Technical Support Jobs in Remote

386,965 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Training Specialist

Company: Movemedical

Location: Remote

Posted Feb 01, 2025

Movemedical is a company with a highly rated culture, aiming to solve a significant problem in the healthcare industry through innovative medical device planning and supply chain solutions. They are seeking a consummate learner-educator to design and revamp training materials, create educational content, and deliver training classes to internal and external audiences. The ideal candidate should have 2+ years of relevant experience, knowledge of learning theories, and proficiency in various tools such as Articulate Rise 360, Prezi, Camtasia, Adobe Captivate, Illustrator, and Photoshop. The company offers a competitive salary, flexible PTO, pay for fitness activities, a stipend for a home workspace, and a comprehensive benefits package. They emphasize a collaborative, humble, and growth-oriented team culture.

Senior Product Manager, Technical SEO

Company: Scribd

Location: Remote

Posted Feb 01, 2025

Scribd is seeking a Senior Product Manager with a focus on Technical SEO to join their team. The ideal candidate should have extensive experience in SEO, a customer-centric approach, and strong technical understanding of web technologies. The role involves owning the SEO product roadmap, managing technical aspects of SEO strategy, and collaborating with cross-functional teams. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Acquisition Sales, CCIP

Company: Chainlink Labs

Location: Remote

Posted Feb 01, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a technical sales professional with at least 2 years of experience in the Web3 space. The role involves driving adoption of Chainlink products, managing relationships with high-profile users, and working closely with cross-functional teams. The ideal candidate should have strong knowledge of blockchain technology, excellent communication skills, and the ability to establish trust with users. The position offers the opportunity to work with top Web3 teams and contribute to the development of Chainlink's cross-chain product strategy.

Principal Engineer

Company: Kochava

Location: Remote

Posted Feb 01, 2025

Kochava is a leading provider of mobile and CTV advertising and marketing technology solutions, serving top publishers and digital brands globally. They offer a unified platform for identity management, measurement, and optimization across connected devices. Kochava's Principal Engineers are visionary leaders and hands-on builders, working on challenging problems and pioneering new spaces. The company is seeking a Principal Software Engineer with extensive experience in high-scale systems, enterprise architecture, and technical leadership. Kochava began in 2011, driven by the need to better understand mobile app user acquisition, engagement, and LTV. The company is committed to diversity and inclusion.

Senior Manager, FP&A

Company: Tecton

Location: Remote

Posted Feb 01, 2025

Tecton, a company specializing in production machine learning, is seeking a Senior Manager of Financial Planning & Analysis. The ideal candidate will lead the FP&A function, collaborate with leadership on high-priority business issues, and manage various stakeholders. The role involves budgeting, financial modeling, strategic projects, team building, and financial analysis. Qualifications include a degree in a relevant field, 8+ years of financial planning experience, strong knowledge of GAAP accounting principles, and proficiency in Excel. Bonus points for familiarity with financial system integrations, consumption-based pricing models, and incentive compensation plans.

Enterprise Account Executive, EMEA

Company: Kustomer

Location: Remote

Posted Feb 01, 2025

Kustomer, a leading conversational CRM platform, is seeking an experienced Account Executive with EMEA experience to join their Enterprise Sales team. The role involves working with sales leadership, meeting sales quotas, partnering with Customer Success, driving acquisition of new clients, and representing Kustomer as an industry thought leader. The ideal candidate should have 5-10 years of quota-carrying sales experience, a proven track record of exceeding sales quotas, and experience selling to enterprise accounts with complex sales cycles. Kustomer offers competitive salaries, stock options, healthcare coverage, 401K, Wi-Fi reimbursement, and generous vacation policy. Kustomer is committed to diversity and inclusion.

Azure Data Engineer

Company: Mobica

Location: Remote

Posted Feb 01, 2025

Mobica is a global software services company with offices in Europe and the USA, offering engineering expertise across the entire technology stack. They partner with businesses in various industries, working with well-known global brands on widely used tech. Mobica empowers employees to develop skills, push boundaries, and advance their careers. They prioritize ideas over hierarchy and biases, fostering open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking Azure Data Engineers with 3-10 years of expertise in the Data Engineering space.

Technical Support Engineer

Company: Nooks

Location: Remote

Posted Feb 01, 2025

Nooks is a platform that leverages AI and automation to transform sales reps' roles from manual laborers to creative problem solvers. It automates prospecting, research, email and LinkedIn messaging, and calling, allowing sales reps to focus on customer interactions and creative tasks. The company is seeking a Technical Support Engineer with 3+ years of experience in B2B SaaS platforms to provide exceptional user support, debug complex technical problems, and collaborate with engineering teams. The role is ideal for someone who thrives in a fast-paced environment, loves helping users succeed, and has a solution-oriented mindset.

Sales & Revenue Ops Analyst

Company: Runway

Location: Remote

Posted Feb 01, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible and empowering for creatives. They are looking for a Revenue Operations Analyst with experience in Salesforce administration, sales operations, billing, and reporting. The role involves CRM system management, data analysis, reporting, billing, AR, revenue recognition, and ensuring financial integrity. The ideal candidate should have 2-3 years of experience in sales operations, billing, or accounts receivable, preferably in a SaaS or subscription-based business. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. Runway is committed to diversity and equal opportunity, offering a salary range of $110,000-$140,000.

DoD Security Accreditations Specialist

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems 2F is seeking a DoD Security Accreditation Specialist to join their mission-driven team. The role involves preparing software accreditation packages, reviewing the Risk Management Framework, and creating associated administrative requirements. The position requires US citizenship due to government contract requirements. The ideal candidate will have familiarity with NIST 80053 or FEDRAMP, OSCAL Compliance Automation & Implementation Experience, and a strong interest in national security. The company offers competitive benefits including healthcare, 401k, wellness perks, equity incentive plan, and flexible paid time off.

Senior Product Manager, Frontier

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems 2F is seeking a Senior Product Manager for the Frontier product line. The role involves developing and communicating a product vision, collaborating with federal and commercial customers, staying updated on industry trends, working with cross-functional teams, and ensuring compliance with federal security standards. The ideal candidate should have 10+ years of product management experience, preferably in SaaS, defense tech, or cloud-based platforms, with a strong understanding of cloud infrastructure, DevSecOps, and security frameworks in the defense ecosystem. The role offers a competitive salary, comprehensive healthcare benefits, equity incentives, and flexible work arrangements.

InsideTrack Senior Integration Engineer

Company: Strada Education Network

Location: Remote

Posted Feb 01, 2025

InsideTrack, a nonprofit organization dedicated to student success, is seeking a Senior Integration Engineer. The role involves integrating customer data into the InsideTrack coaching platform, mentoring junior staff, and collaborating with clients. The ideal candidate should have 5 years of experience in data integration, proficiency in SnapLogic, and strong communication skills. The position requires travel up to 5% of the time and involves prolonged sitting with some physical demands.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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