco-conscious designs, is currently accepting applications for internships in Branding, Marketing, and Sales Analytics. The internship is stipend-paid for a minimum of 40 hours per week during the summer. Million Dollar Baby Co is committed to diversity and inclusion, with a focus on hiring from all backgrounds and providing equal opportunities. The company requires all employees to be fully vaccinated against COVID-19.

Outside Sales Account Executive, Mid Atlantic

Company: Xplor Technologies

Location: Other US Location

Posted Jan 31, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in Akron, OH, to help small to medium-sized businesses manage their operations and get paid quickly and securely. The role involves developing relationships, onboarding new businesses, managing a pipeline, preparing presentations, educating merchants, and closing sales. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, benefits, and a collaborative work environment. The company is committed to diversity, inclusion, and equal employment opportunities.

Ads Quality Rater - Russian (Georgia)

Company: WeLocalize

Location: Other US Location

Posted Feb 01, 2025

Welocalize, an award-winning localization and data transformation company, is seeking an Ads Quality Rater. The role involves reviewing and grading internet advertisements in English and Russian to help shape how ads are delivered to end users. The position is remote, with a pay rate of approximately $75 per hour, and a minimum commitment of 5 hours per week. The recruitment process is self-paced and automated, with no formal interviews. The role is suitable for those who enjoy researching topics online, are comfortable with modern popular culture, and have a reliable computer system and internet connection. Welocalize offers long-term partnerships, professional development, and a multicultural international team.

Senior Full Stack Engineer

Company: ControlUp

Location: Other US Location

Posted Jan 31, 2025

ControlUp, a market leader in IT platforms for monitoring, self-healing, and analyzing virtual environments, is seeking a Full Stack Engineer. The ideal candidate should be a team player, positive thinker, eager to learn, and an obstacle crusher. The role involves becoming a fullstack master, improving skills, tackling tough problems, and working on cutting-edge technologies. Requirements include a BS/MS in Computer Science or Engineering, 6+ years of hands-on experience in backend and frontend development, 3+ years of experience with React single-page applications, and 6+ years of significant experience with JavaScript and Node.js. Nice-to-have skills include hands-on experience with performance optimization, familiarity with CICD pipelines, and experience mentoring developers.

Digital Design Lead/Manager

Company: Omni Design Technologies

Location: Other US Location

Posted Feb 01, 2025

Omni Design is seeking a Manager of Digital and Mixed-Signal Engineering to lead the development of next-generation mixed-signal RF communication SOCs. The role involves managing a digital engineering team, working with cross-functional project teams, and implementing best SoC development practices. The ideal candidate should have a strong background in analog-mixed signal integrated SOC development, RTL design and verification, and experience with high-speed serial protocols. The role also requires expertise in Verilog, SystemVerilog, CC++, SystemC, UVM, and scripting languages like Perl or Python. The candidate will be responsible for putting the RTL for the full chip together, evaluating IP to license, developing BIST, and working with the verification team to develop FC simulation test suites.

Senior Data Analyst – Global Operations

Company: Extreme Networks

Location: Other US Location

Posted Feb 01, 2025

Extreme Networks, a global leader in end-to-end cloud-driven networking solutions, is seeking a Senior Data Analyst for their Global Operations Analytics Team. The ideal candidate will have extensive experience in data analysis, reporting, and business intelligence, with a focus on supply chain optimization. Key responsibilities include analyzing complex data sets, building predictive models, and providing actionable insights to improve supply chain efficiency, reduce costs, and enhance operational performance. The role requires expertise in SQL, Power BI, Tableau, Python or R, and strong data storytelling skills.

ML Platform Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 31, 2025

Pipedrive, a global sales and marketing software company, is seeking a Machine Learning Platform Engineer to build and maintain their ML platform. The role involves managing cloud-based infrastructure on AWS, designing and developing ML infrastructure, building a Feature Store platform, and providing technical support. The ideal candidate should have 3+ years of software development experience, proficiency in Python, Go, or Scala, and experience with cloud computing, distributed systems, and infrastructure as code tools. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Verification Engineering Lead/Manager

Company: Omni Design Technologies

Location: Other US Location

Posted Feb 01, 2025

The role involves leading a SOC and mixed signal verification team, developing and signing off test plans and test cases, and managing tasks to achieve tape out on schedule. The candidate should have experience in digital design, UVM, Verilog, SystemVerilog, and scripting languages. They should also have strong problem-solving skills, be a team player, and have excellent communication skills.

Principal Engineer Software

Company: Palo Alto Networks

Location: Other US Location

Posted Feb 01, 2025

Palo Alto Networks is seeking a tech-savvy Backend Developer with 7+ years of experience in developing code security products. The ideal candidate should have expertise in Python, Golang, TypeScript, and experience with cloud infrastructure, Kubernetes, and Terraform. The role involves building code security products, developing complex features, and designing scalable architectures. The company values innovation, diversity, and continuous learning, offering a range of development and wellbeing programs.

Data Scientist

Company: Caterpillar

Location: Other US Location

Posted Feb 01, 2025

Caterpillar Inc. is seeking a Data Scientist for the Excavation Division in Singapore. The role involves directing data gathering, mining, and processing processes, leading data analyses, and presenting insights to management. Top candidates should have a degree in a relevant field, professional experience in data analytics or data science, and knowledge of SQL, database management, and object-oriented programming languages. The position offers a total rewards package, including a variable bonus, and the opportunity to contribute to a reduced-carbon future.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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