Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Engineering Tech Lead - Search

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Frasers Group is seeking an Engineering Tech Lead to guide the development of key platform components, including search, CMS, and website pages. The role involves leading a high-performing squad, coding approximately 30% of the time, mentoring team members, collaborating with stakeholders, and implementing modern engineering principles. The ideal candidate should have proven experience leading software engineering teams, strong expertise in React, Next.js, GraphQL, TypeScript, and Node.js, and a pragmatic delivery-focused attitude. Desirable skills include experience with MACH and Composable Commerce architectural principles, event-driven architectures, and Azure/AWS. The position offers a hybrid work arrangement, competitive benefits, and opportunities for career growth.

Enterprise Account Executive

Company: Picus Security

Location: Other US Location

Posted Feb 01, 2025

Picus Security, a leading cybersecurity company, is seeking an experienced Enterprise Account Executive. The role involves working with high-profile clients, driving sales of Picus' award-winning Complete Security Validation platform, and collaborating with internal teams. The ideal candidate should have proven experience in enterprise sales, preferably in the SaaS industry, and a strong understanding of cybersecurity. The company offers fascinating work, unlimited opportunities for growth, and global exposure.

Cisco UCCE Engineer

Company: Miratech

Location: Other US Location

Posted Feb 01, 2025

Miratech, a global IT services and consulting company, is seeking an experienced Cisco UCCE Engineer. The ideal candidate should have expertise in Cisco CVP, IVR development, and Java REST APIs. The role involves developing and maintaining IVR applications, designing self-service solutions, and implementing backend integrations. The company offers a culture of Relentless Performance, competitive pay, work from anywhere flexibility, professional development opportunities, global impact projects, a welcoming multicultural environment, and sustainable business practices.

Senior People Business Partner (d/f/m)

Company: Personio

Location: Other US Location

Posted Feb 01, 2025

Personio is seeking a Senior People Business Partner to join their team in Munich. The role involves driving organizational health, readiness, and excellence within client groups. Key responsibilities include reviewing departmental health metrics, partnering with senior leaders, managing change, and leading talent processes. The ideal candidate should have 5+ years of experience in a People Business Partner role, preferably within a tech-focused global environment. Strong knowledge of HR policies, organizational design, and workforce planning is required. Exceptional communication, interpersonal, and leadership coaching skills are essential. Personio offers a competitive reward package, flexible work environment, and opportunities for professional development.

Deal Architect

Company: Telefónica Tech

Location: Other US Location

Posted Feb 01, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a Deal Architect to design and deliver high-quality solutions that solve customers' business problems. The role involves understanding detailed business and technical customer requirements, leading a virtual team of subject matter experts, and ensuring the solution is cohesive and innovative. The Deal Architect will also collaborate with various stakeholders, ensure solution compliance, and articulate the solution's value proposition clearly.

Engineering Tech Lead - Platform

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Frasers Group is a leading retail company that offers a unique shopping experience with a collection of established brands. They are seeking an Engineering Tech Lead to join their Digital Engineering team and lead the development of core platform components, infrastructure, and processes. The role involves leading a high-performing squad, coding, mentoring, and collaborating with stakeholders. The ideal candidate should have proven experience leading software engineering teams, expertise in DevOps environments, and knowledge of event-driven architectures. Frasers Group offers a range of perks, including recognition schemes, bonuses, and wellbeing programs.

Risk Analyst

Company: Relay Financial

Location: Other US Location

Posted Feb 01, 2025

Relay, a collaborative money management platform for small businesses, is expanding its Risk team and seeking a customer-focused Risk Analyst. The role involves regular risk assessments, data analysis, collaboration with internal and external teams, and contributing to risk management policies. The ideal candidate has 2+ years of risk management experience, strong analytical skills, and proficiency in risk assessment software. Relay offers competitive compensation, comprehensive health benefits, flexible work arrangements, and a supportive work environment. The company values diversity and inclusivity, and the interview process includes four stages.

Aprio PH - Senior Accounting Associate (E-Commerce)

Company: Aprio

Location: Other US Location

Posted Feb 01, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and a chance for your next big career move. The firm is looking for a Senior Accounting Associate with a Bachelor's degree in accounting, CPA license, and at least 3 years of BPO industry experience. The role involves reviewing weekly and monthly work, providing accounting and technical support, and handling new and complicated tasks. Aprio offers competitive compensation, wellness programs, HMO coverage, and a rewards and recognition program.

Senior QA e-commerce (H/F)

Company: SQLI

Location: Other US Location

Posted Feb 01, 2025

The job description seeks an experienced Lead QA Automation Engineer for a luxury sector client. The role involves managing and coordinating eCommerce testing activities, including test management, resource management, and team building. The ideal candidate should have over 10 years of QA engineering experience, a proven history of leading QA activities, and experience in agile environments with remote teams. Prior experience in system integration, data migration, and the luxury industry is a plus. The role requires defining test strategies, handling hardware and software requirements, and ensuring timely delivery of testing milestones.

Commercial Lines Associate Account Manager

Company: World Insurance Associates LLC

Location: Other US Location

Posted Feb 01, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The company is seeking a Commercial Lines Account Management professional with at least two years of experience, a Property & Casualty License, and strong administrative and computing skills. The role involves managing a book of Commercial Lines Property & Casualty Insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The company values diversity and equal employment opportunities.

ENERGY MARKET EXPERT (F/M/D) | IGNITIS RENEWABLES

Company: Ignitis Group

Location: Other US Location

Posted Feb 01, 2025

Ignitis Renewables, a subsidiary of Ignitis Group, is seeking an Energy Market Expert to lead renewable energy asset commercialization in ancillary service markets. The role involves managing existing Power Purchase Agreements (PPAs) and structuring new ones, ensuring compliance of wind solar parks and BESS for ancillary services, and contributing to the creation of a green and secure energy ecosystem. The company offers a hybrid work model, extensive learning programs, and a focus on physical and emotional health wellness. Ignitis Group is committed to equal employment opportunity and gender balance.

Product Lead (m/f/d) - Commerce DevOps

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Feb 01, 2025

The company is seeking a skilled Product Lead mfd for the Commerce Business Unit. The role involves scaling cloud-based infrastructure, managing infrastructure efficiently, and leading the implementation of new services. The ideal candidate should have at least 5 years of experience in technical project management, a strong understanding of agile methodologies, and solid technical skills. Benefits include flexible working times, discounts, health initiatives, and a modern tech stack. The company values diversity and wellbeing, offering an inclusive environment and various perks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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