Technical Support Jobs in Remote

386,965 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Director of Underwriting - Workers' Compensation

Company: Kinetic

Location: Remote

Posted Feb 01, 2025

Kinetic is a company dedicated to enhancing safety and quality of life for frontline workers globally. They focus on injury prediction, prevention, and management using technology-driven solutions. The Director of Underwriting role involves leading a team of eight production underwriters, optimizing performance, and driving consistent results. The ideal candidate should have extensive experience in Workers Comp, managing teams, and building profitable books of business. Kinetic offers a competitive compensation package, remote work, and comprehensive benefits.

AI Training for Psychology

Company: Outlier AI

Location: Remote

Posted Feb 01, 2025

This job posting offers a freelance opportunity to train AI models in Psychology, with a flexible schedule and competitive pay of up to $40 per hour. The role involves creating and answering questions, evaluating AI responses, and leveraging domain expertise. Qualifications include a minimum of a junior or senior undergraduate degree in Psychology, excellent English skills, and attention to detail. Bonus points for professional writing experience, knowledge in other Psychology subfields, and interest in AI. The position is remote and open to residents of several countries, but the applicant must be authorized to work in their country of residence.

Senior Backend Engineer

Company: Seedify

Location: Remote

Posted Feb 01, 2025

Seedify is a leading Web3 Gaming Incubator and Launchpad, seeking a Senior Backend Engineer with extensive experience in Backend development, Blockchain knowledge, and DevOps. The role involves design, development, test, and deployment of product development tasks. Key responsibilities include leading the development and maintenance of backend services, API design and management, database management, performance optimization, code review, collaboration with frontend developers, troubleshooting, DevOps, state management, and continuous integration/continuous deployment. Required qualifications include 4+ years of experience as a Software Engineer, proficiency in TypeScript, JavaScript, REST APIs, RPCs, NoSQL and SQL databases, and Web3 industry experience. The company offers a fully remote global operation, agile work environment, and opportunities for rapid growth. Benefits include 21 days of holidays per year, sick days, training budget, work equipment budget, and a salary up to $7000 USDC per month plus SFUND token bonus.

Data Analyst

Company: Age of Learning, Inc.

Location: Remote

Posted Feb 01, 2025

Age of Learning is seeking a data-driven SEO Analyst with a growth mindset to shape and execute their evolving SEO strategy. The role involves developing and analyzing key performance metrics, conducting AB and multivariate testing, and implementing technical SEO best practices. The ideal candidate will have 3+ years of data analysis experience, proficiency in SQL, Python or R, and expertise in predictive modeling and statistical analysis. Familiarity with SEO tools and schema markup is preferred. The estimated salary range is $80,000 to $115,000 USD.

Senior Software Development Engineer in Test (SDET)

Company: Applied Systems

Location: Remote

Posted Feb 01, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Senior Software Development Engineer in Test (SDET) to join their Quality Engineering team. The role involves designing, developing, and maintaining test frameworks for complex integration testing across their product portfolio. The candidate will also provide technical leadership in cloud and DevOps best practices, including CI/CD implementation, metrics, and deployments. Key responsibilities include designing and maintaining automated test scripts, integrating tests into CI pipelines, resolving technical issues, and collaborating effectively with cross-functional teams. The ideal candidate should have 5+ years of experience in software engineering, extensive experience in high-level languages, cloud environments, and automated test frameworks. A Bachelor's degree in Computer Science or equivalent work experience is required. Benefits include health insurance, retirement savings plans, work-life balance, and opportunities for career growth.

Solution Engineer

Company: Onit

Location: Remote

Posted Feb 01, 2025

The Solution Engineer at Onit will provide advanced technical support, troubleshoot complex issues, collaborate with internal teams, and contribute to continuous improvement initiatives. The role requires 3+ years of experience in advanced customer support, proficiency in Ruby and Python, understanding of programming fundamentals, and excellent communication skills. Prior experience in integrations, business process automation, and Liquid templating language is a plus. A Bachelor's degree in Computer Science, MIS, or a related discipline is preferred.

System Technologist IV - East Region

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is a global leader in professional mobile communications systems, focusing on mission-critical digital mobile communication systems for government and public safety. The company is seeking a candidate with extensive experience in LMR RF systems, radio communications, and IT systems. The role involves providing technical support, configuring and optimizing complex communication systems, and delivering knowledge in RF systems, standard telephony, and packet switching techniques. The ideal candidate should have a Bachelor's degree or equivalent experience, be proficient in Microsoft Office products and Motorola Radio Programming Software suite, and have excellent communication skills. The position requires extensive travel and a valid driver's license.

Senior Product Manager

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is seeking a Senior Product Manager for their AI-driven security alarm product suite. The role involves developing product strategy, leading product development, managing customer experience, and fostering a collaborative work environment. The ideal candidate should have a Bachelor's degree, 7+ years of product management experience, and a strong understanding of software development methodologies. Experience with alarm security systems and services is highly desirable. The company offers competitive benefits including incentive bonus plans, medical and dental benefits, 401K with company match, and more.

Technical Support Team Lead

Company: Mogli

Location: Remote

Posted Feb 01, 2025

Mogli Technologies is seeking a highly motivated and experienced Technical Support Team Lead. The ideal candidate should have a strong understanding of web-based technologies, excellent communication skills, and a continuous learning mindset. The role involves leading daily case support hours, partnering with the Technical Support Manager to optimize processes, managing complex technical escalations, and providing real-time technical guidance to team members. The company offers comprehensive benefits and is committed to diversity, equity, and inclusion.

.NET Core / C# Subject Matter Expert (Remote)

Company: edX

Location: Remote

Posted Feb 01, 2025

2U Inc, through its platform edX, is seeking an experienced .NET Core C subject matter expert for a curriculum development project. The role is full-time or part-time, remote, and involves working with a team to create engaging and instructive technical curriculum. The ideal candidate should have at least 5 years of relevant industry experience, strong .NET Core and C skills, and experience with Agile and Pivotal Tracker. Bonus skills include Angular, TypeScript, and experience in teaching or writing technical content. The contract is for 7.5 months, with a possible extension, and the hourly salary is $38 in Colorado.

Director, Product Management

Company: Applied Systems

Location: Remote

Posted Feb 01, 2025

Applied Systems, a division of Ivans, is seeking a Director of Product Management to lead the development and execution of a new P&C insurance carriers facing software offering. The role involves defining and executing the product strategy, interfacing with external customers, motivating and leading a team, working closely with UX and Development teams, planning and tracking product performance, and developing new product value propositions. The ideal candidate should have 5+ years of product management experience, people management skills, strong analytical skills, and a degree in Information Science, Computer Science, or related disciplines. Benefits include health insurance, wellness incentives, retirement savings plans, and work-life balance initiatives. Applied Systems values excellence, diversity, and innovation, and is committed to recruiting, developing, retaining, and promoting employees regardless of their background.

Technical Support Specialist

Company: Mogli

Location: Remote

Posted Feb 01, 2025

Mogli Technologies is a global education organization and nonprofit provider of Salesforce applications for SMS and WhatsApp communications. They are known for their easy-to-use products, robust functionality, and a high-trust team focused on client success. The company values empathy, hustle, tenacity, a twinkle in the eye, proactivity, and a growth mindset. They are currently seeking a Technical Support Specialist with 2+ years of experience in software support, Salesforce expertise, strong problem-solving skills, and excellent communication abilities. The role involves providing first-line technical support, troubleshooting complex issues, and contributing to team meetings. Mogli offers comprehensive benefits, including medical, dental, and vision insurance, professional development support, and a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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